Comfort Zone Bariatric Alternating Pressure And Low Air Loss by Medacure

The Medacure Comfort Zone Bariatric Alternating Pressure & Low Air Loss Mattress is designed to provide advanced pressure redistribution, moisture control, and comfort for larger patients.

This therapeutic mattress system supports up to 1,000 lbs and is available in multiple widths to accommodate bariatric bed frames. The quiet digital pump allows caregivers to easily adjust pressure settings, while the alternating air cells automatically adapt to patient movement to help reduce the risk of pressure ulcers.

With low air loss technology, the mattress helps maintain a cool, dry surface by managing heat and moisture—improving patient comfort during extended bed rest.

Ideal for home care, hospitals, and long-term care environments, the Comfort Zone Bariatric mattress combines durability, advanced therapy, and dependable support.

Advanced Support for Bariatric Patients

The Medacure Comfort Zone Bariatric Alternating Pressure and Low Air Loss CZ42 offers top-notch support and comfort. It features 20 snap-out air cells for stability, with the top three providing extra comfort. Eight ventilated cells keep the mattress cool and dry. The digital pump allows you to adjust pressure easily, with options for cycle times and additional alerts. Made from durable nylon/TPU, it includes a quilted cover and anti-slip base. The quick inflate/deflate system ensures fast response in emergencies. This mattress is a reliable choice for your comfort and care.

This mattress is specifically tailored to meet the needs of bariatric patients, offering both pressure relief and enhanced support.

Product Overview

Patented CPR Quick Inflate/Deflate System

Quick Inflate/Deflate Pump - included

Pump securely hangs on footboard with 2 large durable brackets

Independent Inflate/Deflate Air Perimeter - Simply disconnect tubes to deflate

Transport cap retains air in cells for up to 24 hours

Snap-in-Snap-out EZ replaceable cells

Features and Benefits

• Alternating Pressure Therapy – 20 alternating pressure cells help redistribute pressure to reduce the risk of pressure injuries. The top 3 cells remain static to enhance head stability and comfort.
• Low Air Loss Technology – 8 ventilated low air loss cells improve airflow and moisture control, keeping the patient cool and dry.
• Durable Cell-on-Cell Design – Prevents bottoming out by maintaining the lower 4-inch section as static support, ensuring safety during power failures.
• Customizable Cycle Time – Adjustable cycle settings (10, 15, 20, or 25 minutes) allow for tailored therapy to meet individual patient needs.
• Premium-Quality Materials – Nylon/TPU air cells provide durability and flexibility, while the fluid-resistant nylon quilted cover with a zipper enhances hygiene and ease of maintenance.
• Secure & Stable Base – Woven base with an anti-slip coating ensures mattress stability on the bed frame, preventing shifting.
• Effective for Severe Pressure Injuries – Designed to support treatment for patients with pressure injuries up to Stage IV, promoting healing and reducing complications.
• True Bariatric Support – Ultra-wide design accommodates larger patients, providing a weight capacity of up to 1,000 lbs for superior comfort and support.
  

Important Notice: Due to health and hygiene regulations, this product is non-returnable.   We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

Why We Like It

• Enhanced Comfort: The pillow function with static top cells and quilted cover ensures maximum comfort for patients.
• Safety Features: The optional built-in air perimeter helps prevent patients at risk from falling out of bed.
• Versatility and Customization: With 10 pressure range levels and adjustable settings based on weight or pressure range, it caters to individual needs.
• Convenience and Maintenance: The 20 easy replaceable snap-out air cells and quick-change HEPA filter make it easy to maintain and ensure hygiene.
• Reliable and Efficient: The patented quick connect hose with transport function and auto firm inflation feature provide reliable performance and easy mobility for the mattress.

Documents

Medacure CZ42 Product Brochure

Medacure CZ42 Product Manual

Specification

Warranty

The Medacure Comfort Zone Bariatric Alternating Pressure and Low Air Loss CZ42 comes with a 2-year warranty covering defects in materials and workmanship.

Warranty Information

This warranty is extended exclusively to the original purchaser of the product, provided the product was purchased new and unused from MedaCure or an authorized dealer. It is not transferable or assignable to any subsequent purchaser or owner. Coverage under this warranty terminates upon any resale or transfer of ownership to another party.

This warranty provides specific legal rights, and you may also have additional rights that vary by state.

Warranty Coverage:
Mattress and Cover: MedaCure warrants that when purchased new and unused, the mattress and cover are free from defects in materials and workmanship for a period of one (1) year from the date of purchase. A copy of the seller's invoice is required for warranty coverage.

Control Unit: Similarly, the control unit is warranted to be free from defects in materials and workmanship for one (1) year from the date of purchase. A copy of the seller's invoice is required for warranty coverage.

If the product is proven to be defective within the warranty period, MedaCure will either repair or replace it at their discretion. This warranty does not cover labor or shipping charges related to the repair or installation of replacement parts. MedaCure's sole obligation and the customer's exclusive remedy is limited to repair or replacement of the defective product.

How to Obtain Warranty Service:
Contact the dealer from whom you purchased your MedaCure product.
If you purchased directly from MedaCure, contact MedaCure customer service.
Provide the following information:
Model number
Date of purchase
Nature of the defect
Serial number (if applicable)
Note: Products should not be returned to MedaCure without prior consent. A return authorization number must be obtained before returning the product. Shipments sent C.O.D. will be refused. Return shipping charges must be prepaid. Defective units or parts must be returned within thirty (30) days of the return authorization date, with the serial number (if applicable) used as identification.

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for eligible products.

Approved returns are subject to:

• A 25% restocking fee

• Non-refundable outbound shipping

• Non-refundable white-glove delivery charges (if applicable)

After 14 days, all sales are considered final.

Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.

To request a return, please email:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility and Lift accessories 

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.