Journey UpWalker H200 Standard Large

The Original UPWalker is designed for a healthier, safer, and more dignified walking experience.

This innovative device empowers users to stand upright, providing better support, increased dignity, and the confidence to walk longer distances. Clinical studies confirm improved posture, enhanced stability, and reduced pain in the legs, back, hands, and wrists.

Ideal for various health conditions, including Orthopedic, Cardiovascular, Neurological, and Pulmonary disorders, the UpWalker facilitates both treatment and mobility. Its stylish and lightweight design ensures easy transport and storage, with simple armrest adjustment for a personalized fit. Sturdy frame with user weight capacity up to 350 lbs (Large model)

Enhanced mobility with the Journey UpWalker H200 Standard Large. Tailored for diverse needs, it features adjustable-height armrests for personalized support. The lockable brakes provide stability, ensuring a secure rest. Enjoy added comfort with the ergonomic seat, perfect for breaks during walks.

Transition effortlessly from sitting to standing with the innovative sit-to-stand handles, promoting independence. Tackle various terrains with ease using the multi-terrain wheels. The sturdy and foldable frame simplifies storage and transportation for a convenient lifestyle. 

Features and Benefits

☑ Stylish: easy-folding design, lightweight for transporting and storage.
☑ Adjustable: Simple armrest adjustment for the perfect height in seconds.
☑ Quality Design: Cushioned sit-to-stand handles to ease the transition to a standing position.
☑ Accessories Includes: Standard accessories include a drink holder, seat backrest, and personal bag.
☑ Durability: Sturdy frame with user weight capacity of up to 350 lbs (Large model).

Documents

  Journey UpWalker H200 Standard Large Manual

Specification

Large (H200-L) Specifications

Warranty

☑ 1-year warranty for the original purchase.
☑ 6-month warranty for the components and accessories

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that things change. Here's our cancellation policy:

• Within 24 hours: Free cancellation
• After 24 hours: Subject to a 10–25% restocking fee depending on the brand
• Custom orders: Cannot be canceled once processing begins

Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat

🔁 Returns & Refunds

Returns are accepted within 30 days, subject to the following:

Return Requirements:

• Item must be unused, in original packaging, with all accessories and documents
• Subject to 25% restocking fee
• Shipping costs (both ways) are non-refundable and paid by the customer

Return Process:

Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.

🚫 Non-Returnable Items

Some products cannot be returned due to hygiene, customization, or manufacturer policies.

Non-Returnable Categories:

• Adjustable Beds
• Hospital Beds (special order)
• Mattresses (custom/hygiene item)
• Red Light Therapy Devices
• Wheelchair Cushions & Support Surfaces
• Certain Scooters and Wheelchairs

For a full list of non-returnable brands, click here.

🚚 Shipping & Delivery

Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.

📦 Damages Upon Delivery

Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

If you're unavailable during delivery and the item is returned to the sender:

• 25% restocking fee applies
• You’re responsible for both outbound and return shipping costs

To avoid this, contact the freight carrier or our team to reschedule your delivery.

🎁 BOGO Promotions

For Buy One, Get One offers:

• Both items must be returned for a full refund
• If only one is returned, store credit or a replacement will be offered
• Return shipping and restocking fees may still apply

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase
• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.