Freerider APOLLO II Power Chair

Limited mobility can significantly impact daily life, underscoring the necessity for a dependable and comfortable mobility solution. Finding the right option involves considering factors such as strength, safety, adaptability, and convenience to cater to diverse mobility needs.

In response to these challenges, the Freerider APOLLO II Power Chair emerges as a robust and comfortable solution for enhanced mobility. Boasting a remarkable weight capacity of 470 lbs, it guarantees both durability and strength. The chair's 20" swivel Captain Seat, equipped with adjustable armrests and an integrated seat belt, ensures maximum comfort and safety.

Effortless mobility is at your fingertips with the user-friendly joystick handle and solid 12" tires, enabling you to reach a maximum speed of 4 mph.

Documents

APOLLO II Power Chair Manual

Specifications

Warranty

• 3-Year Warranty on Structural Frame: Covered for 36 months against defects in materials or workmanship.

• 1-Year Warranty on Motor, Transaxle, Brake Assembly, and Electrical Components: Covered for 12 months against defects.

• 6-Month Warranty on Lead Acid Battery: Covered for 6 months against defects.

LIMITED WARRANTY FOR FREERIDER POWER CHAIR (U.S. PURCHASES)

3-Year Limited Warranty on Structural Frame: The structural frame of the FREERIDER electric power wheelchair is covered for 36 months from the original purchase date. If the frame is found to be defective in materials or workmanship during this period, Luggie Scooter will repair or replace it at their discretion.

1-Year Limited Warranty on Motor, Transaxle, Brake Assembly, and Electrical Components: The motor, transaxle, brake assembly, and electrical components are covered for 12 months from the original purchase date. If any of these parts are found to be defective during this period, Luggie Scooter will repair or replace them at their discretion.

6-Month Limited Warranty on Lead Acid Battery: The new lead acid battery for the FREERIDER electric power wheelchair is covered for 6 months from the original purchase date. If the battery is found to be defective during this period, Luggie Scooter will repair or replace it at their discretion.

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that things change. Here's our cancellation policy:

• Within 24 hours: Free cancellation
• After 24 hours: Subject to a 10–25% restocking fee depending on the brand
• Custom orders: Cannot be canceled once processing begins

Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat

🔁 Returns & Refunds

Returns are accepted within 30 days, subject to the following:

Return Requirements:

• Item must be unused, in original packaging, with all accessories and documents
• Subject to 25% restocking fee
• Shipping costs (both ways) are non-refundable and paid by the customer

Return Process:

Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.

🚫 Non-Returnable Items

Some products cannot be returned due to hygiene, customization, or manufacturer policies.

Non-Returnable Categories:

• Adjustable Beds
• Hospital Beds (special order)
• Mattresses (custom/hygiene item)
• Red Light Therapy Devices
• Wheelchair Cushions & Support Surfaces
• Certain Scooters and Wheelchairs

For a full list of non-returnable brands, click here.

🚚 Shipping & Delivery

Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.

📦 Damages Upon Delivery

Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

If you're unavailable during delivery and the item is returned to the sender:

• 25% restocking fee applies
• You’re responsible for both outbound and return shipping costs

To avoid this, contact the freight carrier or our team to reschedule your delivery.

🎁 BOGO Promotions

For Buy One, Get One offers:

• Both items must be returned for a full refund
• If only one is returned, store credit or a replacement will be offered
• Return shipping and restocking fees may still apply

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase
• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.