Salute RDX - Alternating Pressure Mattress System for Cooler, More Even Surface Support

The Prius Healthcare USA Salute RDX Alternating Pressure and Low Air Loss Mattress System is designed for users who want a surface that stays steady, balanced, and cooler throughout the day.

It’s built for individuals looking to upgrade their daily resting setup with a surface that adjusts smoothly and avoids the warm or uneven feel of standard mattresses.

By combining alternating pressure cycles, adjustable firmness, and continuous airflow, it creates a more consistent place to settle in, reposition, and move through daily routines.

Features That Deliver an Even, Cooler, and More Adjustable Resting Surface

The 3-in-1 alternating pressure pattern cycles through the mattress in sections, supporting 66% of the surface at one time. This design helps reduce the uneven feel that can occur with standard two-zone systems.

• Micro Low Air Loss airflow moves through the cover and helps disperse heat and moisture, maintaining a cooler surface throughout the day.
  
  
• The 8 firmness settings give users or caregivers the ability to choose the preferred level of support, creating a setup that aligns with individual resting preferences.
  
  
• Auto-Firm mode inflates the mattress quickly, which is useful during transfers, adjustments, or whenever a firmer surface is needed.
  
  
• The cell-in-cell structure helps the mattress stay partially inflated during brief power interruptions, keeping the surface more consistent until power returns.

Experience More Consistent Daily Care with RDX Salute

Essential Features

Nylon covered bottom cover for friction and noise reduction when raising the bed's head pan

CPR quick-release system deflates the system within 20 seconds

Effective micro low air loss for moisture management

Cable management keeps electrical cables off the floor

Hanging bracket fits on all types of beds

The slimline pump design is unobstructed

Important Notice: Due to health and hygiene regulations, this product is non-returnable.   We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

Documents

Prius Healthcare USA Salute RDX Product Brochure

Prius Healthcare USA Salute RDX Product Manual

Prius Healthcare USA Salute RDX Quick Guide

Salute RDX Mattress System Specifications

Warranty Information

• Prius Healthcare USA guarantees that this equipment will be free from defects in materials and workmanship for up to 12 months from the original date of purchase.

Prius Healthcare USA Salute RDX Video

Prius Healthcare Products guarantees this equipment is free from defects in material and workmanship. We will repair or replace any defective equipment returned to the service address (with prepaid transportation) within 12 months of delivery to the original purchaser. This warranty covers repairs or adjustments at no charge. However, it excludes damage caused by shipping, tampering, improper maintenance, accidents, negligence, misuse, or unauthorized repairs. Prius Healthcare Products is not liable for any direct, indirect, or consequential damages resulting from the use of the equipment.

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Eligible products may be returned within 7 days of delivery with prior return authorization.

Approved returns may be subject to:

• A 25% restocking fee
• Non-refundable outbound shipping charges
• Non-refundable white-glove delivery charges (if applicable)
• Return shipping costs paid by the customer

Returned items must be unused, in original packaging, and include all parts, accessories, manuals, and documentation.

Return requests submitted after 7 days of delivery may not be eligible for approval at our discretion.

To request a return authorization, please contact:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility and Lift accessories 

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.