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Protekt Aire 5000DX Alternating Pressure Mattress System

SKU 80050DX
Save $200.00 Save $200.00
Original price $780.00
Original price $780.00 - Original price $980.00
Original price $780.00
Current price $580.00
$580.00 - $780.00
Current price $580.00

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Protekt Aire 5000DX Alternating Pressure Mattress System by Proactive Medical

The Protekt® Aire 5000DX by Proactive Medical is a low air loss and alternating pressure mattress system designed for comfort and skin protection. Its digital pump features Auto Compressor Sleep Technology (ACST), which extends pump life by shutting off the compressor once the desired pressure is reached. The pump offers adjustable weight settings, a preset 10-minute alternating cycle, and a static function for safe patient transfers.

The mattress includes a 5-inch air layer with a 3-inch densified fiber base for added support during power failures. With a weight capacity of 400 lbs and dimensions of 80”L x 36”W x 8”H, it is suitable for various patient needs. Optional raised side rails provide extra safety, making it a reliable choice for effective pressure therapy and patient care.

Proactive Medical Protekt Aire 5000DX

Enhanced Patient Comfort

The Protekt® Aire 5000DX helps patients by providing advanced pressure redistribution and moisture management, which are essential for preventing and managing pressure injuries. The low air loss feature keeps the patient’s skin cool and dry, reducing the risk of skin breakdown, while the alternating pressure therapy relieves pressure on vulnerable areas of the body. The static function ensures stability during transfers, making it safer and more comfortable for patients to get in and out of bed.

Protekt Aire 5000DX Alternating Pressure Mattress System


Protekt Aire 5000DX Key Features:


  • Digital Pump with Auto Compressor Sleep Technology (ACST): Shuts off the compressor at desired pressure level, extending pump life.
  • Low Air Loss and Alternating Pressure Therapies: Provide two essential therapies in one system.
  • Adjustable Weight Settings: Customizes pressure according to each patient’s therapeutic requirements.
  • Preset 10-Minute Alternating Cycle: Enhances pressure relief for patients.
  • Static Function: Ensures safe and easy patient transfer.
  • Audio/Visual Low-Pressure Alarm: Indicates compromised airflow.
  • 5-inch Mattress with 3-inch Densified Fiber Base: Provides a solid support structure in case of power failure.
  • 18 Laser Holes: Maintains a cool and dry environment for the patient.
  • Nylon Top Cover: Fluid-resistant and quilted for added comfort.
  • Static Head Section: Prevents unnecessary head and neck movement.
  • Optional Raised Side Rails: Offers added security.
  • Weight Capacity: Supports up to 400 lbs.
  • Warranty: Two-year non-prorated.

Important Notice: Due to health and hygiene regulations, this product is non-returnable.   We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.


Protekt Aire 5000DX Documents:


 Individual Product Sheet

  Protekt Aire Series

 Protekt Aire 5000DX Manual

 Air Mattress Selection Guide

 PDAC Coding Verification Letter


Protekt Aire 5000DX Specifications


Specification Details
Power Supply 120 V, 50Hz
Air Output 8 LPM
Pressure Range 20 mmHg - 50 mmHg
Cycle Time 10 min.
Fuse 250 V, 1 A
Pump Dimensions 10.6" x 6" x 4"
Pump Weight 3.5 lbs.
Mattress Dimensions

80"L x 36"W x 8"H
Optional Raised Foam Rails

Mattress Construction Top Cover: Quilted Nylon/ PU
Air Cells: 17 ea, Nylon/ PVC, 5"H
Bottom Cover: Nylon/ PVC w/ 3"H Foam
Weight Capacity 400 lbs.

Warranty Information

  • The Protekt Aire 5000DX Alternating Pressure Mattress System comes with a two-year non-prorated warranty.

Proactive Medical

Warranty Information


The Protekt Aire 5000DX Alternating Pressure Mattress System comes with a two-year non-prorated warranty.

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

  • In stock? We ship it.
  • Out of stock/backorder? We’ll contact you with options:
    • Estimated restock date
    • Alternative product
    • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that things change. Here's our cancellation policy:

  • Within 24 hours: Free cancellation
  • After 24 hours: Subject to a 10–25% restocking fee depending on the brand
  • Custom orders: Cannot be cancelled once processing begins
  • If your order has already shipped, it cannot be canceled.

Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat

🔁 Returns & Refunds

Returns are accepted within 30 days, subject to the following:

Return Requirements:

  • Item must be unused, in original packaging, with all accessories and documents
  • Subject to 25% restocking fee
  • Shipping costs (both ways) are non-refundable and paid by the customer

Return Process:

Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.

🚫 Non-Returnable Items

Some products cannot be returned due to hygiene, customization, or manufacturer policies.

Non-Returnable Categories:

  • Adjustable Beds
  • Hospital Beds (special order)
  • Mattresses (custom/hygiene item)
  • Red Light Therapy Devices
  • Wheelchair Cushions & Support Surfaces
  • Certain Scooters and Wheelchairs

For a full list of non-returnable brands, click here.

🚚 Shipping & Delivery

Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.

📦 Damages Upon Delivery

Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

If you're unavailable during delivery and the item is returned to the sender:

  • 25% restocking fee applies
  • You’re responsible for both outbound and return shipping costs

To avoid this, contact the freight carrier or our team to reschedule your delivery.

🎁 BOGO Promotions

For Buy One, Get One offers:

  • Both items must be returned for a full refund
  • If only one is returned, store credit or a replacement will be offered
  • Return shipping and restocking fees may still apply

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

  • Proof of purchase
  • Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

  • Inspect your package upon delivery and report any damage within 24 hours
  • You are responsible for return/exchange shipping costs
  • Returns must be unopened and unused
  • Orders that have shipped are not eligible for a full refund
  • Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Protekt Aire 5000DX FAQ's

What is the weight capacity of the Protekt Aire 5000DX mattress system?

The mattress system supports a weight capacity of up to 400 lbs.

What unique feature does the Protekt Aire 5000DX pump have?

The system features Auto Compressor Sleep Technology (ACST), which turns off the compressor once the desired pressure is reached, extending pump life.

What are the two therapies offered by the Protekt Aire 5000DX?

The mattress system provides low air loss and alternating pressure therapies, which work together to prevent and manage pressure injuries.

How customizable is the pressure on the Protekt Aire 5000DX mattress?

The pump has adjustable weight settings, allowing clinicians to customize the pressure according to each patient’s specific therapeutic needs.

What is the preset alternating cycle time for the Protekt Aire 5000DX?

The system includes a preset 10-minute alternating cycle for pressure relief and comfort.

Does the Protekt Aire 5000DX have a function to ensure safe patient transfer?

Yes, the system has a static function that ensures stability during patient transfers, making it safer and easier for patients to get in and out of bed.

Does the Protekt Aire 5000DX mattress have an alarm for low pressure?

Yes, it includes an audio/visual low-pressure alarm to alert caregivers in case of compromised airflow.

What is the design of the mattress for added support during power failures?

The mattress includes a 5-inch air layer with a 3-inch densified fiber base, which ensures solid support in the event of a power failure.

What features help maintain a cool and dry environment for the patient?

The mattress includes 18 laser holes that promote air circulation, keeping the patient cool and dry.

Is there an option for raised side rails with the Protekt Aire 5000DX mattress system?

Yes, the system offers optional raised foam side rails for added patient security.

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