Austin Air Health Mate Air Purifier: Advanced HEPA Technology for 99% for Cleaner Air
Quality and Healthy Air
The Austin Air HealthMate® was designed to address your everyday air quality concerns. The Medical Grade HEPA technology is proven to remove up to 99% of all airborne contaminants as small as 0.1 microns. This includes viruses*, bacteria, dust, dander and allergens . The carbon blend used in this filter will also effectively remove chemicals, gases and odors. The Austin Air HealthMate® will significantly improve the quality of air in your home.
Enhancing Air Quality with Austin Air HealthMate
The Austin Air HealthMate® was selected for use in a clinical trial at the Cincinnati Children's Hospital Medical Center. The team monitored a group of children with asthma who were regularly exposed to second-hand smoke. The aim of the study was to determine how the use of our air purifiers could help to reduce the number of times the children went to hospital. The results were clear, running one of our units in the children's bedrooms while they slept, reduced their hospital visits by nearly 20%.
Filter Specifications
STAGE 1 – Large Particle Pre-filter. Removes particles easily seen by the naked eye (e.g. dust, hair and pet dander)
STAGE 2 – Medium Particle Pre-filter. Removes small to medium size particles (e.g. molds, spores and pollen)
STAGE 3 – Over 780 cubic inches of Activated Carbon and Zeolite Removes chemicals, gases and odors
STAGE 4 – 60 sq. ft. of True Medical Grade HEPA. Removes 99.97% of all particles larger than 0.3 microns and 99% of all particles larger than 0.1 microns.
Low to Medium (<50 dB on Low, 52 dB on Medium and 62 dB on High)
Power Rating
120V & 135 Watts MAX
Pre-filter
Yes
Other Filters
Carbon & HEPA
Product Warranty
5-Year Mechanical Warranty
Your Austin Air cleaner is warranted to be free from defects in material and workmanship for a period of 5-years from the date of purchase.
5-Year Pro-rated Filter Warranty
Austin Air offers a 5-year pro-rated filter warranty, by far the most comprehensive in the industry. No more costly filter replacements every few months or even years.
Product Video
Help Me Choose The Best Austin Air Purifier
Get Hospital Grade Air Filtration At Home
A Testimony to Austin Air
Austin Air Purifier FAQ
What are the pre-filters made of?
Our pre-filters are made of bonded polyester.
What exactly is a HEPA filter?
The HEPA (High Efficiency Particle Arresting) filter was developed by the U.S. Atomic Energy Commission to filter out sub-micron particles. All true medical grade HEPA is laser-tested and must remove a minimum of 99.97% of all particulate matter greater in size 0.3 microns. Austin Air’s HEPA filters also remove 99% of all particles larger than 0.1 microns. All Austin Air purifiers feature true medical grade HEPA filters.
How many square feet of HEPA do Austin Air purifiers contain?
Sixty (60) square feet, much more than our competitors.
How much activated carbon and zeolite do Austin Air purifiers contain?
Our HealthMate and Bedroom Machine contain over 780 cubic inches of activated carbon and zeolite, much more than our competitors. Our HealthMate Plus contains over 780 cubic inches of Activated Carbon, Potassium Iodide Impregnated Carbon and Zeolite for the removal of Volatile Organic Compounds (VOCs), formaldehyde, benzenes, chemicals, gases and odors.
What is a HEGA filter?
HEGA (High Efficiency Gas Arrestance) is a term that is unique to Austin Air. A HEGA filter is a military carbon cloth filter medium that is featured in our Allergy Machine and Bedroom Machine.
What is Activated Carbon?
Activated carbon is effective at removing gas molecules and odors. Activated carbon is the most common element found in military gas masks. The most common method of activating carbon is a two-stage steaming process, which enlarges the carbon’s surface pore size. This in turn produces a more accessible internal surface area, allowing for greater odor and gas adsorption.
What is Zeolite?
Zeolite is a natural mineral that has the distinct capability of adsorbing certain gas molecules. Zeolite is particularly effective in adsorbing formaldehyde, ammonia and carbon monoxide.
What are the Activated Carbon and Zeolite used for?
Activated carbon and zeolite are used to remove gases, odors and chemicals. Both have properties that allow them to adsorb chemicals and gaseous materials.
What is the mixture ratio of activated carbon to zeolite in the HealthMate and Bedroom Machine?
Approximately 10:1 (10 parts activated carbon, 1 part zeolite).
What is the mixture ratio of activated carbon, potassium iodide impregnated carbon and zeolite in the HealthMate Plus?
Approximately 10:1:1 (10 parts activated carbon, 1 part potassium iodide impregnated carbon, 1 part zeolite).
What does CFM Rate mean?
CFM stands for Cubic Feet Per Minute. CFM measures the volume of air in cubic feet for each minute it moves. Our fan CFM is 400 cfm on the highest setting and 75cfm on the lowest setting.
Order Processing
Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.
Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.
If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.
If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.
Returns
Returns are accepted within 7 days of delivery for eligible products.
Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.
Some products may require advance reservation to secure manufacturer inventory.
Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.
Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.
Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.
Final Sale Items
Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:
Beds and mattresses
Batteries and chargers
All lifts (residential, vehicle, and patient lifts)
Lift chairs, geri chairs, and patient room chairs
Wheelchair cushions, support surfaces, and slings
Mobility accessories
Red light therapy devices
All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
Defective or Damaged Items
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.
If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand and product.
We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.
After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.
Payment Disputes
If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.
In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.
Agreement
By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.
Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.
