Medacure Pro Dynamic Bariatric True Low Air Loss Mattress-PD36

Pro Dynamic: The Bariatric Air Mattress Championing Pressure Ulcer Care by Medacure 

Are you looking for a reliable and efficient mattress solution for both standard and bariatric patients? The Pro Dynamic Bariatric True Low Air Loss Mattress by Medacure supports up to 1,000 lbs and comes in 36", 42", and 48" widths. It provides powerful therapy with over 1,800 LPM of airflow, offering a "floating on air" sensation for optimal patient comfort. The mattress inflates fully in just 45 seconds, ensuring quick and effective support.

Superior Support and Comfort with True Low Air Loss Mattress

This Mattress is easy to use and transport, with a carry strap and buckle locks. The power cord disconnects from the pump for added convenience. Its exhaust hose releases hot air, keeping the surface cool and dry, ideal for wound care and patient comfort. This mattress is a great choice for healthcare facilities needing a reliable and efficient support system.

Features and Benefits

Mattress

• Ultimate Quick Inflate Blower System: Fully inflates in 45 seconds for fast setup and no downtime.
• Powerful Therapy with Over 1,800 LPM of Air Flow: Creates a cool microclimate that dries and heals wounds effectively.
• True Bariatric 1,000 Lb. Weight Capacity: Supports higher weight capacities for enhanced patient care.
• Floating on Air Sensation: Provides optimal comfort and therapeutic support.
• Cell-on-Cell Design: Ensures extra comfort and prevents bottoming out.
• Transport Mode – Retains Air for Over 24 Hours: Prevents bottoming out during power outages or patient transport.
• Carry Strap with Buckle Lock: Allows for easy transport and handling.
• Safety Straps: Securely attaches mattress to bed frame for added safety.
• Anti-Skid Bottom: Prevents mattress movement for enhanced stability.
• Snap-In / Snap-Out Cells: Quick and easy cell replacement for hassle-free maintenance.

Pump

• Powerful 1,800 LPM Digital Pump with LED Indicators: Provides high-performance airflow for effective therapy.
• Dual Control Settings: Adjusts for both standard and bariatric patients up to 1,000 lbs.
• Fowler Function: Increases cell pressure when sitting up for proper support.
• CPR Emergency Deflate Function: One-touch control deflates the mattress in 30 seconds for quick emergency response.
• Comfort Level Pressure Selection: Offers 8 adjustable pressure settings for customized patient comfort.
• Therapy Settings: Allows selection of comfort level by weight or firmness.
• Max Inflate Function: Quickly inflates mattress to maximum firmness for easy patient transfers.
• Panel Lock: Prevents accidental changes to settings for patient safety.
• Heavy-Duty Durable Hooks: Securely attaches pump to any size footboard for stability and convenience.

Important Notice: Due to health and hygiene regulations, this product is non-returnable.   We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

Why We Like It

• Rapid Inflation: Gets patients settled quickly, enhancing efficiency.
• Healing Environment: Powerful airflow supports wound healing and comfort.
• Inclusive Design: Accommodates a wide range of patients, ensuring safety and comfort.
• Consistent Support: Cell-on-cell design offers reliable pressure relief and comfort.
• Convenient Transport: Transport mode ensures safety during patient transfers, reducing risks.

Documents

Medacure Product Information Brochure

Medacure Pro Dynamic Product Manual

Specifications

Warranty

• MedaCure provides a one-year warranty on the mattress, cover, and control unit, covering defects in materials and workmanship.

Warranty Information

This warranty is extended exclusively to the original purchaser of the product, provided the product was purchased new and unused from MedaCure or an authorized dealer. It is not transferable or assignable to any subsequent purchaser or owner. Coverage under this warranty terminates upon any resale or transfer of ownership to another party.

This warranty provides specific legal rights, and you may also have additional rights that vary by state.

Warranty Coverage:
Mattress and Cover: MedaCure warrants that when purchased new and unused, the mattress and cover are free from defects in materials and workmanship for a period of one (1) year from the date of purchase. A copy of the seller's invoice is required for warranty coverage.

Control Unit: Similarly, the control unit is warranted to be free from defects in materials and workmanship for one (1) year from the date of purchase. A copy of the seller's invoice is required for warranty coverage.

If the product is proven to be defective within the warranty period, MedaCure will either repair or replace it at their discretion. This warranty does not cover labor or shipping charges related to the repair or installation of replacement parts. MedaCure's sole obligation and the customer's exclusive remedy is limited to repair or replacement of the defective product.

How to Obtain Warranty Service:
Contact the dealer from whom you purchased your MedaCure product.
If you purchased directly from MedaCure, contact MedaCure customer service.
Provide the following information:
Model number
Date of purchase
Nature of the defect
Serial number (if applicable)
Note: Products should not be returned to MedaCure without prior consent. A return authorization number must be obtained before returning the product. Shipments sent C.O.D. will be refused. Return shipping charges must be prepaid. Defective units or parts must be returned within thirty (30) days of the return authorization date, with the serial number (if applicable) used as identification.

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that things change. Here's our cancellation policy:

• Within 24 hours: Free cancellation
• After 24 hours: Subject to a 10–25% restocking fee depending on the brand
• Custom orders: Cannot be cancelled once processing begins
  
• If your order has already shipped, it cannot be canceled.

Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat

🔁 Returns & Refunds

Returns are accepted within 30 days, subject to the following:

Return Requirements:

• Item must be unused, in original packaging, with all accessories and documents
• Subject to 25% restocking fee
• Shipping costs (both ways) are non-refundable and paid by the customer
  
  
  

Return Process:

Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.

🚫 Non-Returnable Items

Some products cannot be returned due to hygiene, customization, or manufacturer policies.

Non-Returnable Categories:

• Adjustable Beds
• Hospital Beds (special order)
• Mattresses (custom/hygiene item)
• Red Light Therapy Devices
• Wheelchair Cushions & Support Surfaces
• Certain Scooters and Wheelchairs

For a full list of non-returnable brands, click here.

🚚 Shipping & Delivery

Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.

📦 Damages Upon Delivery

Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.

Damage not reported within 24 hours may not be eligible for a claim.

Defective Items 

If a product arrives damaged or defective, we will offer a free replacement at no cost to you.  The item must be returned before a replacement will be shipped; a pre-paid return label will be provided.

📭 Missed Deliveries

If you're unavailable during delivery and the item is returned to the sender:

• 25% restocking fee applies
• You’re responsible for both outbound and return shipping costs

To avoid this, contact the freight carrier or our team to reschedule your delivery.

🎁 BOGO Promotions

For Buy One, Get One offers:

• Both items must be returned for a full refund
• If only one is returned, store credit or a replacement will be offered
• Return shipping and restocking fees may still apply

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.