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Pro Matt Plus Mattress System Advanced Pressure Redistribution Technology for Superior Wound Care
The Joerns Healthcare P.R.O. Matt Plus Mattress System is a premium non-powered pressure redistribution mattress designed to enhance patient care and prevent pressure injuries. Featuring innovative Pressure Redistribution Optimization (P.R.O.) Technology, this system automatically adapts to a patient’s weight and body contour.
By eliminating the need for manual adjustments, the P.R.O. Matt Plus delivers consistent support across four unique zones—head, shoulders, torso, and feet—providing optimal comfort and therapeutic benefits. Ideal for hospitals, long-term care facilities, and home healthcare environments, this advanced mattress can carry up 500 lbs capacity is clinically designed to prevent and manage pressure ulcers (bedsores) effectively. Available in multiple dimension.
Pro Matt Plus Mattress Premium Comfort and Stability Features
The Joerns P.R.O. Matt Plus is built with a high-performance internal hosing and valve system, ensuring dynamic adaptation to patient movements. The mattress includes a one-inch viscoelastic memory foam topper, which enhances patient comfort and evenly distributes pressure to minimize risk zones. Its fluid-proof and stain-resistant cover ensures easy maintenance while preventing contamination. For additional safety, optional raised sidewalls help prevent accidental falls, offering enhanced security for at-risk patients. The non-skid, tear-resistant bottom ensures stability and prevents shifting on the bed frame.
Note: This mattress system does not include bed frame, It comes only mattress, control unit and cover.
Versatile Therapy Options for Pressure Injury Prevention
This pressure redistribution mattress system effectively manages Stage 1 and 2 pressure ulcers, as well as select Stage 3 and 4 wounds when used in conjunction with proper repositioning protocols. The non-powered design offers consistent pressure relief without requiring an external pump. However, for enhanced therapy, the P.R.O. Matt Plus can be upgraded to a powered system by integrating one of two optional control units that provide alternating pressure therapy. These optional features make the mattress an excellent choice for both preventative care and advanced wound treatment.
Optional Control Units for Enhanced Therapy
PMP1/P.R.O. Technology Control Unit
For additional therapeutic benefits, the P.R.O. Technology Control Unit offers three operational modes:
Autofirm Mode: Fully inflates mattress cells, providing a firm surface for easier patient transfers and nursing care.
Static Mode: Creates an optimal immersion and flotation environment, reducing peak pressure points.
Alternate Mode: Delivers alternating pressure therapy with adjustable cycle times (5, 10, 15, or 20 minutes) to enhance circulation and wound healing.
This control unit also includes a low-pressure alarm and auto-lockout safety features to ensure patient safety and caregiver convenience.
CBC Basic Control Unit
The CBC Basic Control Unit offers a streamlined approach to alternating pressure therapy. Designed for ease of use, this unit features:
Static Mode: Provides a stable, therapeutic surface to meet individual patient needs.
Adjustable Pressure Settings: Allows customization based on patient comfort and medical requirements.
LED Visual Alarm: Alerts caregivers to low-pressure situations for proactive monitoring.
Compact, lightweight, and user-friendly, the CBC Basic Control Unit delivers consistent pressure relief for patients requiring additional support.
Features and Benefits
Automatic Pressure Adjustment: The mattress's four-zone inner air core automatically adapts to each patient's body profile and weight, optimizing pressure redistribution without manual intervention.
Enhanced Patient Comfort: A one-inch viscoelastic topper provides superior comfort and aids in effective pressure redistribution, contributing to patient well-being.
Fluid-Proof and Stain-Resistant Cover: The mattress cover is designed to resist fluids and stains, ensuring ease of cleaning and maintenance, which is crucial in healthcare environments.
Optional Raised Sidewalls: Provides additional security to assist in fall prevention, enhancing patient safety during care activities.
Non-Skid, Tear-Resistant Bottom: Prevents mattress sliding on the bed frame, reducing the risk of falls and ensuring stability.
Optional Alternating Pressure Therapy: With the addition of the P.R.O. Technology or CBC Basic control units, the mattress can provide alternating pressure therapy, beneficial for wound healing and patient comfort.
Mattress: Covered for 2 years against defects in materials and workmanship.
Cover & Electromechanical Components (compressors, valves, circuit boards, hoses, couplers): Covered for 1 year under normal use.
Product Video
Warranty Information
Mattress: Covered for 2 years against defects in materials and workmanship.
Cover, Electromechanical Components (compressors, valves, circuit boards, hoses, couplers): Covered for 1 year under normal use.
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
In stock? We ship it.
Out of stock/backorder? We’ll contact you with options:
Estimated restock date
Alternative product
Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that plans can change, and we’ll do our best to accommodate.
Within 24 hours of placing your order: Free cancellation.
Exception: If your order has already been processed a 25% restocking fee may apply even within the first 24 hours.
After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,
Custom orders: Cannot be canceled once processing has begun.
Please note:
Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.
Refunds are only issued within 7 days of purchase.
Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.
All cancellations must be submitted in writing.
Pre-Orders Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.
💵 Refunds
Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.
🔁 Returns (Exchanges)
Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:
Item must be unused, in original packaging, with all accessories and documents
A 25% restocking fee applies
Shipping costs (both ways) are non-refundable and the customer’s responsibility
🚫 Non-Returnable Items
Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):
Non-Refundable Categories
Please note that all sales are final. The following categories and brands are non-returnable and non-refundable:
Beds
Batteries and Chargers
All Lifts (including Residential and Vehicle Lifts)
Lift Chairs, Geri Chairs, and Patient Room Chairs
Mattresses
Mobility Accessories
Patient Lifts
Red Light Therapy Devices
Wheelchair Cushions and Support Surfaces
Slings
Vehicle Lifts
All products sold under the brand Discover Your Mobility (these items fall under all of the above non-refundable categories)
➡️ For the full list of non-returnable brands, please [click here].
⚠️ Defective or Damaged Items
If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost toyou. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.
If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:
A 25% restocking fee will be deducted
Shipping costs (both ways) are non-refundable and the customer’s responsibility
Damage not reported within 24 hours may not be eligible for a claim.
📭 Missed Deliveries
Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)
Large freight deliveries arenot usually returned to sender. They will be dropped off at the delivery address you provide.
You will be giventracking details to monitor your shipment.
We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.
Returns to Sender
If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.
You are also responsible for both outbound and return shipping costs in such cases.
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
Proof of purchase
Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
Inspect your package upon delivery and report any damage within 24 hours
You are responsible for return/exchange shipping costs
Returns must be unopened and unused
Orders that have shipped are not eligible for a full refund
Refunds will be adjusted for shipping, handling, and a 25% restocking fee
Live Chat: Available on the bottom-right of our site
Disclaimer All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
Pro Matt Plus Mattress System User Manual