Century Gold Mattress Replacement – Alternating Pressure & Low Air Loss Surface

The Century Gold mattress replacement is an alternating pressure and low air loss surface designed for users who spend long periods in bed and need a mattress that maintains even support. It works with a control unit that manages all air pressure changes and airflow.

Through this unit, the 2-in-1 alternating pressure cycle shifts the body’s contact points to reduce long periods of pressure on the same areas, while the low air loss feature moves air through the surface to help manage heat and moisture during extended use.

Built for Timed Alternating Air Support

The Century Gold mattress uses a 2-in-1 alternating pattern that inflates and deflates air cells in timed cycles. This pattern changes where the body makes contact to help limit long periods of pressure in one area. When the bed is raised, the mattress can receive added support through the connected control unit to reduce sinking.

Operates Through the Control Unit

This mattress works only when connected to the Century Gold control unit, which runs all air movements. The control unit manages alternating cycles, optional low air loss airflow, and firmness settings. As the air cells inflate and deflate, weight is distributed across 21 cells to maintain steady support.

Air Rails and CPR Access

Air-filled rails along the mattress edges create a raised boundary and can be lowered at the mid-section to assist with entry or exit. A CPR release valve at the head of the mattress allows rapid deflation when immediate access is required.

Removable Air Cell Layout

Each of the 21 air cells can be removed individually. This allows direct cleaning or replacement of a single cell without taking apart the entire mattress, supporting long-term maintenance.

Essential Features

On demand raised side rail for added patient safety

On demand true low air loss for moisture management

Cable management system keeps electrical cables off floor for caregiver and patient safety

Note: This product is the mattress only. The mattress will not function on its own and must be connected to the Century Gold control unit to operate its air and airflow features.

Documents

Prius Healthcare USA Century Gold User Manual Prius Healthcare USA Century Gold Brochure Prius Healthcare USA Century Gold Quick Guide

Warranty Information

Prius Healthcare Products guarantees this equipment is free from defects in material and workmanship. We will repair or replace any defective equipment returned to the service address (with prepaid transportation) within 12 months of delivery to the original purchaser.

This warranty covers repairs or adjustments at no charge. However, it excludes damage caused by shipping, tampering, improper maintenance, accidents, negligence, misuse, or unauthorized repairs. Prius Healthcare Products is not liable for any direct, indirect, or consequential damages resulting from the use of the equipment.

Order Processing 

Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.

Stock availability is confirmed after purchase:

• In stock: Your order will be prepared and shipped.

• Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.

After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.

Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.

Condition of Returns

Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.

How to Request

All return, refund, or exchange requests must be submitted in writing to
📧 support@firstclassmobility.com

Pre-Orders & Backorders

Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.

Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.

Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.

If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.

Final Sale Items

The following categories are non-returnable and non-refundable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility accessories

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries & Refused Shipments

Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand.
We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.

After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.

Chargebacks & Disputes

If you experience any issues with your order, please contact us first so we can assist.

By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.

Agreement & Disclaimer

By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.

All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.