SPAN Geo-Mattress Ultra Max Foam Mattress

Geo-Mattress UltraMax Non-Powered Pressure Relief System by Span America

The Geo-Matt top surface offers several key benefits to users. Its segmented design reduces shear by minimizing friction between the mattress and the skin, helping to prevent tissue damage. The over 800 individually-articulating cells evenly redistribute pressure, which reduces the risk of pressure injuries and provides comfort for patients with limited mobility. Additionally, the surface helps prevent heat and moisture buildup, maintaining a dry and comfortable environment that reduces the risk of skin irritation or breakdown.

Ultra Max 3-Dimensional Zoning Core Design

The 3-Dimensional Zoning core design in the UltraMax provides anatomically-calibrated support and immersion, helping to improve overall pressure redistribution. This feature ensures that the mattress conforms to the body’s natural shape, offering targeted support where it's needed most. By adapting to the body’s contours, it helps alleviate pressure points, reduce the risk of pressure injuries, and provide a more stable and comfortable surface for patients.

Geo-Mattress Ultra Max Two-Way Heel Protection

The Two-Way Heel Protection feature uses segmented breathable viscoelastic foam to cradle the heel, providing enhanced protection and reducing the risk of pressure ulcers in this vulnerable area. The Gentle Heel Slope redistributes pressure away from the heel and to the more pressure-tolerant lower legs, ensuring that pressure is more evenly spread across the lower body.

Geo-Mattress Ultra Max Transfer Zone Cover Design

The Shear Transfer Zone design adds an extra layer of protection against shearing forces, complementing the Geo-Matt segmented top surface. Located on the underside of the bi-directional stretch cover, silicone-coated fabric bands minimize shear by preventing key areas like the heels, sacrum, and scapula from digging into the surface.

The design also helps "glide" the user back into position after head-of-bed (HOB) elevation and protects against micro shear, macro shear, and rotational shear. By transferring shear forces to more resilient anchor points, it provides enhanced patient stability and reduces the risk of skin damage.

Geo-Mattress Ultra Max Features and Benefits

• UHP 500 Torso Section: Provides targeted, long-lasting support, enhancing comfort and reducing the risk of pressure injuries, particularly for high-risk patients.
• 3-Dimensional Zoning Core Design: Conforms to the body’s shape for anatomically-calibrated support, improving pressure redistribution and promoting better circulation.
• Segmented Top Surface: Reduces friction and shear by minimizing skin-to-surface contact, preventing tissue damage and promoting skin health.
• Over 800 Individually-Articulating Cells: Evenly distributes pressure, reducing risk of pressure injuries while offering enhanced stability for patients with limited mobility.
• Shear Transfer Zone: Minimizes shear forces on vulnerable areas like the heels, sacrum, and scapula, reducing skin breakdown and promoting healing.
• Heat and Moisture Buildup Prevention: The surface helps maintain a dry environment, reducing the risk of skin irritation and pressure ulcer formation.
• Two-Way Heel Protection: Provides specialized protection for the heel, redistributing pressure to more tolerant areas of the lower legs, and preventing heel ulcers.
• Gentle Heel Slope: Redistributes pressure away from the heels, reducing pressure ulcers and promoting healthier skin in vulnerable areas.
• Firm Perimeter: Enhances edge stability, ensuring safer entry and exit from the bed and providing added fall prevention support.
• Recessed Deck Model: Offers safety and stability in recessed deck beds by ensuring proper patient positioning, reducing the risk of falls, and enhancing patient comfort.

Important Notice: Due to health and hygiene regulations, this product is non-returnable.   We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

Geo-Mattress Ultra MaxDocuments

Geo-Mattress Ultra Max Product Brochure

Geo-Mattress Ultra Max Selection Guide

Geo-Mattress Ultra Max Specification

Geo-Mattress Ultra Max Warranty Information

• The Geo-Mattress Ultra Max comes with a 8-year warranty on all components (non-prorated)

Important Notice: Due to health and hygiene regulations, this product is non-returnable if opened or used. We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that plans can change, and we’ll do our best to accommodate.

• Within 24 hours of placing your order: Free cancellation.

  • Exception: If your order has already been processed a 25% restocking fee may apply even within the first 24 hours.

• After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,

• Custom orders: Cannot be canceled once processing has begun.

Please note:

• Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.

• Refunds are only issued within 7 days of purchase.

• Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.

• All cancellations must be submitted in writing.

Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.

💵 Refunds

Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.

🔁 Returns (Exchanges)

Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:

• Item must be unused, in original packaging, with all accessories and documents

• A 25% restocking fee applies

• Shipping costs (both ways) are non-refundable and the customer’s responsibility

🚫 Non-Returnable Items

Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):

• Non-Refundable Categories

  Please note that all sales are final. The following categories and brands are non-returnable and non-refundable:

  • Beds

  • Batteries and Chargers

  • All Lifts (including Residential and Vehicle Lifts)

  • Lift Chairs, Geri Chairs, and Patient Room Chairs

  • Mattresses

  • Mobility Accessories

  • Patient Lifts

  • Red Light Therapy Devices

  • Wheelchair Cushions and Support Surfaces

  • Slings

  • Vehicle Lifts

  • All products sold under the brand Discover Your Mobility (these items fall under all of the above non-refundable categories)

➡️  For the full list of non-returnable brands, please [click here].

⚠️ Defective or Damaged Items

If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.

If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:

• A 25% restocking fee will be deducted

• Shipping costs (both ways) are non-refundable and the customer’s responsibility
  
  

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)

• Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.

• You will be given tracking details to monitor your shipment.

• We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.

Returns to Sender

• If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.

• You are also responsible for both outbound and return shipping costs in such cases.

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site
  
  

Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.

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