Pro Dynamic: The Bariatric Air Mattress Championing Pressure Ulcer Care by Medacure 

Are you looking for a reliable and efficient mattress solution for both standard and bariatric patients? The Pro Dynamic Bariatric True Low Air Loss Mattress by Medacure supports up to 1,000 lbs and comes in 36", 42", and 48" widths. It provides powerful therapy with over 1,800 LPM of airflow, offering a "floating on air" sensation for optimal patient comfort. The mattress inflates fully in just 45 seconds, ensuring quick and effective support.

Superior Support and Comfort with True Low Air Loss Mattress

This Mattress is easy to use and transport, with a carry strap and buckle locks. The power cord disconnects from the pump for added convenience. Its exhaust hose releases hot air, keeping the surface cool and dry, ideal for wound care and patient comfort. This mattress is a great choice for healthcare facilities needing a reliable and efficient support system.

Features and Benefits

Mattress

• Ultimate Quick Inflate Blower System: Fully inflates in 45 seconds for fast setup and no downtime.
• Powerful Therapy with Over 1,800 LPM of Air Flow: Creates a cool microclimate that dries and heals wounds effectively.
• True Bariatric 1,000 Lb. Weight Capacity: Supports higher weight capacities for enhanced patient care.
• Floating on Air Sensation: Provides optimal comfort and therapeutic support.
• Cell-on-Cell Design: Ensures extra comfort and prevents bottoming out.
• Transport Mode – Retains Air for Over 24 Hours: Prevents bottoming out during power outages or patient transport.
• Carry Strap with Buckle Lock: Allows for easy transport and handling.
• Safety Straps: Securely attaches mattress to bed frame for added safety.
• Anti-Skid Bottom: Prevents mattress movement for enhanced stability.
• Snap-In / Snap-Out Cells: Quick and easy cell replacement for hassle-free maintenance.

Pump

• Powerful 1,800 LPM Digital Pump with LED Indicators: Provides high-performance airflow for effective therapy.
• Dual Control Settings: Adjusts for both standard and bariatric patients up to 1,000 lbs.
• Fowler Function: Increases cell pressure when sitting up for proper support.
• CPR Emergency Deflate Function: One-touch control deflates the mattress in 30 seconds for quick emergency response.
• Comfort Level Pressure Selection: Offers 8 adjustable pressure settings for customized patient comfort.
• Therapy Settings: Allows selection of comfort level by weight or firmness.
• Max Inflate Function: Quickly inflates mattress to maximum firmness for easy patient transfers.
• Panel Lock: Prevents accidental changes to settings for patient safety.
• Heavy-Duty Durable Hooks: Securely attaches pump to any size footboard for stability and convenience.

Important Notice: Due to health and hygiene regulations, this product is non-returnable.   We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

Why We Like It

• Rapid Inflation: Gets patients settled quickly, enhancing efficiency.
• Healing Environment: Powerful airflow supports wound healing and comfort.
• Inclusive Design: Accommodates a wide range of patients, ensuring safety and comfort.
• Consistent Support: Cell-on-cell design offers reliable pressure relief and comfort.
• Convenient Transport: Transport mode ensures safety during patient transfers, reducing risks.

Documents

Medacure Product Information Brochure

Medacure Pro Dynamic Product Manual

Specifications

Warranty

• MedaCure provides a one-year warranty on the mattress, cover, and control unit, covering defects in materials and workmanship.

Warranty Information

This warranty is extended exclusively to the original purchaser of the product, provided the product was purchased new and unused from MedaCure or an authorized dealer. It is not transferable or assignable to any subsequent purchaser or owner. Coverage under this warranty terminates upon any resale or transfer of ownership to another party.

This warranty provides specific legal rights, and you may also have additional rights that vary by state.

Warranty Coverage:
Mattress and Cover: MedaCure warrants that when purchased new and unused, the mattress and cover are free from defects in materials and workmanship for a period of one (1) year from the date of purchase. A copy of the seller's invoice is required for warranty coverage.

Control Unit: Similarly, the control unit is warranted to be free from defects in materials and workmanship for one (1) year from the date of purchase. A copy of the seller's invoice is required for warranty coverage.

If the product is proven to be defective within the warranty period, MedaCure will either repair or replace it at their discretion. This warranty does not cover labor or shipping charges related to the repair or installation of replacement parts. MedaCure's sole obligation and the customer's exclusive remedy is limited to repair or replacement of the defective product.

How to Obtain Warranty Service:
Contact the dealer from whom you purchased your MedaCure product.
If you purchased directly from MedaCure, contact MedaCure customer service.
Provide the following information:
Model number
Date of purchase
Nature of the defect
Serial number (if applicable)
Note: Products should not be returned to MedaCure without prior consent. A return authorization number must be obtained before returning the product. Shipments sent C.O.D. will be refused. Return shipping charges must be prepaid. Defective units or parts must be returned within thirty (30) days of the return authorization date, with the serial number (if applicable) used as identification.

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Eligible products may be returned within 7 days of delivery with prior return authorization.

Approved returns may be subject to:

• A 25% restocking fee
• Non-refundable outbound shipping charges
• Non-refundable white-glove delivery charges (if applicable)
• Return shipping costs paid by the customer

Returned items must be unused, in original packaging, and include all parts, accessories, manuals, and documentation.

Return requests submitted after 7 days of delivery may not be eligible for approval at our discretion.

To request a return authorization, please contact:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility and Lift accessories 

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here 

Non-Returnable Accessories

Accessories are final sale and are not eligible for return or refund unless they arrive damaged, defective, or were shipped in error.

For purposes of this policy, an accessory is any optional add-on, enhancement, replacement component, comfort item, positioning aid, storage item, battery, charger, or similar product designed for use with a primary piece of durable medical equipment.

Examples include, but are not limited to:

• Spare batteries
• Chargers
• Cup holders
• Storage bags
  
• Seat cushions
• Positioning supports
• Travel covers
• Replacement parts
• Other optional add-ons and upgrades

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.