Walk Upright With Ease – Lightweight Support for Everyday Mobility
Looking for a lightweight rollator that supports better posture and stability? The UPWalker EZ Lite by Journey Health is a lightweight, foldable rollator designed to improve balance, stability, and posture.
Weighing just 16 lbs, it’s easy to maneuver in tight spaces and ideal for both indoor and outdoor use. The height-adjustable design keeps arms level and supported, helping users maintain a natural line of sight. Perfect for seniors or those with limited mobility.
Reduce Strain With the Upright, Lightweight EZ Lite Walker
Say goodbye to hunching over and putting painful pressure on your wrists and back. The Journey UPWalker EZ Lite promotes a more upright walking posture, helping reduce strain and improve stability. This smaller, lighter, and more affordable version of the original UPWalker is built for easier control in tight spaces.
Top Features
Multi-terrain Wheels (8" Front)
Adjustable-Height Armrests
Comfortable Seat
Sturdy Foldable Frame
Lockable Brakes
Padded Armrest Platform
You'll experience greater freedom as you walk with increased confidence and remain more active than with traditional walkers, rollators, canes, or other mobility aids.
Includes the following FREE accessories: - A personal item bag - A beverage holder - A Backrest support for sitting
Features and Benefits
Lightweight at just 16 lbs – easy to fold and take on the go
Designed for better maneuverability in tight indoor or outdoor spaces
Supports up to 300 lbs
Height-adjustable arms for better support and posture
Helps improve balance, stability, and walking posture
Clinical study shows reduced pain in back, wrists, legs, and hands
Includes a backrest, personal bag, and beverage holder for added convenience
☑ 1-year warranty for the original purchase. ☑ 6-month warranty for the components and accessories
Warranty Information
☑ 1-year warranty for the original purchase.
☑ 6-month warranty for the components and accessories
Order Processing
Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.
Stock availability is confirmed after purchase:
In stock: Your order will be prepared and shipped.
Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.
Returns
Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.
After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.
Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.
Condition of Returns
Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.
Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.
Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.
Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.
If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.
Final Sale Items
The following categories are non-returnable and non-refundable:
Beds and mattresses
Batteries and chargers
All lifts (residential, vehicle, and patient lifts)
Lift chairs, geri chairs, and patient room chairs
Wheelchair cushions, support surfaces, and slings
Mobility accessories
Red light therapy devices
All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
Defective or Damaged Items
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Missed Deliveries & Refused Shipments
Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand. We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.
After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.
Chargebacks & Disputes
If you experience any issues with your order, please contact us first so we can assist.
By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.
Agreement & Disclaimer
By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.
All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.
Journey UPWalker EZ Lite FAQ's
What is the Journey UPWalker EZ Lite used for?
The UPWalker EZ Lite is designed to help users walk upright with improved balance, stability, and posture. It’s ideal for seniors or anyone with limited mobility who wants more support than a traditional walker or cane.
How much does the UPWalker EZ Lite weigh?
It weighs only 16 lbs, making it one of the lightest upright walkers available and easy to fold, lift, and transport.
What is the user weight limit for the UPWalker EZ Lite?
The walker supports up to 300 lbs, offering a strong yet lightweight frame suitable for a wide range of users.
Is the UPWalker EZ Lite height adjustable?
Yes, the armrests are height adjustable between 34" and 45", allowing users to walk with their arms level for better posture and support.
What is the height range for users?
The UPWalker EZ Lite is designed for users between 4'7" and 5'10" tall.
Is it suitable for both indoor and outdoor use?
Yes, the UPWalker EZ Lite features multi-terrain wheels (8" in the front and 6" in the back), providing smooth navigation on various surfaces indoors and outdoors.
Does it include any accessories?
Yes, it comes with a backrest for sitting, a personal item bag, and a cup/bottle holder for added convenience.
What makes the EZ Lite different from traditional walkers?
Unlike standard walkers, the EZ Lite promotes an upright posture, reduces strain on the wrists and back, and offers better stability and maneuverability in tight spaces.
Can it help reduce pain while walking?
Yes, clinical studies have shown that the upright design helps reduce pain in the back, wrists, legs, and hands during use.
What kind of warranty does the UPWalker EZ Lite come with?
It comes with a 1-year warranty on the frame and a 6-month warranty on accessories and components from the date of original purchase.
Journey UPWalker EZ User Manual