FUSION 2K Powered System with Hybrid Select (Fusion) Pump by MOXI
If you or a loved one is at risk for pressure ulcers, dealing with skin breakdown, or in need of enhanced comfort and support during prolonged bed rest, the MOXI Fusion 2K Mattress Replacement System is designed to provide relief and promote healing. This powered low air loss mattress combines Select Air Therapy with intuitive design, ensuring effective pressure redistribution and microclimate control for a healthier, more comfortable sleep environment. Mattress sizes available are 80" (or 84")length by 36"width and 6" or 8" depth, and mattress can carry up to 300lbs.
Why Choose the Fusion 2K Mattress System?
Comprehensive Pressure Management
The Fusion 2K’s Select Air Therapy is specifically engineered to immerse and envelop the user, redistributing pressure evenly across the surface. This reduces the risk of pressure sores, promotes healing, and ensures superior comfort for users requiring extended bed use.
True Low Air Loss Technology
Moisture management is crucial for wound healing and comfort. The mattress features true low air loss technology, allowing air to escape directly from the mattress top, which controls heat and moisture around the body. This helps maintain a cool and dry sleeping surface, essential for wound care and comfort.
Enhanced Comfort and Easy Transfers
The system’s firm perimeter support not only aids in easier and safer transfers but also enhances the overall stability of the mattress. Whether it’s repositioning for comfort or assisting with mobility, the design prioritizes both support and convenience.
User-Friendly Operation and Rapid Setup
A straightforward control unit makes setup and adjustments simple, with rapid inflation so you can use the mattress quickly. The iSense Processing Pump operates quietly, minimizing disturbances and ensuring a peaceful environment for recovery.
The MOXI FUSION 2K Powered System with Hybrid Select (Fusion) Pump supports up to 300 lbs. and is available in sizes 80" or 84" long, 36" wide, and 6" thick. Its quilted cover is water-resistant, vapor-permeable, flame-resistant, and biocompatible, ensuring comfort and durability for users. Advanced microprocessors continually monitor your immersion, providing optimal support and comfort throughout your use.
Features and Benefits
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Wound Healing & Pressure Relief: Designed to prevent and heal skin breakdown, supporting those with bedsores or at risk of pressure ulcers.
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8” Air Cells & Select Air Therapy: 8-inch air cells immerse and envelope the user for even pressure distribution, providing gentle support and promoting healing.
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Quiet, Efficient Motor: The quiet motor and processing pump provide consistent support without disruptive noise.
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Waterproof, Breathable, and Antimicrobial Cover: The stretch cover is fluid-resistant, vapor-permeable, and flame-resistant, ensuring cleanliness, durability, and comfort.
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Weight Capacity: Supports users up to 300 lbs (136 kg).
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Two Size Options: Available in 80” or 84” lengths, both 36” wide and 6” thick, to accommodate different bed sizes and user needs.
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Pain Management: Assists with pain relief by providing continuous comfort adjustments through pulsation and alternating pressure cycle settings.
Documents
MOXI FUSION 2K Product Brochure
Specifications
| Feature |
Specification |
| Weight Limit |
300 lbs. (136 kg) |
| Mattress Size |
80" (or 84") x 36" x 6" |
| Cover |
Water resistant, vapor-permeable, flame resistant, biocompatible, and quilted |
| Medicare Code |
E0277 Group 2 Support Surface |
Warranty Information
- One Year Limited Warranty on the control unit and soft items.
Important Notice: Due to health and hygiene regulations, this product is non-returnable if opened or used. We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
- In stock? We ship it.
- Out of stock/backorder? We’ll contact you with options:
- Estimated restock date
- Alternative product
- Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that things change. Here's our cancellation policy:
- Within 24 hours: Free cancellation
- After 24 hours: Subject to a 10–25% restocking fee depending on the brand
- Custom orders: Cannot be cancelled once processing begins
- If your order has already shipped, it cannot be canceled.
Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat
🔁 Returns & Refunds
Returns are accepted within 30 days, subject to the following:
Return Requirements:
- Item must be unused, in original packaging, with all accessories and documents
- Subject to 25% restocking fee
- Shipping costs (both ways) are non-refundable and paid by the customer
Return Process:
Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.
🚫 Non-Returnable Items
Some products cannot be returned due to hygiene, customization, or manufacturer policies.
Non-Returnable Categories:
- Adjustable Beds
- Hospital Beds (special order)
- Mattresses (custom/hygiene item)
- Red Light Therapy Devices
- Wheelchair Cushions & Support Surfaces
- Certain scooter and wheelchair brands are non-returnable due to manufacturer policies. These include brands like Discover Your Mobility, PET Scooters, and EWheels. – [View full list of non-returnable brands here]
For a full list of non-returnable brands, click here.
🚚 Shipping & Delivery
Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.
📦 Damages Upon Delivery
Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.
Damage not reported within 24 hours may not be eligible for a claim.
Defective Items
If a product arrives damaged or defective, we will offer a free replacement at no cost to you. The item must be returned before a replacement will be shipped; a pre-paid return label will be provided.
📭 Missed Deliveries
If you're unavailable during delivery and the item is returned to the sender:
- 25% restocking fee applies
- You’re responsible for both outbound and return shipping costs
To avoid this, contact the freight carrier or our team to reschedule your delivery.
🎁 BOGO Promotions
For Buy One, Get One offers:
- Both items must be returned for a full refund
- If only one is returned, store credit or a replacement will be offered
- Return shipping and restocking fees may still apply
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
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Proof of purchase
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Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
- Inspect your package upon delivery and report any damage within 24 hours
- You are responsible for return/exchange shipping costs
- Returns must be unopened and unused
- Orders that have shipped are not eligible for a full refund
- Refunds will be adjusted for shipping, handling, and a 25% restocking fee
📬 Contact Us
Need assistance? Reach out anytime:
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