Hoyer Stature Vertical Power Lift

Hoyer Stature – Versatile, High-Capacity Patient Lift for Safe Transfers

The Hoyer Stature by Joerns Healthcare is a top-of-the-line patient lift designed for effortless and secure transfers. Combining vertical lifting with a “clip” style sling system, it offers exceptional versatility for caregivers. With a 500 lb. weight capacity and one of the widest lifting ranges available, it easily lifts patients from the floor to higher surfaces, making it ideal for various transfer needs.

Its ergonomic design prioritizes safety, reducing strain on both caregivers and patients. Intuitive, easy-to-use features ensure smooth operation and encourage proper use, making the Hoyer Stature a reliable solution for safe and efficient patient handling.

Hoyer Stature Vertical Power Lift Features and Options

Powered Cradle A powered positioning cradle is available to assist with patient repositioning as well as a standard loop-style spreader bar for use with loop style slings.

Digital Scale Option Easy to use with intuitive controls, the digital scale is ideal for patient monitoring. Importantly, it does not compromise lifting height.

Powered Leg Adjustment Allows the caregiver to open and close the legs without bending, twisting, or using force.

Stretcher Option The canvas stretcher can be used with the 6-point stretcher adjustment cradle to facilitate horizontal transfers.

Features and Benefits

• Effortless Patient Transfers – Designed to make lifting and repositioning smooth and controlled, reducing physical strain on caregivers while ensuring patient comfort.

• Enhanced Safety Features – The secure clip-style sling system and sturdy frame provide stability, minimizing the risk of accidents during transfers.

• Ergonomic Design – Reduces caregiver fatigue by promoting proper body mechanics and minimizing unnecessary bending or twisting.

• User-Friendly Controls – Intuitive operation simplifies the transfer process, making it easy for caregivers to use in various care settings.

• Flexible Transfer Options – Capable of lifting patients from the floor, beds, chairs, or other surfaces, enhancing its versatility in different environments.

• Optional Powered Positioning Cradle – Helps caregivers reposition patients smoothly and efficiently while maintaining close contact for added security.

• Seamless Compatibility – Works with a variety of slings and accessories, allowing for customized support based on individual patient needs.

• Minimizes Injury Risk – Designed to protect both caregivers and patients by reducing manual handling, promoting a safer and more efficient lifting process.
  

Hoyer Stature Patient Lift Specifications

Warranty Information

• The Stature Vertical Power Liftc Patient Lift  comes with 2 years warranty covers all mechanical and electrical components against defects in materials and workmanship under normal use.

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that things change. Here's our cancellation policy:

• Within 24 hours: Free cancellation
• After 24 hours: Subject to a 10–25% restocking fee depending on the brand
• Custom orders: Cannot be cancelled once processing begins
  
• If your order has already shipped, it cannot be canceled.

Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat

🔁 Returns & Refunds

Returns are accepted within 30 days, subject to the following:

Return Requirements:

• Item must be unused, in original packaging, with all accessories and documents
• Subject to 25% restocking fee
• Shipping costs (both ways) are non-refundable and paid by the customer
  
  
  

Return Process:

Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.

🚫 Non-Returnable Items

Some products cannot be returned due to hygiene, customization, or manufacturer policies.

Non-Returnable Categories:

• Adjustable Beds
• Hospital Beds (special order)
• Mattresses (custom/hygiene item)
• Red Light Therapy Devices
• Wheelchair Cushions & Support Surfaces
• Certain scooter and wheelchair brands are non-returnable due to manufacturer policies. These include brands like Discover Your Mobility, PET Scooters, and EWheels.  – [View full list of non-returnable brands here]

For a full list of non-returnable brands, click here.

🚚 Shipping & Delivery

Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.

📦 Damages Upon Delivery

Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.

Damage not reported within 24 hours may not be eligible for a claim.

Defective Items 

If a product arrives damaged or defective, we will offer a free replacement at no cost to you.  The item must be returned before a replacement will be shipped; a pre-paid return label will be provided.

📭 Missed Deliveries

If you're unavailable during delivery and the item is returned to the sender:

• 25% restocking fee applies
• You’re responsible for both outbound and return shipping costs

To avoid this, contact the freight carrier or our team to reschedule your delivery.

🎁 BOGO Promotions

For Buy One, Get One offers:

• Both items must be returned for a full refund
• If only one is returned, store credit or a replacement will be offered
• Return shipping and restocking fees may still apply

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site

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