Hooga Health HG500 Medical Grade Red Light Therapy

Harness the Benefits of Medical-Grade Red Light Therapy with the Hooga HG500

The Hooga Health HG500 is a medical-grade, half-body red light therapy device designed to provide affordable, effective light therapy in the comfort of your home. The HG500 emits red and near-infrared light at 660 and 850 nanometers respectively, which are the two most proven and studied wavelengths of light for affecting our biology. This versatile, half-body device can be useful for speeding up recovery time, reducing wrinkles, enhancing energy and mood, relieving joint pain, and much more.

• Half-body medical-grade light therapy panel
• Clinically proven wavelengths of 660nm & 850nm
• High irradiance of >100mW/cm2 at surface and 94mW/cm2 at 6”
• Red & near infrared power switches for customized treatments
• 100 individual 5W LEDs
• 60 degree beam angle
• Heat dissipating fans
• 50,000+ hr lifespan
• 3 year warranty

Hooga HG500 Treatment 

• Distance: Use the device from 6 to 18 inches away.
• Treatment Time: Between 2-15 minutes, depending on the distance and goals. Skin/topical treatments require less time, while deep tissue treatments will require more time.
• Frequency: Daily

What’s Included with the Hooga HG500

• 1 HG500
• 1 US 3 Prong Power Cord
• 1 Hanging Kit with adjustable pulley
• 1 Door Mount
• 1 Protective Eye Goggles
• 1 User Manual

 🔴Hooga Health HG500 Medical Grade Red Light Therapy Is not covered by insurance or Medicaid🔴

HG Series Panel Comparison Chart	HG200	HG300	HG500	HG1000	HG1500
LED Power Class	200W	300W	500W	1000W	1500W
Power Consumption	55W	80W	150W	350W	585W
Weight	2.5lb	5.5lb	8.8lb	17.6lb	33lb
Dimensions	9.5”x 6” x 1"	12.2”x 8.2” x 2.5"	18.8”x 8.2” x 2.7"	35.8”x 8.2” x 2.7"	35.8”x 11” x 2.7”
LEDs	40 Single Chip	60 Single Chip	100 Single Chip	200 Single Chip	300 Single Chip
Focusing Lens Beam Angle	30 Degree	60 Degree	60 Degree	60 Degree	60 Degree
Irradiance at 6”	100 mW/cm²	73 mW/cm²	94 mW/cm²	98 mW/cm²	115 mW/cm²
Max Coverage at 18"	30.3” x 26.7”	31” x 28”	41” x 32”	55” x 32”	55” x 35”
EMF Emission	0.0 μT @ 6”	0.0 μT @ 6”	0.0 μT @ 6”	0.0 μT @ 6”	0.0 μT @ 6”
Lifespan	50,000+ Hours	50,000+ Hours	50,000+ Hours	50,000+ Hours	50,000+ Hours
Warranty	3 Years	3 Years	3 Years	3 Years	3 Years

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that things change. Here's our cancellation policy:

• Within 24 hours: Free cancellation
• After 24 hours: Subject to a 10–25% restocking fee depending on the brand
• Custom orders: Cannot be cancelled once processing begins
  
• If your order has already shipped, it cannot be canceled.

Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat

🔁 Returns & Refunds

Returns are accepted within 30 days, subject to the following:

Return Requirements:

• Item must be unused, in original packaging, with all accessories and documents
• Subject to 25% restocking fee
• Shipping costs (both ways) are non-refundable and paid by the customer
  
  
  

Return Process:

Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.

🚫 Non-Returnable Items

Some products cannot be returned due to hygiene, customization, or manufacturer policies.

Non-Returnable Categories:

• Adjustable Beds
• Hospital Beds (special order)
• Mattresses (custom/hygiene item)
• Red Light Therapy Devices
• Wheelchair Cushions & Support Surfaces
• Certain scooter and wheelchair brands are non-returnable due to manufacturer policies. These include brands like Discover Your Mobility, PET Scooters, and EWheels.  – [View full list of non-returnable brands here]

For a full list of non-returnable brands, click here.

🚚 Shipping & Delivery

Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.

📦 Damages Upon Delivery

Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.

Damage not reported within 24 hours may not be eligible for a claim.

Defective Items 

If a product arrives damaged or defective, we will offer a free replacement at no cost to you.  The item must be returned before a replacement will be shipped; a pre-paid return label will be provided.

📭 Missed Deliveries

If you're unavailable during delivery and the item is returned to the sender:

• 25% restocking fee applies
• You’re responsible for both outbound and return shipping costs

To avoid this, contact the freight carrier or our team to reschedule your delivery.

🎁 BOGO Promotions

For Buy One, Get One offers:

• Both items must be returned for a full refund
• If only one is returned, store credit or a replacement will be offered
• Return shipping and restocking fees may still apply

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.