Journey SoftSecure Rotating Shower Chair 360
This shower chair places a high priority on your comfort, enhancing your bathing experience with a thoughtful combination of safety and convenience features. The 360-degree swiveling seat facilitates effortless maneuverability, making it easy to position yourself comfortably. The tool-free assembly ensures a swift and trouble-free setup.
User Friendly and Sturdy
The robust frame, constructed from rust-proof aluminum, not only assures sturdiness but also exhibits resilience against corrosion, ensuring long-lasting durability. The adjustable legs enhance stability and adaptability for users with different needs and varying bathroom setups.
Experience quick and trouble-free bath setup
Enjoy the luxury of medical-grade padding, offering slip-resistant, water-resistant support that's easy to clean. providing reliability and longevity. Experience quick setup with our easy assembly process. Customize your fit with height-adjustable legs and armrests, tailored to your specific needs.
With height ranging from 30"-34", this bench weighs 19 lbs and has a robust weight capacity of 300 lbs. Transform your bathing experience with our shower bench, where comfort, durability, and ease of use seamlessly converge.
Features and Benefits
☑ 360° swivel: Helps with getting in and out of every shower/tub
☑ Larger seat, greater width: Extra space is extra nice get on and off with ease
☑ Medical-grade padding: Slip-resistant, water-resistant and so easy to clean
☑ Rustproof frame: Lightweight yet durable frame for years of rust-free use
☑ Easy assembly: Quick and easy tool-free setup
☑ Height adjustable: Adjustable legs and armrests for a customized fit
Documents
Journey SoftSecure Rotating Shower Chair 360 manual
Specifications
Features
|
Details
|
| Product Dimension |
(18”-19”) x (18”-19”) x (30”-34”) |
| Weight Capacity |
300 lbs |
| Packaging Dimensions |
25” x 18” x 16” |
| Net Weight |
21 lbs |
| Material |
Aluminum |
Warranty
Journey Health Lifestyle warrants the SoftSecure Rotating Shower Chair frame to be free from defects in materials, workmanship, and assembly for twelve (12) months from the original purchase date. The warranty does not extend to non-durable components such as the rubber tips.
Product Video
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
- In stock? We ship it.
- Out of stock/backorder? We’ll contact you with options:
- Estimated restock date
- Alternative product
- Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that things change. Here's our cancellation policy:
- Within 24 hours: Free cancellation
- After 24 hours: Subject to a 10–25% restocking fee depending on the brand
- Custom orders: Cannot be cancelled once processing begins
- If your order has already shipped, it cannot be canceled.
Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat
🔁 Returns & Refunds
Returns are accepted within 30 days, subject to the following:
Return Requirements:
- Item must be unused, in original packaging, with all accessories and documents
- Subject to 25% restocking fee
- Shipping costs (both ways) are non-refundable and paid by the customer
Return Process:
Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.
🚫 Non-Returnable Items
Some products cannot be returned due to hygiene, customization, or manufacturer policies.
Non-Returnable Categories:
- Adjustable Beds
- Hospital Beds (special order)
- Mattresses (custom/hygiene item)
- Red Light Therapy Devices
- Wheelchair Cushions & Support Surfaces
- Certain Scooters and Wheelchairs
For a full list of non-returnable brands, click here.
🚚 Shipping & Delivery
Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.
📦 Damages Upon Delivery
Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.
Damage not reported within 24 hours may not be eligible for a claim.
Defective Items
If a product arrives damaged or defective, we will offer a free replacement at no cost to you. The item must be returned before a replacement will be shipped; a pre-paid return label will be provided.
📭 Missed Deliveries
If you're unavailable during delivery and the item is returned to the sender:
- 25% restocking fee applies
- You’re responsible for both outbound and return shipping costs
To avoid this, contact the freight carrier or our team to reschedule your delivery.
🎁 BOGO Promotions
For Buy One, Get One offers:
- Both items must be returned for a full refund
- If only one is returned, store credit or a replacement will be offered
- Return shipping and restocking fees may still apply
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
-
Proof of purchase
-
Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
- Inspect your package upon delivery and report any damage within 24 hours
- You are responsible for return/exchange shipping costs
- Returns must be unopened and unused
- Orders that have shipped are not eligible for a full refund
- Refunds will be adjusted for shipping, handling, and a 25% restocking fee
📬 Contact Us
Need assistance? Reach out anytime:
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
