Hoyer Journey Sit to Stand 340 lbs Capacity Lift
The Hoyer Journey lift is an ultra compact, portable folding standaid with best-in-class functionality. It is compact and lightweight allowing caregivers to maneuver in tight spaces while folding for easy storage or transportation. The first on the market adjustable sling attachment cradle mechanism supports a range of patient heights and sizes, allowing your facility to have one lift that meets the needs of many. Our careful attention to product design with the Joerns Mobility Solutions ensures that both the caregiver’s and the resident’s needs have been met.
What's in the Box?
Hoyer Journey Smart Monitor Technology
Equipped with smart monitor technology, the Journey lift helps track usage to ensure proper compliance and long-term durability. This feature enhances safety and reliability, ensuring users and caregivers can trust the lift to perform consistently over time. By monitoring key performance data, the system helps extend the lifespan of the lift while providing valuable insights for maintenance.
Hoyer Journey Folding Compact Design
The Journey lift features a sleek, compact folding design that requires no tools for setup. This makes it incredibly easy to store and transport, whether at home or on the go. Its lightweight yet sturdy build ensures convenience without compromising stability, making it an excellent choice for caregivers and users looking for a portable stand aid with best-in-class functionality.
Hoyer Journey Adjustable Cradle & Kneepad
The Journey lift is designed to fit a wide range of users, thanks to its adjustable kneepad with infinite settings. This customizable support system improves comfort and stability during transfers. The adjustable cradle design also accommodates different patient sizes and needs, making it a versatile choice for both home and professional care settings.
Hoyer Journey Sit-to-Stand Lift – Key Features & Benefits
- Compact, Folding Design – No tools required for setup; folds easily for convenient storage and transport. Ideal for home or facility use in tight spaces.
- Lightweight & Maneuverable – Designed for caregivers to navigate effortlessly in small areas while ensuring safe and stable transfers.
- 340 lbs Weight Capacity – Supports a wide range of patients, making it a versatile lift for different body types and needs.
- Smart Monitor Technology – Tracks usage to promote safe operation, extend product lifespan, and ensure proper maintenance.
- Adjustable Sling Attachment Cradle – The first of its kind, this innovative design accommodates users of various heights for a tailored fit.
- Adjustable Kneepad with Infinite Settings – Provides customizable comfort and support for patients during transfers.
- Intuitive Push Pad – Assists caregivers in initiating movement with minimal effort, improving ease of use.
- Protective Bump Guard – Prevents damage to furniture and surroundings, making it a safe choice for home environments.
- Low 4.3” Clearance – Easily fits under most furniture and beds for smooth, hassle-free patient transfers.
- Durable Construction with Powder-Coat Finish – Ensures long-lasting performance and resistance to wear and tear.
Hoyer Journey Documents
Hoyer Journey Patient Lift Specifications
| General Specifications |
| Safe Working Load |
340 lbs |
| Maximum Overall Length |
39.4 in |
| Minimum Overall Length |
36.8 in |
| Maximum Overall Height |
63.0 in |
| Minimum Overall Height |
44.5 in |
| Maximum Height to Attachment Point |
60.2 in |
| Minimum Height to Attachment Point |
28.4 in |
| Turning Radius |
45.1 in |
| Certification |
Tested to EN ISO 10535 (Global Standard for Patient Lifts) |
Warranty Information
- The Hoyer Journey Professional Patient Lift comes with 2 years warranty covers all mechanical and electrical components against defects in materials and workmanship under normal use.
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
- In stock? We ship it.
- Out of stock/backorder? We’ll contact you with options:
- Estimated restock date
- Alternative product
- Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that plans can change, and we’ll do our best to accommodate.
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Within 24 hours of placing your order: Free cancellation.
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After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,
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Custom orders: Cannot be canceled once processing has begun.
Please note:
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Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.
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Refunds are only issued within 7 days of purchase.
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Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.
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All cancellations must be submitted in writing.
Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.
💵 Refunds
Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.
🔁 Returns (Exchanges)
Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:
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Item must be unused, in original packaging, with all accessories and documents
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A 25% restocking fee applies
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Shipping costs (both ways) are non-refundable and the customer’s responsibility
🚫 Non-Returnable Items
Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):
➡️ For the full list of non-returnable brands, please [click here].
⚠️ Defective or Damaged Items
If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.
If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:
Damage not reported within 24 hours may not be eligible for a claim.
📭 Missed Deliveries
Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)
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Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.
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You will be given tracking details to monitor your shipment.
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We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.
Returns to Sender
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If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.
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You are also responsible for both outbound and return shipping costs in such cases.
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
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Proof of purchase
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Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
- Inspect your package upon delivery and report any damage within 24 hours
- You are responsible for return/exchange shipping costs
- Returns must be unopened and unused
- Orders that have shipped are not eligible for a full refund
- Refunds will be adjusted for shipping, handling, and a 25% restocking fee
📬 Contact Us
Need assistance? Reach out anytime:
Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
Hoyer Journey Professional Patient Lift User Manual