Hoyer HPL402 Powered/Manual Patient Lift for a Safer and Comfortable Transfers

The Hoyer HPL402 Patient Lift makes transfers safer and more comfortable for both patients and caregivers. Its reverse-mounted actuator gives patients more leg room for a natural sitting position, while ergonomic handle grips allow smooth, controlled movement. Leg guards and caster bumpers prevent bumps and protect furniture, ensuring a safe transfer.

The mechanical down-release lever provides a controlled, gentle descent, giving caregivers confidence and making patient handling easier. This Mobility Solution is ideal for home or healthcare use, the HPL402 ensures secure and dignified mobility.

Adjustable U-Base for Safe, Versatile Transfers

The Hoyer HPL402 Patient Lift includes an adjustable U-base that widens or narrows with a simple handle pull. This design offers easy access around beds, chairs, and tubs, ensuring safe and efficient transfers in various care settings.

Manual Lift

• Lifting: Uses a hydraulic pump, requiring manual effort.
• Base Adjustment: Adjustable legs lock into place.
• Portability: Can be disassembled for storage and transport.
• Maintenance: No electrical parts, minimal upkeep.
• Cost: More affordable than the powered version.

Powered Lift

• Lifting: Electric motor lifts the patient with a push-button control.
• Base Adjustment: Adjustable U-base for various transfer needs.
• Safety Features: Emergency manual lowering, leg guards, and caster bumpers.
• Power Source: Rechargeable battery system.
• Convenience: Easier for caregivers, reducing physical strain.

Hoyer HPL402 Features

• Powered or manual lift options

• 400 lbs weight capacity

• Adjustable U-base

• Reverse-mounted actuator for extra legroom

• 6-point cradle compatibility

• 5.5" low base clearance

• Protective leg and caster guards

• Ergonomic handle grips

• Mechanical down-release lever

• Suitable for home and healthcare use
  

Hoyer HPL402 Documents

Hoyer HPL402 Patient Lift User Manual

Hoyer HPL450 Patient Lift Lift Brochure

Hoyer HPL402 Patient Lift Parts Manual

Hoyer HPL402 Patient Lift Warranty

Hoyer HPL402 Specification

Warranty Information

• The Hoyer HPL402 Resident Lift come with a one-year warranty from the date of purchase by the original owner, covering the lifter structure (base, mast, boom, and suspension cradle), hydraulic pump/jack for manual lifts, and electronic control box and actuator for power lifts.

Warranty Information

The Hoyer HPL402 Resident Lift come with a one-year warranty from the date of purchase by the original owner, covering the lifter structure (base, mast, boom, and suspension cradle), hydraulic pump/jack for manual lifts, and electronic control box and actuator for power lifts.

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for eligible products.

Approved returns are subject to:

• A 25% restocking fee

• Non-refundable outbound shipping

• Non-refundable white-glove delivery charges (if applicable)

After 14 days, all sales are considered final.

Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.

To request a return, please email:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility and Lift accessories 

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.