Medacure Proex Redistribution Memory Foam Mattress PX7636

Medacure Proex Memory Foam Mattress for Pressure Redistribution & Support

Looking for a comfortable and supportive mattress to help prevent pressure ulcers? The Medacure Proex Redistribution Memory Foam Mattress is designed for long-term care with a 3-tiered high-density European foam construction.

It features a firm base, convoluted top layer, memory foam, and a heel slope to provide optimal pressure redistribution and prevent Stage II pressure ulcers. A hospital-grade, anti-slip cover with elastic straps keeps it securely in place for added safety. Available in multiple sizes from 36″ to 48″ wide and 76″ to 84″ long, including bariatric options supporting up to 550 lbs., this mattress ensures durability, comfort, and patient protection.

Memory Foam Mattress PX7636 – Pressure Relief & Fall Prevention

The Medacure Proex Foam Mattress PX7636 is designed to provide maximum prevention against pressure ulcers while enhancing patient comfort and safety. Engineered with redistribution foam technology, this mattress effectively reduces pressure points, making it an ideal solution for patients requiring Stage II wound therapy.

To further promote fall prevention, it is available with a 2-inch high side perimeter/bolster, which helps minimize the risk of accidental falls while providing added stability during repositioning. Additionally, the viscoelastic memory foam in the heel section gently softens pressure around bony areas, reducing discomfort and improving circulation for better healing and overall patient well-being.

High-Density Convolute Foam Mattress – Superior Comfort & Pressure Relief

The High-Density Convolute Foam Mattress offers exceptional comfort and pressure relief, making it ideal for patients needing extended bed rest. Its three-tiered design features a high-resilient foam base that prevents bottoming out, ensuring long-lasting support. The firm bottom layer gradually softens toward the top, providing a perfect balance of stability and comfort.

Multiple pressure zones evenly distribute weight, helping to reduce pressure points and improve circulation. Designed for comfort and preventive therapy, this mattress supports both patient well-being and long-term care.

Features and Benefits

• High-Density Convoluted Foam – Durable and flexible design provides ultimate comfort and preventive therapy for patients.
• High-Resilient Foam Base – Ensures long-lasting support, prevents bottoming out, and maintains structural integrity over time.
• 3-Tiered Laminate Progressive Design – The firm bottom layer gradually softens toward the top, offering a perfect balance of support and comfort.
• Multiple Pressure Zones – Evenly distributes weight, reducing pressure points and improving blood circulation for better healing.
• Heel Slope Design (Optional) – Maximizes wound prevention by redistributing pressure at the heels, reducing the risk of pressure ulcers.
• Heel Section with Dual Healing Benefits – Viscoelastic memory foam softens bony areas, enhancing comfort and pressure relief in the heel section.
• Premium European High-Density Foam – Made from 100% polyurethane foam with no fillers, ensuring superior durability and comfort.
• Hospital-Grade Cover – Crafted from 70-denier nylon with PVC backing, making it waterproof, easy to maintain, and highly durable.
• Protected Zipper – Provides sanitary benefits, helping to prevent infections and ensure patient safety.
• Flame Retardant & Anti-Flammable – Meets strict safety standards, reducing fire hazards in healthcare settings.
• Anti-Shear Surface – Minimizes friction and skin shear, helping to protect sensitive skin from irritation and injury.

Documents

Medacure PX7636 Proex Memory Foam Mattress Brochure

Specifications

Warranty Information

• The Medacure Proex Redistribution Memory Foam Mattress PX7636 comes with a 7-year limited warranty, while the cover comes with a 1-year limited warranty, ensuring long-term durability and peace of mind.

Important Notice: Due to health and hygiene regulations, this product is non-returnable. We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that things change. Here's our cancellation policy:

• Within 24 hours: Free cancellation
• After 24 hours: Subject to a 10–25% restocking fee depending on the brand
• Custom orders: Cannot be cancelled once processing begins
  
• If your order has already shipped, it cannot be canceled.

Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat

🔁 Returns & Refunds

Returns are accepted within 30 days, subject to the following:

Return Requirements:

• Item must be unused, in original packaging, with all accessories and documents
• Subject to 25% restocking fee
• Shipping costs (both ways) are non-refundable and paid by the customer
  
  
  

Return Process:

Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.

🚫 Non-Returnable Items

Some products cannot be returned due to hygiene, customization, or manufacturer policies.

Non-Returnable Categories:

• Adjustable Beds
• Hospital Beds (special order)
• Mattresses (custom/hygiene item)
• Red Light Therapy Devices
• Wheelchair Cushions & Support Surfaces
• Certain scooter and wheelchair brands are non-returnable due to manufacturer policies. These include brands like Discover Your Mobility, PET Scooters, and EWheels.  – [View full list of non-returnable brands here]

For a full list of non-returnable brands, click here.

🚚 Shipping & Delivery

Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.

📦 Damages Upon Delivery

Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.

Damage not reported within 24 hours may not be eligible for a claim.

Defective Items 

If a product arrives damaged or defective, we will offer a free replacement at no cost to you.  The item must be returned before a replacement will be shipped; a pre-paid return label will be provided.

📭 Missed Deliveries

If you're unavailable during delivery and the item is returned to the sender:

• 25% restocking fee applies
• You’re responsible for both outbound and return shipping costs

To avoid this, contact the freight carrier or our team to reschedule your delivery.

🎁 BOGO Promotions

For Buy One, Get One offers:

• Both items must be returned for a full refund
• If only one is returned, store credit or a replacement will be offered
• Return shipping and restocking fees may still apply

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site

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