Select Air MAX Low Air Loss Mattress Replacement System by MOXI
The MOXI Select Air MAX+ Low Air Loss Mattress Replacement System offers you top-notch comfort with its advanced low air loss technology. Lightweight and portable, it features a System Lock, Auto Comfort setting, and Pulse Mode, providing three levels of alternating pressure relief. The mattress includes separate sections for your head, seat, and foot, along with side air bolsters to prevent entrapment. You can adjust it to a firm mode for easier nursing care or an upright mode for additional support. With dimensions of 80"L x 36"W x 8"H and a 500-pound weight limit, the MAX+ ensures both durability and comfort for you.
Features and Benefits
-
Rapid Inflation: Quickly inflates the mattress for easy setup.
-
Quiet Operation: The motor runs quietly, ensuring minimal disturbance.
-
SelectAir System: Circulates air through individual cells and allows it to escape from the mattress.
-
Wicking Action: Moisture is drawn away from the patient through tiny holes and a vapor-permeable cover.
-
Pulsation (Alternating Pressure): Three-cycle settings readjust the system to maintain patient comfort.
-
System Lock: Prevents accidental adjustments and resets the system after a power failure.
-
Auto Comfort: Automatically sets the optimal pressure based on the patient’s weight distribution during setup.
Documents
MOXI Select Air MAX Product Manual
MOXI Select Air MAX Product Brochure
Specifications
| Feature |
Specification |
| Weight Limit |
500 lbs. (227 kg) |
| Mattress Size |
Fits most standard bed frames. Custom sizes available. Inquire for details. |
| Cover |
Water-resistant, vapor-permeable, flame-resistant, and biocompatible |
| Dimensions |
(84"L X 36" W X 8" H) |
Warranty Information
- 1-Year Limited Warranty on control unit and soft Items.
Important Notice: Due to health and hygiene regulations, this product is non-returnable if opened or used. We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
- In stock? We ship it.
- Out of stock/backorder? We’ll contact you with options:
- Estimated restock date
- Alternative product
- Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that things change. Here's our cancellation policy:
- Within 24 hours: Free cancellation
- After 24 hours: Subject to a 10–25% restocking fee depending on the brand
- Custom orders: Cannot be cancelled once processing begins
- If your order has already shipped, it cannot be canceled.
Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat
🔁 Returns & Refunds
Returns are accepted within 30 days, subject to the following:
Return Requirements:
- Item must be unused, in original packaging, with all accessories and documents
- Subject to 25% restocking fee
- Shipping costs (both ways) are non-refundable and paid by the customer
Return Process:
Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.
🚫 Non-Returnable Items
Some products cannot be returned due to hygiene, customization, or manufacturer policies.
Non-Returnable Categories:
- Adjustable Beds
- Hospital Beds (special order)
- Mattresses (custom/hygiene item)
- Red Light Therapy Devices
- Wheelchair Cushions & Support Surfaces
- Certain scooter and wheelchair brands are non-returnable due to manufacturer policies. These include brands like Discover Your Mobility, PET Scooters, and EWheels. – [View full list of non-returnable brands here]
For a full list of non-returnable brands, click here.
🚚 Shipping & Delivery
Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.
📦 Damages Upon Delivery
Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.
Damage not reported within 24 hours may not be eligible for a claim.
Defective Items
If a product arrives damaged or defective, we will offer a free replacement at no cost to you. The item must be returned before a replacement will be shipped; a pre-paid return label will be provided.
📭 Missed Deliveries
If you're unavailable during delivery and the item is returned to the sender:
- 25% restocking fee applies
- You’re responsible for both outbound and return shipping costs
To avoid this, contact the freight carrier or our team to reschedule your delivery.
🎁 BOGO Promotions
For Buy One, Get One offers:
- Both items must be returned for a full refund
- If only one is returned, store credit or a replacement will be offered
- Return shipping and restocking fees may still apply
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
-
Proof of purchase
-
Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
- Inspect your package upon delivery and report any damage within 24 hours
- You are responsible for return/exchange shipping costs
- Returns must be unopened and unused
- Orders that have shipped are not eligible for a full refund
- Refunds will be adjusted for shipping, handling, and a 25% restocking fee
📬 Contact Us
Need assistance? Reach out anytime:
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
