Journey Air Elite Folding Power Chair

Carbon Fiber Frame | Dual Motors | 10-Mile Battery Range | Weighs Only 26 lbs 

The Journey Air Elite Folding Power Chair is built for everyday use at home or while traveling. The carbon-fiber frame weighs about 26 pounds without the battery and folds flat with one motion for storage or transport. Quiet dual motors and single-hand joystick control provide steady movement on indoor floors and outdoor paths. The compact frame folds securely, allowing the chair to be stored or transported without disassembly.

Smooth, Controlled Operation

Two brushless 150 W motors power the rear wheels, giving the Air Elite consistent motion across firm indoor and outdoor surfaces. The electromagnetic brake system activates automatically when the joystick is released, bringing the chair to a calm, measured stop. Five speed settings let you choose the pace that suits your environment, while the 35-inch turning radius supports maneuvering in compact spaces.

Comfortable Seating

The seat and back use vented mesh upholstery for breathability. Flip-back armrests and a fold-down backrest simplify transfers or storage. Its open design lets you sit close to tables and desks without readjusting the chair, and flat-free tires mean no maintenance between uses.

Power and Battery Performance

A 24 V lithium-ion battery delivers up to 9 miles on a full charge and recharges in around four hours. The battery is removable and meets common airline and cruise transport standards. LED indicators on the controller show remaining power at a glance.

Journey Air ELite Technical Overview

Journey Air Elite Manual

Journey Air Elite Sell Sheet

Journey Air Elite Specifications

Journey Air Elite Warranty Details

The Journey Air Elite comes with a 12-Month Limited Warranty for the frame, motor, and other components and the battery, tires, seat, and cushion for 6 months from the purchase date.

Journey Air Elite Product Videos

Warranty Information


12-Month Limited Warranty

Journey Health & Lifestyle provides a warranty covering the frame, mechanical components, and electrical components, including the motor, against defects in materials and workmanship for a period of twelve (12) months from the original purchase date.

The original battery, tires, fabric seat, seat back, and seat cushion are covered under warranty against defects in materials and workmanship for a period of six (6) months from the original purchase date.

Orders, Returns & Refunds

Order Processing & Updates

Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.

Stock availability is confirmed after purchase:

• In stock: Your order will be prepared and shipped.

• Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.

You will receive email updates throughout the process, including tracking details once your order ships.

Returns, Refunds & Exchanges

Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.

After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.

Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.

Condition of Returns

Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.

How to Request

All return, refund, or exchange requests must be submitted in writing to
📧 support@firstclassmobility.com

Pre-Orders & Backorders

Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.

Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.

Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.

If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.

Non-Returnable & Final Sale Items

The following categories are non-returnable and non-refundable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility accessories

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries & Refused Shipments

Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand.
We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.

After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.

Chargebacks & Disputes

If you experience any issues with your order, please contact us first so we can assist.

By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.

Agreement & Disclaimer

By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.

All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.