Equipped with 3-inch front swivel locking casters for easier steering and smoother movement of the stander. This frame replaces the standard front wheels and extends the unit’s footprint to 30” x 38” for added stability.
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
After you order, we confirm stock availability.
We’ll keep you updated by email, including tracking info once your item ships.
We understand that things change. Here's our cancellation policy:
Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat
Returns are accepted within 30 days, subject to the following:
Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.
Some products cannot be returned due to hygiene, customization, or manufacturer policies.
For a full list of non-returnable brands, click here.
Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.
Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.
Damage not reported within 24 hours may not be eligible for a claim.
Defective Items
If a product arrives damaged or defective, we will offer a free replacement at no cost to you. The item must be returned before a replacement will be shipped; a pre-paid return label will be provided.
If you're unavailable during delivery and the item is returned to the sender:
To avoid this, contact the freight carrier or our team to reschedule your delivery.
For Buy One, Get One offers:
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
Proof of purchase
Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
By purchasing from FirstClassMobility.com, you agree to the following:
Need assistance? Reach out anytime:
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
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