Medacure Ultra Low and High Expandable Long Term Care Bed

 Ultra Low and High Expandable Long-Term Care Bed by Medacure

The Medacure Ultra Low Bed is designed for long-term care, featuring a versatile performance and extensive travel range. It has a fixed width of 36 inches and an expandable length of 80 to 88 inches. The bed offers a significantly adjustable travel range from 7 inches to 30 inches, allowing for a low entry height and high elevation. 

It comes with an 8-function hand pendant that controls the HI/LO, head, foot, and auto contour adjustments, providing comprehensive positioning options for optimal comfort and care. The bed frame has a sturdy build with side rails for added safety with a weight capcaity of 500lbs for the fixed with and 550lbs for the expandable width.

Prioritizing Patient Safety in Home Care

Patient safety with  Home Care remains paramount in the design of the Medacure Ultra Full Electric Ultra Low Adjustable Hospital Bed. Equipped with corner mattress retainers and available with optional safety rails, it ensures patients rest securely and comfortably. The ultra-low bed configuration further enhances safety, significantly reducing the risk of falls. This unwavering commitment to patient safety empowers healthcare professionals and caregivers to provide care with utmost confidence.

Durable Design for Long Term Use

Made with strong steel frames and quiet motors, handles daily wear and tear with ease. It's designed to last, offering reliable performance and reducing repair costs. This makes it a smart, cost-effective choice for healthcare providers, improving patient care over the long term

Safety Rails Available Options

Safety rails provide added support and security for users. Available options include Half Side Rails, which offer partial coverage for protection and ease of access, and the QBar Assist Bar, designed for stable hand support. The Pivot Assist Bar allows for adjustable positioning to aid movement, while the Universal QBar Assist Bar provides versatile assistance for various mobility needs.

Essential Features Overview

8 Function Hand Pendant

Bumper bar protects walls from mars and scratches

IV pole sockets at head end

IV pole socket on corners

Quick release bracket locks securely to frame

Mahogany, Amber Cherry, and Maple Head and Foot Boards

Features & Benefits

• Adjustable Height: Ultra-low position of 7" and high position up to 30", providing versatility for patient care and safety.
• Expandable Dimensions: Integrated width expands from 36” to 48” and length from 80” to 88”, accommodating various patient sizes.
• Electric Functions: A 4-function electric bed includes hi/lo, head, foot, and auto contour adjustments for optimal comfort and positioning.
• User-Friendly Controls: 8-function hand pendant with universal symbols for easy operation by patients and caregivers.
• Durable Construction: Reinforced rectangle tube steel frame and Linak actuators ensure longevity and reliability.

Why We Like It

• Safety: Ultra-low position reduces the risk of falls.
• Versatility: Adjustable width and length to accommodate different patient sizes.
• Ease of Use: Intuitive hand pendant makes adjustments simple for patients and caregivers.
• Mobility: Durable casters (4 swivel, 4 locking) for easy bed movement and stability.
• Durability: Reinforced steel frame ensures long-lasting use and stability.

Documents

Medacure Ultra Low Product Manual

Medacure Ultra Low Product Brochure

Medacure Ultra Low Side Rails Manual

Medacure Ultra Low Side Rails Brochure

Specifications

Warranty

15 Years warranty on Frame, 3-year warranty on Electronics and 1-year warranty on Pendant

Product Video

Warranty Information

3-year warranty on Frame.

1-year warranty on all parts and components.

During the warranty period, defective items will be repaired or replaced at Medacure's option at no charge.

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that things change. Here's our cancellation policy:

• Within 24 hours: Free cancellation
• After 24 hours: Subject to a 10–25% restocking fee depending on the brand
• Custom orders: Cannot be cancelled once processing begins
  
• If your order has already shipped, it cannot be canceled.

Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat

🔁 Returns & Refunds

Returns are accepted within 30 days, subject to the following:

Return Requirements:

• Item must be unused, in original packaging, with all accessories and documents
• Subject to 25% restocking fee
• Shipping costs (both ways) are non-refundable and paid by the customer
  
  
  

Return Process:

Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.

🚫 Non-Returnable Items

Some products cannot be returned due to hygiene, customization, or manufacturer policies.

Non-Returnable Categories:

• Adjustable Beds
• Hospital Beds (special order)
• Mattresses (custom/hygiene item)
• Red Light Therapy Devices
• Wheelchair Cushions & Support Surfaces
• Certain scooter and wheelchair brands are non-returnable due to manufacturer policies. These include brands like Discover Your Mobility, PET Scooters, and EWheels.  – [View full list of non-returnable brands here]

For a full list of non-returnable brands, click here.

🚚 Shipping & Delivery

Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.

📦 Damages Upon Delivery

Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.

Damage not reported within 24 hours may not be eligible for a claim.

Defective Items 

If a product arrives damaged or defective, we will offer a free replacement at no cost to you.  The item must be returned before a replacement will be shipped; a pre-paid return label will be provided.

📭 Missed Deliveries

If you're unavailable during delivery and the item is returned to the sender:

• 25% restocking fee applies
• You’re responsible for both outbound and return shipping costs

To avoid this, contact the freight carrier or our team to reschedule your delivery.

🎁 BOGO Promotions

For Buy One, Get One offers:

• Both items must be returned for a full refund
• If only one is returned, store credit or a replacement will be offered
• Return shipping and restocking fees may still apply

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site

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