Ships in 3 to 5 Business Days
Ships in 3 to 5 Business Days
Are you looking for a reliable, comfortable, and feature-rich mobility scooter? The Metro Mobility S800 Heavy-Duty Mobility Scooter is designed for you. With its powerful 1000W motor, durable 13-inch pneumatic tires, and front and rear suspension, it offers a smooth and comfortable ride. Convenient features like a front board with cup holders and a USB charging port make your journeys more enjoyable. Plus, with LED turn signals, a top speed of 9.3 mph, and a driving range of up to 25 miles per charge, the S800 gives you the freedom to explore further. Supporting up to 400 lbs, this scooter is perfect for daily errands and longer adventures.

Imagine cruising the open road or navigating busy city streets with elegance and stability. That's exactly what the Metro Mobility S800 delivers. Its 13-inch front and rear pneumatic tires, mounted on stylish aluminum alloy wheels, ensure a smooth ride on any surface. Combined with front and rear suspension, the S800 guarantees comfort and style. It's not just about getting from A to B; it's about making every journey as enjoyable as the destination.
This scooter is crafted for effortless disassembly into multiple pieces, with the heaviest part weighing just 60 lbs (the scooter base). It fits snugly in your car trunk, simplifying transportation. Featuring four pneumatic tires, this robust scooter effortlessly tackles obstacles. Air springs in the tiller, along with flip-up and adjustable armrests and backrests, offer users flexibility and comfort. Enjoy tool-free assembly and disassembly for added convenience.

| Specification | Details |
|---|---|
| Dimensions | 58.23 x 28.74 x 51.96 inches |
| Weight Capacity | 400 LBS |
| Max Forward Speed | 9.32 MPH |
| Max Driving Gradient | 12° |
| Max Driving Range | 25 MILES |
| Turning Radius | 87" |
| Suspensions | Rear |
| Driving System | Rear Wheel with Gear Box |
| Brake System | Electromagnetic Brake |
| Batteries | 12V/52AH x 2pcs |
| Charging Time | 10 H |
| Motor | 24V/800W |
One-Year Limited Warranty:
Half-Year Limited Warranty:
Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.
Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.
If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.
If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.
Returns are accepted within 7 days of delivery for eligible products.
Approved returns are subject to:
A 25% restocking fee
Non-refundable outbound shipping
Non-refundable white-glove delivery charges (if applicable)
After 7 days, and up to 14 days from delivery, eligible products may be exchanged only.
After 14 days, all sales are considered final.
Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.
To request a return, please email:
support@firstclassmobility.com
Some products may require advance reservation to secure manufacturer inventory.
Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.
Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.
Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.
Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:
Beds and mattresses
Batteries and chargers
All lifts (residential, vehicle, and patient lifts)
Lift chairs, geri chairs, and patient room chairs
Wheelchair cushions, support surfaces, and slings
Mobility accessories
Red light therapy devices
All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.
If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.
All products are covered by the manufacturer’s warranty, which varies by brand and product.
We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.
After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.
If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.
In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.
By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.
Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.
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