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Prius Healthcare Duet Mattress System

Save $5,619.49 Save $4,746.50
Original price $9,446.50
Original price $9,446.50 - Original price $10,916.50
Original price $9,446.50
Current price $4,700.00
$4,700.00 - $5,297.01
Current price $4,700.00
Availability:
in stock, ready to be shipped
Availability:
in stock, ready to be shipped
Availability:
in stock, ready to be shipped

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Prius Duet Low Air Loss, Pulsation, 3-1 Alternation, Static, and 40-Degree Rotation Therapies in One System

The Prius Healthcare USA Duet Mattress System is an all-in-one, advanced solution designed to provide exceptional care and comfort. Offering five integrated therapies – Low Air Loss, Pulsation, 3-1 Alternation, Static, and 40-degree Rotation – this system is engineered to prevent pressure sores while ensuring patient well-being and comfort.

Customized to Patient Dimensions and Needs

Designed to adapt to various needs, the Duet Mattress System measures 80 inches in length, with available widths of 36, 42, or 48 inches, and an 11-inch height. Weighing only 39.6 lbs, it is lightweight yet robust, supporting patients up to 700 lbs, making it a versatile choice for various care settings.

Prius Healthcare USA Duet Mattress System

Auto-Adjusting Pressure for Tailored Support

The Duet Mattress System automatically calibrates the optimal air pressure based on the patient's height and weight, delivering a personalized level of comfort and support. The pressure can also be adjusted manually if needed, and with the push of a button, the mattress will maximize its inflation for easier ingress and egress.

Low Air Loss Therapy: Enhanced Microclimate Management

Equipped with 18 air cells, each featuring low air loss holes, and powered by a 1275-liter air blower, the Duet provides continuous airflow to manage moisture and temperature effectively. The consistent air circulation keeps the patient cool and dry, aiding in immersion therapy and helping to distribute pressure evenly for improved wound care.

Prius Duet Mattress System Lateral Rotation

 



Pulsation Mode: Comfort and Massage-Like Relief

The 60-second pulsation mode gently reduces and then restores air pressure, offering a massage-like effect. This therapy option is ideal for enhancing patient comfort and promoting relaxation while lying on the mattress.

3-1 Alternation Mode: Targeted Pressure Relief for Wound Care

Unlike traditional 2-1 alternation systems, the Duet Mattress uses a 3-1 alternation cycle, where every third air cell deflates, ensuring that 70% of the body is always supported. This creates zero-pressure zones to stimulate blood flow and expedite wound healing, offering greater comfort and stability compared to standard alternating systems.

Static Air Mode: Consistent Support

For patients who require consistent support, the Static Air Mode maintains a uniform level of air pressure across the mattress. This mode is suitable for those needing stability without active pressure alternation, offering gentle yet firm support.

 

Prius Healthcare Duet All In One Mattress System

40-Degree Rotation Therapy: Lateral Turning and Support

The Duet mattress also features customizable 40-degree lateral rotation therapy, which gently shifts patients from side to side for improved circulation and easier access for caregiving. The cycle time can be set anywhere from 3 to 95 minutes, supporting full or partial turns to alleviate pressure and assist with patient care. An auto-lock feature ensures that settings remain unchanged, providing peace of mind to caregivers.

Superior Design for Patient Comfort and Safety

Ideal for patients at low to medium risk of pressure ulcers, the Duet Mattress System is also suitable for those with existing stage 1-4 pressure ulcers. Constructed with a soft, breathable nylon and polyurethane cover, the system maintains a dry and comfortable environment, promoting skin integrity and wound healing. Additionally, safety features like an automatic 25-minute shutoff, lock controls, and built-in alarms for pressure management offer an added layer of reliability and peace of mind.

The Prius Duet Mattress System sets the standard in advanced pressure care, providing an optimal therapeutic environment that supports both comfort and effective wound care. Contact us today to find the right solution for your care needs

.


Essential Features


Cells

The modular construction of the cells makes for simplistic repair and cleaning

Low Slip Base Cover

Low slip nylon under mattress base cover to reduce shearing and friction between mattress and bed frame

Sensor

Incorporates with automatic sensing technology for fowler detection and pressure adjustment

Cable Management

Cable management keeps electrical cables off the floor

CPR

CPR quick release system deflates the system within 20 seconds

Duet Hanging Bracket

Hanging bracket fits on all types of beds


Features and Benefits


  • Easy-to-Read LCD Display: Clearly shows all settings for simple operation.
  • Quick CPR Deflation: Deflates rapidly for immediate response in emergencies.
  • Fast Maximum Inflation: Quickly inflates to full firmness for easier patient transfers.
  • Automatic Pressure Adjustment: Automatically adjusts mattress pressure based on patient size for better comfort.
  • Tamper-proof settings: Prevents unauthorized changes to ensure consistent care.
  • Extra Support for Sitting: Provides added support to prevent sinking when seated.
  • Protective Cover: Soft, breathable cover reduces friction and keeps skin dry.
  • Multiple Pressure Relief Modes: Offers various settings to prevent pressure sores and improve comfort.

Returns: This product can not be returned for hygienic reasons.


Documents


Prius Healthcare USA Duet Product Brochure

Prius Healthcare USA Duet Product Manual

Prius Healthcare USA Duet Quick Guide


Specification


Master Control Unit

Model No. FC-PHR0027
Model Name Duet
Size (inch) LxWxH 12.2“ x 6.7“ x 13.2“
Weight 14.3 lbs
Cycle Time (min) 3 ~ 95 minutes
Min Operating Pressure 8 +/- 5 mmHg
Max Operating Pressure 33 +/- 5 mmHg
Rated Voltage AC 110-120V
Max Current 5 Amp
Fuse Rating T5AH 250V
Rated Frequency 60 Hz
Classification Class I, Type BF, Not AP/APG type
Mode of Operation Continuous
Environment (Temperature) Operation: 15°C to 35°C (59°F to 95°F)
Storage: 5°C to 60°C (41°F to 140°F)
Environment (Humidity) Operation: 30% to 75% non-condensing
Storage: 30% to 90% non-condensing
Standard IEC 60601-1, CAN/CSA C22.2 No. 60601-1, IEC 60601-1-2

Mattress Replacement

Model No. FM-PHR0009 (36“)
FM-PHR0044 (42“)
FM-PHR0045 (48“)
Size (inch) 36“ (W)x80“(L)x10“(H)
42“ (W)x80“(L)x10“(H)
48“ (W)x80“(L)x10“(H)
Weight (lbs) 39.6 lbs
Cells Number 18 cells
Cells Material Nylon coated with PU
Cover Material Nylon woven fabric w/ PU coating finish
Base Material Woven Polyester fabric w/ PVC backing

Warranty Information


  • Prius Healthcare guarantees that this equipment is free from defects in material and workmanship. We will repair any defective equipment returned to our service address within 12 months of delivery.

Prius Healthcare USA Duet Video


Prius Healthcare USA Authorized Dealer

Warranty

Prius Healthcare Products guarantees this equipment is free from defects in material and workmanship. We will repair or replace any defective equipment returned to the service address (with prepaid transportation) within 12 months of delivery to the original purchaser. This warranty covers repairs or adjustments at no charge. However, it excludes damage caused by shipping, tampering, improper maintenance, accidents, negligence, misuse, or unauthorized repairs. Prius Healthcare Products is not liable for any direct, indirect, or consequential damages resulting from the use of the equipment.

Return and Refund Policy

Cancellations & Refunds: At First Class Mobility we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). 

If you have questions, please send an email to support@firstclassmobility.com or call us at 307-243-4414

Cancellations (Before Order Ships)

If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at  307-243-4414, or the chat in the bottom right, or email support@firstclassmobility.com at any time. 

Cancellations of Custom Orders

Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. Custom order brands include:

Dundalk Lesiurecraft. No returns accepted/.The Order Cancellation and Change Policy includes: Cancellations without penalty up to 14 days from order entry; a $75 fee applies thereafter and orders can't be cancelled within 7 days of the ship date.

Post-shipping address changes incur a $250 fee. For Canadian Timber Collection, dealers have 24 hours for a $75 change fee.

These units are custom-made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

Refunds and Returns.

All our products are sourced directly from our manufacturers and partner brands. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.

Due to significantly increasing LTL/freight shipping costs, any outright returns will incur a 25% restocking fee plus the cost of in/out shipping, and a 2.9% transaction fee. If you are replacing the product with another item, we may be able to help cover some of the associated costs, depending on the product.

Please note, certain products listed below are non-returnable and non-refundable. Under specific circumstances, we can consult with the manufacturers to see if a return is feasible. If the manufacturer agrees to a return, a restocking fee, both-way shipping costs, and a 2.9% transaction fee will apply regardless. This comprehensive policy ensures that we can continue providing high-quality service while managing the increased logistics costs effectively.

First Class Mobility offers a 30-day return policy for unused items in their original packaging. As authorized partners with various brands, please note that some brands have their own return policies.

EWheels allows returns within 14 days, provided the item is unopened, unused, and in its original packaging.


Products manufactured by these Vendors are Non-Returnable:

Company List
  • AFIKIM
  • Assured Comfort
  • Charme Tech
  • Dawn House
  • Green Transporter
  • Immersus
  • Medacure Inc
  • Pushpak Motors
  • Prius Healthcare
  • ROHO
  • Scoota Trailer
  • SleepSafe Beds
  • Journey - The Perfect Sleepchair (custom made to order)

 
Product Categories that are Non-Returnable:

Non-Returnable Product Categories
  • Adjustable Beds
  • Hospital Beds - (cannot be returned - special order item)
  • Mattresses such as Low Air Loss and Alternating Pressure types - (non-refundable, custom-ordered products)
  • Wheelchair Cushions
  • Specificied Scooters and Wheelchair brands

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages. All orders are dispatched within 1-3 business days and delivered within 4-8 business days.  

Order delays have proven to be unavoidable and outside of the control of First Class Mobility.. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Please Read the Following

When you are making a purchase from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:

  • I understand I am to inspect the package upon delivery, and notate and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
  • I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
  • I understand that products need to be returned unopened and unused.  An additional restocking fee may occur.
  • I understand that if my order has left the warehouse, I am unable to receive a full refund. 
  • I understand that if I return my order once it has shipped, I will be responsible for paying any return shipping fees and restocking fees, which vary by product, but are usually around 25%.+ 3% transaction fee. 

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery.  If your item(s) arrive damaged please send photos of the damage, box, and SKU, along with a brief description of the damage to [email] and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours. 


Warranty

Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.

Returns

The First Class Mobility default is that customers will be responsible for all return shipping charges or re-consignment fees caused by customer error, unless otherwise stated on the product page. 

All of our products have guaranteed warranty policies - meaning that you will 100% get a fully functional, operating product that you paid for without any extra expenses incurred on your end - please see individual product pages for details. 

Missed Delivery and Return Policy

In the event that a scheduled delivery appointment is missed due to the freight company's inability to make the delivery, and the goods are returned to the sender, the customer will be responsible for the following:

  • A 25% restocking fee of the product's total purchase price.
  • Outbound and return shipping costs associated with the delivery attempt.

We advise all customers to ensure availability during the scheduled delivery window to avoid these additional charges. If there are any issues with the appointment, please contact the freight company or our customer service team to reschedule as soon as possible

BOGO Promotions

In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.

All customers agree that they have read, understand, and agree to the terms and conditions above. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].

Chargebacks

Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.

Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together.  Thank you for shopping with us!

Contact support@firstclassmobility.com with any questions,


BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

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