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SPAN PressureGuard Custom Care Convertible Mattress

SKU CJ753629
Save $2,895.59 Save $2,136.79
Original price $3,748.75
Original price $3,748.75 - Original price $5,079.99
Original price $3,748.75
Current price $1,611.96
$1,611.96 - $2,184.40
Current price $1,611.96

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PressureGuard Custom Care Convertible Mattress by Span America

The PressureGuard Custom Care Convertible Mattress is by Span America designed to provide advanced pressure relief for any bed. It can easily convert from a non-powered to a powered therapy surface by adding a control unit, saving money on expensive rentals. Even without power, its unique Star Chamber air support system continuously redistributes weight to reduce pressure, offering better support than traditional designs.

This innovative system also enhances the effectiveness of powered therapy when activated. Proven in studies to support faster wound healing, this next-generation mattress delivers reliable care for preventing and treating pressure injuries.

PressureGuard Custom Care Convertible Mattress by Span America

Proven PressureGuard Design: Support and Skin Protection

The PressureGuard design combines innovative features to optimize pressure relief and enhance patient care. The head-to-foot air cylinder orientation improves pressure redistribution and provides better support in the seat area when the head of the bed is elevated. The Geo-Matt segmented top surface further protects skin and tissue integrity by reducing shear and pressure. By blending air and foam, this design delivers superior support that promotes better rest and faster recovery for patients at risk of pressure injuries.

Proven PressureGuard Design: Support and Skin Protection

LifeSpan Fabric: Durable and Easy-to-Clean Protection

The LifeSpan fabric cover is designed with advanced features to enhance durability and hygiene. This bi-directional stretch, anti-microbial material offers exceptional resistance to chemical breakdown, even when exposed to bleach and harsh disinfectants. Its long-lasting performance ensures reliable protection, making it ideal for maintaining cleanliness and preventing damage in demanding care environments.

LifeSpan Fabric: Durable and Easy-to-Clean Protection

Safety Edge Design: Enhanced Stability and Fall Prevention

The Safety Edge design minimizes the risk of falls and bed entrapment by providing unmatched edge stability. It ensures safer transfers for both patients and caregivers, reducing the chance of accidents during bed entry or exit. Additionally, the gently sloped edges encourage the user toward the center of the bed, promoting a secure and stable sleeping environment.

Safety Edge Design: Enhanced Stability and Fall Prevention

Geo-Matt Top Surface: Advanced Pressure Relief and Skin Protection

The Geo-Matt top surface features a segmented design with over 800 individually-articulating cells that work together to reduce shear on underlying tissues. This innovative layer redistributes pressure effectively, minimizing the risk of pressure injuries. It also helps reduce heat and moisture buildup, promoting a healthier and more comfortable environment for the skin.

Geo-Matt Top Surface: Advanced Pressure Relief and Skin Protection

PressureGuard Custom Care Convertible Recessed Deck Model

The recessed deck version of the PressureGuard Custom Care Convertible brings advanced technology to specialized recessed deck beds. The V-shaped edges ensure the mattress fits securely into the recessed frame, while the compressible section allows for flexibility with different foot positions and bed lengths.

Designed with added safety in mind, the inner bolster creates a “cradle” effect that helps guide the patient’s center of gravity back toward the center of the bed, even when they move toward the edge. Two durable fabric handles make it easier to relocate the mattress, enhancing overall ergonomics and patient safety.

PressureGuard Custom Care Convertible Recessed Deck Model


PressureGuard Custom Care Convertible Features and Benefits


  • Convertible Design: Easily converts from non-powered to powered therapy with the addition of a control unit, saving on rental costs.
  • Star Chamber Air Support System: Continuously redistributes weight to reduce pressure, offering superior support even without power.
  • Enhanced Powered Therapy Effectiveness: The air support system enhances the effectiveness of powered therapy when activated, improving healing outcomes.
  • Head-to-Foot Air Cylinder Orientation: Optimizes pressure redistribution and provides better support in the seat area when the head of the bed is elevated.
  • Geo-Matt Segmented Top Surface: Reduces shear and pressure, enhancing skin and tissue integrity while providing better comfort.
  • LifeSpan Fabric: Durable, antimicrobial, and resistant to chemical breakdown from disinfectants, ensuring long-lasting protection and easy maintenance.
  • Safety Edge Design: Provides unmatched edge stability, helping to prevent falls and bed entrapment while enhancing patient safety during transfers.
  • Gently Sloped Edges: Encourages the user’s center of gravity toward the bed’s center for added stability and security.
  • Recessed Deck Model: Adapts to recessed deck beds, featuring V-shaped edges for a secure fit and a compressible section to accommodate various bed configurations.
  • Inner Bolster Cradle Effect: Guides the patient’s center of gravity back to the center of the bed, reducing the risk of falls and improving overall safety.
  • Optional Additional Control Unit.

Documents


Span Care Convertible Brochure

Span Care Convertible Manual

Span Care Convertible Surface Matrix


Specifications


Specification Details
Mattress Height 7” (for all models)
Weight Limit 500 lbs (non-powered mode), 350 lbs (powered modes)
Cycle Time 15 minutes
Placement Fits typical hospital/medical facility flat or recessed deck bed frames
Cover Bacteriostatic, flame-resistant, fluid-proof, tear-resistant
Foam High-density open-cell polyurethane
Air Cylinders Urethane (main cylinders), urethane-coated nylon (reservoirs)
Control Unit (Model No. 6500)
Dimensions 14.5 x 10 x 5 inches (37 x 25 x 13 cm)
Weight 9.5 lbs (4.2 kg)
Rated Spec AC 110-120V / 60Hz / 0.2A MAX
Fuse Rating 1A 250VAC
Comfort Pressure Range 0.66~1.06 +/- 0.05 psi
Auto Firm Pressure Range 1.35 +/- 0.05 psi
Classification Type BF/ Class I
Not AP or APG Equipment Yes

PressureGuard Custom Care Convertible Warranty


  • The PressureGuard Custom Care Convertible mattress comes with a 5-year, non-prorated warranty, while the control unit is covered by an 18-month warranty.

Important Notice: Due to health and hygiene regulations, this product is non-returnable if opened or used. We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

Span America Authorized Dealer

Order Acknowledgment


Upon placing an order, you will receive an automated confirmation email containing the details of your purchase. This email acknowledges that your order has been received and is being processed.

  • Payment Authorization
    Your payment method will be pre-authorized at the time of checkout. The charge will only be finalized once the order has been verified and prepared for shipment.

  • Stock Verification
    After your order is received, our team will confirm product availability. If the item is in stock, it will be packaged and shipped. If the item is unavailable or on backorder, we will notify you immediately via email or phone with available options, including:

    • An estimated restock date
    • Alternative products
    • A full refund upon request
  • Order Updates
    You will receive email updates throughout the fulfillment process, including shipment confirmation and tracking details once your order is dispatched.

Cancellations (Before Order Ships)

If you need to cancel your order, please contact us as soon as possible. While we strive to accommodate cancellations, please note that if your order has already been processed with the manufacturer but has not yet shipped, the manufacturer may charge a processing fee. Any such fees will be deducted from your refund.

Our team is here to assist you during business hours at 307-243-4414, through the chat option in the bottom right corner of our website, or via email at support@firstclassmobility.com anytime.

Refunds and Returns.

All our products are sourced directly from manufacturers. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.

Once the manufacturer receives and inspects your returned item, your refund will be processed and issued to the original payment method. While inspections can take up to four weeks, they are usually completed within 7–10 business days. The refund will be adjusted for outbound and return shipping costs, handling, and a 25% restocking fee.

If you do not see the refund within 7 business days after approval, please contact your bank or credit card provider, as additional processing times may apply.

Returns

You can return your purchase within 30 days for a refund of the purchase price, excluding shipping, handling plus 25% restocking fees. To be eligible for a return, the item must:

  • Be in unused condition
  • Be returned in its original packaging
  • Include all parts, accessories, and documentation

Products manufactured by these Vendors are Non-Returnable:

Company List

  • AFIKIM
  • Assured Comfort
  • Circle Specialty
  • Charme Tech StarSleep
  • Dawn House
  • Discover Your Mobility
  • Green Transporter
  • Immersus
  • Medacure Inc
  • ObboMed
  • Pushpak Motors
  • Prius Healthcare
  • Pro Active Medical Protekt Aire
  • ROHO
  • Scoota Trailer
  • SleepSafe Beds
  • Span America Mattress
  • Supracor
  • Journey - The Perfect Sleepchair (custom-made to order)
  • Wellell
  • Vipamat

 
Product Categories that are Non-Returnable:

Non-Returnable Product Categories

  • Adjustable Beds
  • Hospital Beds - (cannot be returned - special order item)
  • Mattresses such as Low Air Loss and Alternating Pressure types - (non-refundable, custom-ordered products)
  • Wheelchair Cushions / Support Surfaces
  • Specificied Scooters and Wheelchair brands

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages. All orders are dispatched within 1-3 business days and delivered within 4-8 business days.  

Order delays have proven to be unavoidable and outside of the control of First Class Mobility.. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Please Read the Following

When you are making a purchase from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:

  • I understand I am to inspect the package upon delivery, and notate and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
  • I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
  • I understand that products need to be returned unopened and unused.  An additional restocking fee may occur.
  • I understand that if my order has left the warehouse, I am unable to receive a full refund. 
  • I understand that if I return my order once it has shipped, I will be responsible for paying any handling, outbound and return shipping costs plus restocking fees of 25%.

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery.  If your item(s) arrive damaged please send photos of the damage, box, and SKU, along with a brief description of the damage to [email] and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours. 

Missed Delivery and Return Policy

In the event that a scheduled delivery appointment is missed due to the freight company's inability to make the delivery, and the goods are returned to the sender, the customer will be responsible for the following:

  • A 25% restocking + Handling Fees
  • Outbound and return shipping costs associated with the delivery attempt.

We advise all customers to ensure availability during the scheduled delivery window to avoid these additional charges. If there are any issues with the appointment, please contact the freight company or our customer service team to reschedule as soon as possible

BOGO Promotions

In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.

All customers agree that they have read, understand, and agree to the terms and conditions above. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].

Warranty


All products sold by us are covered under the manufacturer’s warranty from the date of purchase. Warranty terms vary by manufacturer; please refer to individual product pages for specific details.

If an item arrives damaged, it must be reported immediately upon delivery for assistance. After the return period, any issues or defects must be addressed directly with the manufacturer under their warranty terms.

We are happy to assist by providing proof of purchase and warranty details, but we are not responsible for repairs, replacements, or warranty claims after the return period. Manufacturer warranties generally cover defects in materials or workmanship but do not cover damage from normal use, wear, and tear, or improper handling.

Chargebacks

Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.

Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together.  Thank you for shopping with us!

Contact support@firstclassmobility.com with any questions,


BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

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