Optima Foam Mattress – Reversible, 100% Medical-Grade, Non-allergenic, Eco-Friendly Foam Core

The Permobil Optima Multi-Zone Foam Mattress is designed for caregivers who want comfort, safety, and durability without overspending. It features a reversible foam core made from 100% medical-grade, environmentally friendly, non-allergenic foam, wrapped in a waterproof nylon cover for easy cleaning and protection.

Ideal for both home care and healthcare facilities, Its available in different width size from 36" to 48" and it supports users weighing up to 500 lb.

Why Choose the Symmetry Mattress?

Targeted Pressure Relief with Multi-Zone Foam Support

The Permobil Optima Foam Mattress uses different foam densities to support key areas of the body. Softer foam at the shoulders and heels helps reduce pressure and improve circulation, while firmer foam in the middle provides strong support where it's needed most. This design helps keep users comfortable and reduces the risk of skin problems during long-term use.

Reversible Mattress Design for Extended Durability and Comfort

The mattress is fully reversible, which means it can be flipped and rotated to help it last longer. This not only keeps the mattress feeling comfortable over time but also protects the foam from wearing down too quickly making it a smart, budget-friendly option for both home and facility use.

Waterproof Nylon Cover for Easy Cleaning and Skin Protection

Covered in a fluid-resistant nylon material, the Optima mattress is easy to wipe clean and protects well against spills or incontinence. The soft, stretchable surface is gentle on the skin and reduces friction, while the built-in handles make it easier for caregivers to move or reposition the mattress as needed.

Optima Mattress Model Comparison

Features and Benefits

• Co-developed by Permobil and 5 Minds Mobility, leaders in support surface innovation for long-term care.

• Multi-zone foam construction for targeted pressure relief

• Softer foam at shoulders and heels for comfort and circulation

• High-density foam in center for firm support and durability

• Reversible design to extend mattress lifespan

• Supports weight capacities between 350 lb and 500 lb

• Available widths: 36", 39", 42", and 48"

• 80" standard length accommodates most long-term care beds

• 100% medical-grade, non-allergenic, eco-friendly foam core

• Multi-stretch, waterproof nylon cover resists fluids and incontinence

• Soft, low-friction surface helps reduce skin shear

Documents

Permobil Optima Multi-Zone Foam Mattress Brochure

Specification

Warranty Information

• The Permobil Optima Multi-Zone Foam Mattress comes with 2 year warranty.

Warranty Information


The Permobil Optima Multi-Zone Foam Mattress comes with 2 year warranty.

Order Processing 

Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.

Stock availability is confirmed after purchase:

• In stock: Your order will be prepared and shipped.

• Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.

After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.

Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.

Condition of Returns

Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.

How to Request

All return, refund, or exchange requests must be submitted in writing to
📧 support@firstclassmobility.com

Pre-Orders & Backorders

Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.

Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.

Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.

If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.

Final Sale Items

The following categories are non-returnable and non-refundable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility accessories

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries & Refused Shipments

Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand.
We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.

After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.

Chargebacks & Disputes

If you experience any issues with your order, please contact us first so we can assist.

By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.

Agreement & Disclaimer

By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.

All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.