Phoenix Portable Power Wheelchair by Discover Your Mobility
The Phoenix Portable Power Wheelchair by Discover Your Mobility is a lightweight solution for those needing mobility assistance. Weighing just 44 lbs without the battery and supporting up to 265 lbs, it's easy to transport and maneuver. With a driving range of up to 22 miles and a top speed of 3.75 mph, you can confidently navigate various environments.
Phoenix is equipped with two 180-watt motors, delivering a combined total of 360 watts. This provides ample torque and power, making it capable of handling ramps, hills, and inclines with ease. The 19-inch width between the arms offers a good fit, helping you regain your independence and move easily.
Phoenix Compact and Convenient Folding Design
The Phoenix conveniently folds down to the size of a medium suitcase, making it quick and easy to store in the trunk of almost any car. This compact design allows for greater freedom and flexibility, enabling you to go wherever you want and do more things your way.
Phoenix Power Wheelchair Powerful and Convenient Battery System
The Phoenix is equipped with two 24v 140-watt auto-connect lithium-ion battery packs. You only need to use one battery pack at a time, with the second serving as a backup for those moments when you forget to charge. If you prefer, you can use both batteries simultaneously, effectively doubling your travel range before needing to recharge. The new auto-connect feature eliminates cumbersome plugs; you simply slide in the battery for quick and easy setup.
Travel-Ready Feature Phoenix Portable Power Wheelchair
The Phoenix is incredibly lightweight and easy to handle, making it ideal for air travel, trains, buses, and cruise ships. It's FAA-approved for airline travel and comes with two airline-compliant, non-spillable lithium-ion batteries (one included for free). This allows you to take your Phoenix on airplanes, cruise ships, public transportation, and even in taxis or rideshares like Uber and Lyft. You can travel confidently knowing your mobility aid is designed for long-distance journeys.
Phoenix Power Wheelchair User-Friendly Joystick for Easy Control
The Phoenix Portable Power Wheelchair comes with a simple touch joystick controller, making it easy to navigate. The joystick can be quickly switched from the right armrest to the left, or vice versa, in just minutes. This flexible design accommodates both right-handed and left-handed users.
Phoenix Optional Features
Optional Samson Case
Protect your Phoenix with the Samson Case, a durable hard-shell designed to safeguard during travel. Ideal for airports, cruise ships, and more, it ensures maximum protection for your Phoenix.
Optional Removable Leg Rest
Enjoy your Power Wheelchair with removable elevating swing-away leg rests. Easily remove them for convenience, while elevating legs for personalized support during your Phoenix experience.
Optional Vulcan Lift
The Vulcan Lift is a lightweight, easy-to-use solution for lifting your Phoenix scooter or wheelchair. Weighing just 22 lbs, it can lift up to 110 lbs, making transportation effortless and efficient.
Anti-Tip Wheels
Anti-tip wheels provide added stability and safety, preventing the wheelchair from tipping over while navigating uneven surfaces or making sharp turns.
Free Wheel Option
The Free Wheel option allows for easy manual movement of the wheelchair, offering enhanced mobility when not in use or for simple navigation in tight spaces.
19.75" Floor To Seat Height
The 19.75" floor-to-seat height is generally suitable for people between 5'4" and 5'10". It’s based on average body proportions but can vary depending on leg length and personal preferences.
Features and Benefits
- A Lightweight Wheelchair: Weighs only 44 pounds without the battery, making it easy to lift, transport, and store.
- Compact Foldability: Folds into a small size, allowing for hassle-free storage in tight spaces like car trunks or closets.
- Long Travel Range: Provides a range of up to 22 miles, so you can move freely without frequent charging.
- Brushless DC Motors: Offers powerful and efficient performance, even on hills or tough terrain.
- Auto-Connect Battery System: Quick and easy battery changes with no complicated plugs, enhancing convenience.
- Dual Battery Setup: Use one battery with the second as a backup, or both for extended travel range.
- Airline and Cruise Approved: FAA-approved, making it easy to bring along on flights, cruises, and public transportation.
- Travel-Ready: Perfect for long trips by air, train, or rideshare, ensuring you stay mobile on all your adventures.
- User-Friendly Operation: Designed for ease of use, offering quick setup and intuitive controls for enhanced independence.
Documents
Phoenix Portable Power Wheelchair User Manual
Phoenix Specifications
| Details |
| Weight Capacity |
265 lbs |
| Frame Weight (Without Battery) |
44 lbs |
| Total Weight (With Two Battery) |
52 lbs |
| Top Speed |
3.75 mph |
| Range |
22 miles |
| Turning Radius |
32" |
| Max Climb |
up to 14° | Obstacle Height: 1.57" |
| Dimensions |
| Seat Width |
19" |
| Seat Depth |
17" |
| Seat Height |
18" |
| Floor to Seat Height |
19.75" |
| Overall Width (Unfolded) |
24.5" |
| Overall Length (Unfolded) |
37" |
| Overall Height (Unfolded) |
37" |
| Folded Length |
25" |
| Folded Height |
29" |
| Folded Thickness |
12.5" |
| Width Between Armrests |
19" |
| Max Footplate Extension |
N/A |
| Motor & Battery |
| Motor |
180W x2, Brushless DC |
| Battery |
24V Lithium, 150 Wh x2 (Airline Approved) |
| Battery Weight |
N/A |
| Frame & Armrest |
| Frame Material |
N/A |
| Foldable Arm Rest |
N/A |
| Wheels & Suspension |
| Front Tires |
7" x 1.77", PU Solid |
| Rear Tires |
8" x 2.25", PU Solid |
| Suspension |
N/A |
| Seating |
| Seat Cushion |
Memory Foam |
| Seat Cushion Cover |
N/A |
| Seat Belt |
N/A |
| Charging |
| Charger Type |
24V / 2A, International Compatible |
| Charging Time |
6-8 hours |
| Controls |
| Joystick Type |
Assist Type, 2-Core Plug |
| Display |
N/A |
| Remote/App Option |
N/A |
| Additional Information |
| Airline Approved |
Yes |
| Cruise Ship Approved |
Yes |
| FDA Certefied |
Yes |
| Variable Speed Settings |
N/A |
| Horn |
N/A |
| Anti Tip Wheels |
Yes |
| Weather Resistant |
N/A |
| Reverse |
Yes |
| USB Charging Port |
N/A |
| Folding Mechanism |
Yes |
| Carry Handle |
N/A |
| Fits in Trunk |
Yes |
| Disassembles for Transport |
N/A |
Warranty Information
- Your Phoenix Portable Power Wheelchair includes a 1 year warranty on parts and labor.
Order Processing
Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.
Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.
If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.
If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.
Returns
Returns are accepted within 7 days of delivery for eligible products.
Approved returns are subject to:
After 7 days, and up to 14 days from delivery, eligible products may be exchanged only.
After 14 days, all sales are considered final.
Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.
To request a return, please email:
support@firstclassmobility.com
Pre-Orders & Backorders
Some products may require advance reservation to secure manufacturer inventory.
Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.
Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.
Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.
Final Sale Items
Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:
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Beds and mattresses
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Batteries and chargers
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All lifts (residential, vehicle, and patient lifts)
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Lift chairs, geri chairs, and patient room chairs
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Wheelchair cushions, support surfaces, and slings
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Mobility accessories
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Red light therapy devices
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All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
Defective or Damaged Items
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Missed Deliveries, Refused Shipments & Incorrect Addresses
Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.
If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand and product.
We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.
After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.
Payment Disputes
If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.
In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.
Agreement
By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.
Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.
