ComfyGO MS-3000 Foldable Mobility Scooter

Range and Comfort

Concerned about your scooter keeping up with you? With the Comfy Go MS 3000 Plus, those concerns vanish. Whether you opt for the 15.6AH battery offering up to 25 miles of range or the 10AH for 16 miles, your needs are met with unmatched efficiency. Adjustable seating ensures that your ride isn’t just about getting from A to B—it’s about enjoying every moment in between.

Foldable Design

The ComfyGO MS-3000 Foldable Mobility Scooter – is the perfect blend of convenience and mobility. Unfold and fold with ease, making it a breeze to take wherever you go. With its lightweight and compact design, the MS-3000 ensures comfort and convenience in your daily travels. Embrace freedom and simplicity with this foldable mobility solution.

Move with Confidence

ComfyGO MS-3000 Foldable Mobility Scooter Essential Features:

Robust Dual Motors & All-Terrain Performance

Powered by two robust 250W hub DC motors, the MS3000 offers an unparalleled 500W of total power, delivering both performance and efficiency. Easily tackle 12-degree inclines and navigate your city with confidence, knowing your scooter has the strength and durability to support your journey. 

Effortless Folding Design

The MS3000 boasts an effortless folding mechanism, perfect for quick and easy storage in the trunk of your car or compact spaces at home or the office. Its user-friendly design ensures a seamless experience for any rider, making it an ideal choice for urban navigation, daily commutes, and spontaneous weekend getaways. 

Impressive Speed & Range

Experience swift and efficient rides with the MS3000's impressive speed capabilities. Reach up to 12 mph and enjoy a range of up to 25 miles with a 15.6AH battery, or opt for a 16-mile range with the 10AH battery option. 

Warranty

• By our warranty agreement, all new products come with a limited warranty. Batteries are covered by a six-month warranty, while spare parts have a one-year warranty.

ComfyGO MS 3000 FAQ

1. What makes the ComfyGO MS 3000 a great choice for mobility?
   The scooter features a folding design, making it easy to transport and store, enhancing your mobility wherever you go.
2. Is the scooter lightweight?
   Yes, it weighs only 56 lbs, which makes it easy to carry and handle for most users.
3. What is the weight capacity?
   The MS 3000 can support up to 300 lbs, accommodating a variety of users comfortably.
4. How far can I travel on a single charge?
   You can travel up to 12 miles on a full charge, perfect for daily activities or outings.
5. How long does it take to fully charge?
   The scooter takes approximately 6-8 hours to charge fully, ensuring you're ready for the next day.
6. Can I use it indoors and outdoors?
   Yes, it’s designed to handle both indoor navigation and outdoor surfaces, making it versatile for various environments.
7. Is it easy to fold and unfold?
   Absolutely! The automatic folding feature makes it incredibly convenient to use and store.

Product Video

Warranty Information
By our warranty agreement, all new products come with a limited warranty. Batteries are covered by a six-month warranty, while spare parts have a one-year warranty. However, the limited warranty does not cover labor costs or device malfunctions caused by the owner's misuse or negligence. It also excludes non-durable components and parts subject to normal wear and tear that may need replacement over time, such as rubber materials, accessories, wheels, brakes, and plastic parts. All warranty claims require proof of purchase and the serial number.
Please note that the warranty does not cover the following conditions:
Functional problems: Issues related to normal use and aging, such as surface coating, plating, or natural fading of resins.
Replacement of consumable materials: Items like tires, fuses, plastic parts, glass parts, lubricants, etc., due to wear and tear.
Service fees: Any fees for inspection, adjustment, oil changes, or cleaning services.
Dealer-performed maintenance: Fees for service and maintenance performed by dealers as specified by our factory.
Unauthorized maintenance: Costs for maintenance at unauthorized service centers.
Failure to check issues: If you fail to regularly check and address issues outlined in section 7 of the user manual.
Improper maintenance: If incorrect or improper maintenance is performed.
Unauthorized repairs: Maintenance or repairs conducted by unauthorized personnel.
Improper use: Operating the product outside of the recommended guidelines in the manual, including overloading the scooter.
Modifications: Any unauthorized modifications made to the wheelchair.
External factors: Damage caused by external elements such as soot, chemicals, bird droppings, acid rain, flying debris, metal powder, etc.
Natural disasters: Damage resulting from events such as typhoons, floods, fires, earthquakes, or other natural disasters

Return and Refund Policy

Cancellations & Refunds: At First Class Mobility we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). 

If you have questions, please send an email to support@firstclassmobility.com or call us at 307-243-4414

Cancellations (Before Order Ships)

If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at  307-243-4414, or the chat in the bottom right, or email support@firstclassmobility.com at any time. 

Cancellations of Custom Orders

Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. Custom order brands include:

Dundalk Lesiurecraft. No returns accepted/.The Order Cancellation and Change Policy includes: Cancellations without penalty up to 14 days from order entry; a $75 fee applies thereafter and orders can't be cancelled within 7 days of the ship date.

Post-shipping address changes incur a $250 fee. For Canadian Timber Collection, dealers have 24 hours for a $75 change fee.

These units are custom-made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

Refunds and Returns.

All our products are sourced directly from our manufacturers and partner brands. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.

Due to significantly increasing LTL/freight shipping costs, any outright returns will incur a 25% restocking fee plus the cost of in/out shipping, and a 2.9% transaction fee. If you are replacing the product with another item, we may be able to help cover some of the associated costs, depending on the product.

Please note, certain products listed below are non-returnable and non-refundable. Under specific circumstances, we can consult with the manufacturers to see if a return is feasible. If the manufacturer agrees to a return, a restocking fee, both-way shipping costs, and a 2.9% transaction fee will apply regardless. This comprehensive policy ensures that we can continue providing high-quality service while managing the increased logistics costs effectively.

First Class Mobility offers a 30-day return policy for unused items in their original packaging. As authorized partners with various brands, please note that some brands have their own return policies.

EWheels allows returns within 14 days, provided the item is unopened, unused, and in its original packaging.

Products manufactured by these Vendors are Non-Returnable:

• AFIKIM
• Assured Comfort
• Charme Tech
• Dawn House
• Green Transporter
• Immersus
• Medacure Inc
• Pushpak Motors
• Prius Healthcare
• ROHO
• Scoota Trailer
• SleepSafe Beds
• Journey - The Perfect Sleepchair (custom made to order)

 
Product Categories that are Non-Returnable:

• Adjustable Beds
• Hospital Beds - (cannot be returned - special order item)
• Mattresses such as Low Air Loss and Alternating Pressure types - (non-refundable, custom-ordered products)
• Wheelchair Cushions
• Specificied Scooters and Wheelchair brands

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages. All orders are dispatched within 1-3 business days and delivered within 4-8 business days.  

Order delays have proven to be unavoidable and outside of the control of First Class Mobility.. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Please Read the Following

When you are making a purchase from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:

• I understand I am to inspect the package upon delivery, and notate and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
• I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
• I understand that products need to be returned unopened and unused.  An additional restocking fee may occur.
• I understand that if my order has left the warehouse, I am unable to receive a full refund. 
• I understand that if I return my order once it has shipped, I will be responsible for paying any return shipping fees and restocking fees, which vary by product, but are usually around 25%.+ 3% transaction fee. 

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery.  If your item(s) arrive damaged please send photos of the damage, box, and SKU, along with a brief description of the damage to [email] and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours. 

Warranty

Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.

Returns

The First Class Mobility default is that customers will be responsible for all return shipping charges or re-consignment fees caused by customer error, unless otherwise stated on the product page. 

All of our products have guaranteed warranty policies - meaning that you will 100% get a fully functional, operating product that you paid for without any extra expenses incurred on your end - please see individual product pages for details. 

Missed Delivery and Return Policy

In the event that a scheduled delivery appointment is missed due to the freight company's inability to make the delivery, and the goods are returned to the sender, the customer will be responsible for the following:

• A 25% restocking fee of the product's total purchase price.
• Outbound and return shipping costs associated with the delivery attempt.

We advise all customers to ensure availability during the scheduled delivery window to avoid these additional charges. If there are any issues with the appointment, please contact the freight company or our customer service team to reschedule as soon as possible

BOGO Promotions

In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.

All customers agree that they have read, understand, and agree to the terms and conditions above. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].

Chargebacks

Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.

Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together.  Thank you for shopping with us!

Contact support@firstclassmobility.com with any questions,

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.