Pushpak Motors 3500 Mobility Scooter

The Pushpak Motors 3500 Mobility Scooter is engineered to redefine mobility freedom. With its robust 240 lbs framework, it guarantees not just a sturdy ride but also unmatched agility across different terrains.

Its optimal ground clearance of 8 inches combined with compact dimensions (58" x 29" x 28") ensures it is both maneuverable and functional in a variety of settings. At its core, the 650w Brushless motor, powered by a high-capacity 48V /35AH Lithium-Ion battery, offers a seamless and efficient driving experience, with a quick 8-hour recharge time ensuring you're always ready to go.

The scooter's construction from 6061 Aluminum Alloy speaks volumes of its durability and longevity, promising years of reliable service. Safety isn't overlooked either, with robust front drum and rear hydraulic disc brakes providing peace of mind during your travels. The combination of 6061 Aluminum Alloy wheels and 3.00-10 tubeless tires not only enhances stability but also adds to the scooter's overall resilience, making the Pushpak Motors 3500 the go-to choice for those seeking to reclaim their independence and explore without limits.

Seamless Journeys, Unmatched Comfort

Experience ultimate freedom with the Pushpak Motors 3500 Mobility Scooter. Tackle inclines effortlessly with a 30º climbing capability and carries up to 770 pounds, catering to diverse needs. Zoom at a maximum speed of 25 miles per hour and cover 40-50 miles on a single charge. Loaded with features like an LCD, turn signals, horn, headlights, taillights, rear storage casket, and a front basket, this scooter ensures a convenient and safe journey. Plus, enjoy the flexibility of a removable battery. The Pushpak Motors 3500 is not just a scooter; it's your key to empowered mobility.

Key Features:

☑ Climbing Capability: 30º
☑  Maximum Load: 700 Pounds
☑  Maximum Speed: 25 Miles Per Hour
☑  Maximum Range: 40-50 Miles
☑  Built-In Features: LCD Display, Turn Signals, Horn, Headlight, Taillights, Rear Storage ☑  Casket, and Front Basket

☑ Removable Battery

Documents

Pushpak Owners Manual 
PushPak Warranty

Specifications

Warranty

PUSHPAK MOTORS WARRANTY – MOBILITY SCOOTERS
Models: 1000, 2000, 3000, 3500, 4000, 5000, 6000, 7000, 8000
One-Year Limited Warranty
☑  One (1) year from the date of purchase on all structural frame components; Seat post and frame.
☑  One (1) Year from the date of purchase for the electronic component
☑  One (1) Year from the date of purchase of  batteries.

PUSHPAK MOTORS WARRANTY – MOBILITY SCOOTERS
Models: 1000, 2000, 3000, 3500, 4000, 5000, 6000, 7000, 8000
One Year Limited Warranty
One (1) years from the date of purchase on all structural frame components; Seat post and frame.
One Year Limited Warranty
One (1) Year from the date of purchase, if any part or electronic component of the scooter is
found upon examination to be defective in material and/or workmanship, it will be replaced at
Pushpak’s discretion.
The batteries are warranted by Pushpak for 1 year after the purchase of the Unit.
Labor and service calls are NOT included: The purchaser is responsible for the delivery to the
authorized repair facility. Satisfactory proof of purchase is always required for warranty service.
Please contact the dealer/company from whom you purchased your Pushpak product.
SHIPPING - DOMESTIC: Parts will be provided under warranty at no charge. All warranty
items will be shipped via UPS Ground. Shipping fees will be at the expense of the purchaser.
SHIPPING - INTERNATIONAL: Parts will be provided under warranty at no charge, but
shipping to any offshore and/or international location will be the responsibility of the purchaser.
International and offshore end-users must contact Pushpak directly to initiate the warranty
process.
MOTOR: In cases where there is an increase in the operational noise level, the warranty does not
apply.
(An increase in operational noise level usually occurs due to excessive strain on the trike).


SERVICE: Warranty service can be performed by Pushpak or by an authorized service facility.
Do not return faulty parts to Pushpak without prior consent. A request for a Return Authorization
is required prior to returning items. All transportation costs and shipping damage incurred while
submitting units and/or parts for repair or replacement are the responsibility of the original
purchaser.
WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the
Scooter.
This Warranty excludes:
• Battery Charger: The charger carries a 30 day warranty.
• Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts,
bulbs, upholstery and seating, throttle, brakes, motor brushes, fuses, plastic shrouds and footrest
covers)
• Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence,
improper operation, excessive loading, maintenance, storage, commercial use, or use other than
normal.
• Used other than for the purpose of the purchaser’s mobility.
• Repairs and/or modifications made to any part of the scooter without specific and prior consent
from Pushpak.
• Labor, service calls, shipping (including warranty claims), and other charges incurred for repair
of the product are not approved by Pushpak unless authorized.
• Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause.
Any battery faults due to a defect in the original manufacture will normally become obvious
within the first two months of use. Any gradual deterioration in performance after this period is
normally associated with fair wear and tear, misuse or accidental damage and as such is not
covered by the manufacturer’s warranty. There is no other express warranty.
• Implied warranties, including those of merchantability and fitness for a particular purpose, are
limited to one (1) year from the date of the original purchase and to the extent permitted by law.
Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for
consequential damages under any and all warranties are excluded.

Return and Refund Policy

Cancellations & Refunds: At First Class Mobility we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). 

If you have questions, please send an email to support@firstclassmobility.com or call us at 307-243-4414

Cancellations (Before Order Ships)

If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at  307-243-4414, or the chat in the bottom right, or email support@firstclassmobility.com at any time. 

Cancellations of Custom Orders

Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. Custom order brands include:

Dundalk Lesiurecraft. No returns accepted/.The Order Cancellation and Change Policy includes: Cancellations without penalty up to 14 days from order entry; a $75 fee applies thereafter and orders can't be cancelled within 7 days of the ship date.

Post-shipping address changes incur a $250 fee. For Canadian Timber Collection, dealers have 24 hours for a $75 change fee.

These units are custom-made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

Refunds and Returns.

All our products are sourced directly from our manufacturers and partner brands. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.

Due to significantly increasing LTL/freight shipping costs, any outright returns will incur a 25% restocking fee plus the cost of in/out shipping, and a 2.9% transaction fee. If you are replacing the product with another item, we may be able to help cover some of the associated costs, depending on the product.

Please note, certain products listed below are non-returnable and non-refundable. Under specific circumstances, we can consult with the manufacturers to see if a return is feasible. If the manufacturer agrees to a return, a restocking fee, both-way shipping costs, and a 2.9% transaction fee will apply regardless. This comprehensive policy ensures that we can continue providing high-quality service while managing the increased logistics costs effectively.

First Class Mobility offers a 30-day return policy for unused items in their original packaging. As authorized partners with various brands, please note that some brands have their own return policies.

EWheels allows returns within 14 days, provided the item is unopened, unused, and in its original packaging.

Products manufactured by these Vendors are Non-Returnable:

• AFIKIM
• Assured Comfort
• Charme Tech
• Dawn House
• Green Transporter
• Immersus
• Medacure Inc
• Pushpak Motors
• Prius Healthcare
• ROHO
• Scoota Trailer
• SleepSafe Beds
• Journey - The Perfect Sleepchair (custom made to order)

 
Product Categories that are Non-Returnable:

• Adjustable Beds
• Hospital Beds - (cannot be returned - special order item)
• Mattresses such as Low Air Loss and Alternating Pressure types - (non-refundable, custom-ordered products)
• Wheelchair Cushions
• Specificied Scooters and Wheelchair brands

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages. All orders are dispatched within 1-3 business days and delivered within 4-8 business days.  

Order delays have proven to be unavoidable and outside of the control of First Class Mobility.. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Please Read the Following

When you are making a purchase from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:

• I understand I am to inspect the package upon delivery, and notate and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
• I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
• I understand that products need to be returned unopened and unused.  An additional restocking fee may occur.
• I understand that if my order has left the warehouse, I am unable to receive a full refund. 
• I understand that if I return my order once it has shipped, I will be responsible for paying any return shipping fees and restocking fees, which vary by product, but are usually around 25%.+ 3% transaction fee. 

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery.  If your item(s) arrive damaged please send photos of the damage, box, and SKU, along with a brief description of the damage to [email] and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours. 

Warranty

Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.

Returns

The First Class Mobility default is that customers will be responsible for all return shipping charges or re-consignment fees caused by customer error, unless otherwise stated on the product page. 

All of our products have guaranteed warranty policies - meaning that you will 100% get a fully functional, operating product that you paid for without any extra expenses incurred on your end - please see individual product pages for details. 

Missed Delivery and Return Policy

In the event that a scheduled delivery appointment is missed due to the freight company's inability to make the delivery, and the goods are returned to the sender, the customer will be responsible for the following:

• A 25% restocking fee of the product's total purchase price.
• Outbound and return shipping costs associated with the delivery attempt.

We advise all customers to ensure availability during the scheduled delivery window to avoid these additional charges. If there are any issues with the appointment, please contact the freight company or our customer service team to reschedule as soon as possible

BOGO Promotions

In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.

All customers agree that they have read, understand, and agree to the terms and conditions above. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].

Chargebacks

Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.

Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together.  Thank you for shopping with us!

Contact support@firstclassmobility.com with any questions,

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.