Human Care FloorLine-i 4-Inch Ultra Low Care Bed

4-Inch Ultra Low Hospital Bed for Fall Prevention and Enhanced Patient Safety

The Human Care FloorLine-i Healthcare Ultra Low Bed is designed to minimize fall risks and improve patient comfort in hospitals, rehabilitation centers, and long-term care facilities. With a platform height as low as 4 inches, patients roll out rather than fall, significantly reducing injury risk. It also raises up to 31.5 inches to provide an ideal working height for caregivers, promoting safer and more ergonomic patient care.

This Hospital bed offers standard medical positioning options, including Trendelenburg, reverse Trendelenburg, and cardiac positioning, with an auto-contour function for optimal support. Its durable LINAK electronics, central locking caster system, and variety of accessories make it a versatile and reliable choice for high-risk patient environments.

Key Benefits

• Reduces Fall Risk – Lowers to just 4 inches from the floor to protect high-risk patients.

• Promotes Caregiver Ergonomics – Raises to 31.5 inches for comfortable working height.

• Supports Multiple Medical Positions – Includes auto-contour, Trendelenburg, and cardiac functions.

• Improves Patient Comfort – Smooth adjustments for backrest, thigh, knee, and calf angles.

• Enhances Mobility – Premium casters with one central locking and three directional wheels.

• Accommodates Larger Patients – Safe working load of up to 550 lbs.

• Customizable Options – Compatible with a range of accessories for different care needs.

Ideal For

• Hospitals treating patients with a high risk of falls.

• Long-term care facilities prioritizing patient safety and comfort.

• Rehabilitation centers requiring adjustable positioning for therapy.

• Home care for patients with mobility challenges.

How It Works

1. Adjust the bed height using the easy-to-use handset control.

2. Select standard or medical positioning options such as Trendelenburg, reverse Trendelenburg, or auto-contour.

3. Lock the casters for safety or unlock for mobility and repositioning.

4. Use available accessories to customize the bed to patient needs.

5. Return the bed to its ultra-low position when unattended for fall prevention.

Safety & Quality Standards

The Human Care FloorLine-i meets all relevant safety and quality requirements, designed for long-lasting performance and caregiver confidence. Manufactured with high-grade materials and durable LINAK electronics, it delivers reliable operation in demanding healthcare environments. The bed’s IPX4-rated protection ensures resistance to moisture, while its precise engineering ensures stability, smooth adjustments, and compliance with industry safety standards.

Documents

Human Care FloorLine-i User Manual

Human Care FloorLine-i Product Sheet

Human Care FloorLine-i Assembly Instruction

Human Care FloorLine-i Side Rail Assembly Instruction

Specifications

Warranty Information

• Human Care FloorLine-i Healthcare Ultra Low Bed comes with a 10 year warranty and 1 year warranty on the electronic parts and remote.

Warranty Information

• A ten year warranty against defects in materials and/or workmanship on the frame of the
Floorline LTC, Floorline-i and Floorline-i Plus.
• A one year warranty against defects in materials and/or workmanship on wear items such as
electronic components and remote controls (batteries excluded).

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that plans can change, and we’ll do our best to accommodate.

• Within 24 hours of placing your order: Free cancellation.

  • Exception: If your order has already been processed a 25% restocking fee may apply even within the first 24 hours.

• After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,

• Custom orders: Cannot be canceled once processing has begun.

Please note:

• Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.

• Refunds are only issued within 7 days of purchase.

• Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.

• All cancellations must be submitted in writing.

Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.

💵 Refunds

Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.

🔁 Returns (Exchanges)

Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:

• Item must be unused, in original packaging, with all accessories and documents

• A 25% restocking fee applies

• Shipping costs (both ways) are non-refundable and the customer’s responsibility

🚫 Non-Returnable Items

Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):

• Non-Refundable Categories

  Please note that all sales are final. The following categories and brands are non-returnable and non-refundable:

  • Beds

  • Batteries and Chargers

  • All Lifts (including Residential and Vehicle Lifts)

  • Lift Chairs, Geri Chairs, and Patient Room Chairs

  • Mattresses

  • Mobility Accessories

  • Patient Lifts

  • Red Light Therapy Devices

  • Wheelchair Cushions and Support Surfaces

  • Slings

  • Vehicle Lifts

  • All products sold under the brand Discover Your Mobility (these items fall under all of the above non-refundable categories)

➡️  For the full list of non-returnable brands, please [click here].

⚠️ Defective or Damaged Items

If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.

If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:

• A 25% restocking fee will be deducted

• Shipping costs (both ways) are non-refundable and the customer’s responsibility
  
  

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)

• Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.

• You will be given tracking details to monitor your shipment.

• We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.

Returns to Sender

• If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.

• You are also responsible for both outbound and return shipping costs in such cases.

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site
  
  

Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.

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