Original price
$6,015.00
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Original price
$7,338.00
Original price
$6,015.00
Current price
$5,293.00
$5,293.00
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$6,457.00
Current price
$5,293.00
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Multi-Purpose Powered Hoyer Patient Lift
The Joerns Hoyer Presence is a powered, multi-purpose patient lift designed to support a wide range of resident-handling tasks. It is commonly used for patient transfers between bed, chair, wheelchair, or toilet, and is also capable of lifting patients from the floor to higher surfaces. With a 500 lb safe working load and a powered base, the Presence is suited for use in acute care, long-term care, rehabilitation, and home care environments.
The lift features Smart Monitor technology to track lifting activity and indicate recommended service intervals, supporting routine maintenance and operational oversight. Interchangeable spreader bar options and an optional integrated scale allow the lift to be configured to meet varying patient and facility needs.
Key Features
Powered patient lift with powered base
Safe working load up to 500 lbs
Swan neck-style legs for closer positioning during transfers
Floor-to-high surface lifting capability
Smart Monitor for lift usage and service reminders
Compatible with multiple 4-point and 6-point spreader bar options
Optional integrated digital scale
What’s Included
Presence lift (assembled components)
Hand control
Battery pack
Charging lead
Desktop charger / stand
Documentation wallet
Note: Sling is not Included and can be sold separately here: Joerns Slings
Spreader Bar & Scale Options
The Hoyer Presence is compatible with a range of optional spreader bars, including 4-point, 6-point, adaptive positioning, and powered spreader bars. Scale-equipped options are available for in-transfer patient weighing. Options vary by configuration.
Hoyer Presence Essential Features and Options
Powered Leg Adjustment Allows the caregiver to open and close the legs without bending, twisting, or using force.
Interchangeable Cradle Optional cradles provide a wider choice of sling systems and effortless repositioning.
Digital Scale Option Easy to use with intuitive controls, the NAWI Class III-rated scale is ideal for patient monitoring without compromising lifting height.
Tested to EN ISO 10535, the global standard for patient lifts
Warranty Information
2-year manufacturer warranty covering mechanical and electrical components under normal use.
Product Demo
Order Processing
Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.
Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.
If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.
If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.
Returns
Returns are accepted within 7 days of delivery for eligible products.
After 7 days, and up to 14 days from delivery, eligible products may be exchanged only.
After 14 days, all sales are considered final.
Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.
Some products may require advance reservation to secure manufacturer inventory.
Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.
Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.
Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.
Final Sale Items
Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:
Beds and mattresses
Batteries and chargers
All lifts (residential, vehicle, and patient lifts)
Lift chairs, geri chairs, and patient room chairs
Wheelchair cushions, support surfaces, and slings
Mobility accessories
Red light therapy devices
All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
Defective or Damaged Items
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.
If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand and product.
We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.
After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.
Payment Disputes
If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.
In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.
Agreement
By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.
Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.
Hoyer Presence Multi Purpose Patient Lift User Manual