Protekt Aire 3600AB Economy Alternating Pressure Mattress System

Protekt Aire 3600AB Economy 8" Alternating Pressure Mattress System w/Cell-on-Cell Technology and Air Bolsters

The Proactive Medical Protekt Aire 3600AB Mattress System is an advanced solution combining dual therapies of low air loss and alternating pressure to treat and prevent pressure ulcers effectively. Designed for durability and efficiency, this system includes a powerful yet quiet pump and a sophisticated mattress, making it an ideal choice for various healthcare settings. Key features include raised side air bolsters to reduce accidental roll-outs and entrapment risks, a cell-on-cell design that retains air in lower cells during power failure, and a pillow top that prevents unnecessary head and neck movement.

Enhanced Patient Care and Safety

The Protekt Aire 3600AB Mattress System features an intuitive air flow dial on the pump, allowing caregivers to customize patient comfort and pressure levels easily. The system offers a static function for safe and straightforward patient transfer, and its preset 10-minute alternating cycle ensures continuous pressure redistribution to prevent tissue damage. The visual low pressure alarm provides an added layer of safety by alerting caregivers if air flow is compromised, ensuring prompt corrective action. The stretch nylon top cover is fluid-resistant, anti-microbial, anti-bacterial, and vapor permeable, enhancing both durability and comfort.

Protekt Aire 3600AB Key Features

• Dual Therapies: Low air loss and alternating pressure in one system.
• Custom Comfort: Air flow dial for personalized pressure levels.
• Static Function: Facilitates safe and easy patient transfer.
• Preset Cycle: 10-minute alternating pressure cycle.
• Low Pressure Alarm: Visual indicator for compromised air flow.
• Air Bolsters: Raised side perimeters reduce accidental roll-outs and entrapment risks.
• Safety Cut-Outs: Center cut-out in air bolsters for safe ingress and egress.
• Cell-on-Cell Design: Retains air in lower cells during power failure.
• Laser Holes: 18 holes keep the patient cool and dry.
• Nylon Top Cover: Fluid-resistant, anti-microbial, anti-bacterial, and vapor permeable.
• Pillow Top: Prevents unnecessary head and neck movement.
  

Important Notice: Due to health and hygiene regulations, this product is non-returnable if opened or used. We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

Protekt Aire 3600AB Documents

Protekt Aire 3600AB Individual Product Sheet

Individual Product Sheet - Protekt Aire 3000/3500/3600 Series

Protekt Aire 3600AB Product Manual

Protekt Aire 3600AB Air Mattress Selection Guide

Protekt Aire 3600AB Specifications

Protekt Aire 3600AB Warranty

• Duration: Limited warranty for 1 year.
• Coverage: Covers manufacturing defects and parts.
• Exclusions: Does not cover damage caused by misuse, accidents, or unauthorized repairs.

Return and Refund Policy

Order Confirmation

Once your order is placed, you will receive a confirmation email with the details of your purchase. This email confirms that your order has been processed, and your credit card has been pre-authorized.

Our team will verify the product’s availability for immediate packaging and shipping. If the item is out of stock or on backorder, we will promptly notify you by phone or email.

Cancellations (Before Order Ships)

If you need to cancel your order, please contact us as soon as possible. While we strive to accommodate cancellations, please note that if your order has already been processed with the manufacturer but has not yet shipped, the manufacturer may charge a processing fee. Any such fees will be deducted from your refund.

Our team is here to assist you during business hours at 307-243-4414, through the chat option in the bottom right corner of our website, or via email at support@firstclassmobility.com anytime.

Refunds and Returns.

All our products are sourced directly from manufacturers. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.

Once the manufacturer receives and inspects your returned item, your refund will be processed and issued to the original payment method. While inspections can take up to four weeks, they are usually completed within 7–10 business days. The refund will be adjusted for outbound and return shipping costs, handling, and a 25% restocking fee.

If you do not see the refund within 7 business days after approval, please contact your bank or credit card provider, as additional processing times may apply.

Returns

You can return your purchase within 30 days for a refund of the purchase price, excluding shipping, handling plus 25% restocking fees. To be eligible for a return, the item must:

• Be in unused condition
• Be returned in its original packaging
• Include all parts, accessories, and documentation

Products manufactured by these Vendors are Non-Returnable:

Company List

• AFIKIM
• Assured Comfort
• Charme Tech Sleepstar
• Dawn House
• Discover Your Mobility
• Green Transporter
• Immersus
• Medacure Inc
• Moxi
• ObboMed
• Pushpak Motors
• Prius Healthcare
• Pro Active Medical Protekt Aire
• ROHO
• Scoota Trailer
• SleepSafe Beds
• Span America Mattress
• Supracor
• Journey - The Perfect Sleepchair (custom made to order)
• Wellell

 
Product Categories that are Non-Returnable:

Non-Returnable Product Categories

• Adjustable Beds
• Hospital Beds - (cannot be returned - special order item)
• Mattresses such as Low Air Loss and Alternating Pressure types - (non-refundable, custom-ordered products)
• Wheelchair Cushions / Support Surfaces
• Specificied Scooters and Wheelchair brands

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages. All orders are dispatched within 1-3 business days and delivered within 4-8 business days.  

Order delays have proven to be unavoidable and outside of the control of First Class Mobility.. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Please Read the Following

When you are making a purchase from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:

• I understand I am to inspect the package upon delivery, and notate and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
• I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
• I understand that products need to be returned unopened and unused.  An additional restocking fee may occur.
• I understand that if my order has left the warehouse, I am unable to receive a full refund. 
• I understand that if I return my order once it has shipped, I will be responsible for paying any handling, outbound and return shipping costs plus restocking fees of 25%.

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery.  If your item(s) arrive damaged please send photos of the damage, box, and SKU, along with a brief description of the damage to [email] and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours. 

Warranty

Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.

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Missed Delivery and Return Policy

In the event that a scheduled delivery appointment is missed due to the freight company's inability to make the delivery, and the goods are returned to the sender, the customer will be responsible for the following:

• A 25% restocking + Handling Fees
• Outbound and return shipping costs associated with the delivery attempt.

We advise all customers to ensure availability during the scheduled delivery window to avoid these additional charges. If there are any issues with the appointment, please contact the freight company or our customer service team to reschedule as soon as possible

BOGO Promotions

In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.

All customers agree that they have read, understand, and agree to the terms and conditions above. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].

Chargebacks

Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.

Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together.  Thank you for shopping with us!

Contact support@firstclassmobility.com with any questions,

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