Metro Mobility S500 Heavy Duty Mobility Scooter

S500 Heavy Duty Mobility Scooter by Metro Mobility

Remember the days when getting out and about was effortless? Experience that joy again with the S500 Heavy Duty Mobility Scooter by Metro Mobility. With its plush seat, headrest, and sliding swivel mechanism, this scooter ensures your comfort on long outings. The flip-up armrests and a robust weight capacity of 350 lbs provide secure and comfortable support. Plus, its impressive 28-mile range per charge gives you the freedom to visit friends, attend local events, or explore your community with complete confidence.

LED Control Panel Display

The LED control panel display of the Metro Mobility S500 Heavy Duty Mobility Scooter features a real-time LCD, providing driving status at a glance. The panel includes buttons for the left and right indicator lights, headlight, horn, and warning signal light, all easily accessible. The display shows essential information such as speed, temperature, and mileage, ensuring the rider can monitor the scooter's performance efficiently.

Double Basket with Large Rear Basket

The Metro Mobility S500 4 Wheel Mobility Scooter features an impressively large rear basket, perfect for shopping and transporting items with ease. This spacious basket makes your errands more convenient, allowing you to carry groceries, personal belongings, and more without hassle. With its robust design and ample capacity, the rear basket ensures that your mobility scooter meets all your daily needs while enhancing your independence and convenience.

Superior Lighting and Safety Features

The Metro Mobility S500 Heavy Duty Mobility Scooter stands out with its superior lighting and safety features. It includes a headlight for clear visibility during night rides and a rear brake light to alert others when you are slowing down or stopping. Additionally, it has left and right turn signal lights to indicate your intentions, making it safer to navigate intersections and turns. These features ensure better visibility and communication with other road users, providing a safer and more confident riding experience.

Metro Mobility S500 Scooter Features:

• Plush Seat with Headrest and Sliding Swivel Mechanism: Ensures maximum comfort on long outings and makes it easy to get on and off the scooter.
• Impressive 28-Mile Range Per Charge: Allows for extended travel without frequent recharging, giving you the freedom to visit friends, attend events, and explore your community confidently.
• Advanced Electromagnetic Brake System: Provides responsive stopping power, ensuring your safety during rides.
• Large Rear Basket: Perfect for shopping and transporting items, making your errands more convenient and enhancing your independence.
• LED Suspension Lights: Enhances visibility, ensuring you are safe and seen during evening rides.

Why We Like It!

• Convenient Storage Solutions: The large rear basket and additional storage features make running errands effortless.
• Comfort and Accessibility: The plush seat with headrest and flip-up armrests ensures a comfortable and accessible experience.
• Extended Range: With an impressive 28-mile range per charge, you can enjoy extended outings without worrying about recharging.
• Safety First: Advanced safety features like the electromagnetic brake system and LED suspension lights provide peace of mind.
• User-Friendly Design: The simple control panel and thoughtful features like cup holders and a USB charging port enhance the overall user experience.

Metro Mobility S500 Documents:

S500 Heavy Duty Mobility Scooter Manual

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that things change. Here's our cancellation policy:

• Within 24 hours: Free cancellation
• After 24 hours: Subject to a 10–25% restocking fee depending on the brand
• Custom orders: Cannot be canceled once processing begins

Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat

🔁 Returns & Refunds

Returns are accepted within 30 days, subject to the following:

Return Requirements:

• Item must be unused, in original packaging, with all accessories and documents
• Subject to 25% restocking fee
• Shipping costs (both ways) are non-refundable and paid by the customer

Return Process:

Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.

🚫 Non-Returnable Items

Some products cannot be returned due to hygiene, customization, or manufacturer policies.

Non-Returnable Categories:

• Adjustable Beds
• Hospital Beds (special order)
• Mattresses (custom/hygiene item)
• Red Light Therapy Devices
• Wheelchair Cushions & Support Surfaces
• Certain Scooters and Wheelchairs

For a full list of non-returnable brands, click here.

🚚 Shipping & Delivery

Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.

📦 Damages Upon Delivery

Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

If you're unavailable during delivery and the item is returned to the sender:

• 25% restocking fee applies
• You’re responsible for both outbound and return shipping costs

To avoid this, contact the freight carrier or our team to reschedule your delivery.

🎁 BOGO Promotions

For Buy One, Get One offers:

• Both items must be returned for a full refund
• If only one is returned, store credit or a replacement will be offered
• Return shipping and restocking fees may still apply

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase
• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.