Pushpak Motors 5000 Mobility Scooter

Newfound freedom with the Pushpak Motors 5000 Mobility Scooter. Effortlessly conquer inclines with a 20º climbing capability and a robust 700-pound maximum load capacity. Cruise at a maximum speed of 18 miles per hour, covering impressive distances of 40-50 miles on a single charge. This feature-packed scooter includes an LCD, USB port, MP3/Radio for entertainment, turn signals for safety, a horn, headlights, taillights, and the added convenience of a hard top roof and windshield with a wiper. The Pushpak Motors 5000 is not just a scooter; it's your all-in-one solution for comfortable and innovative mobility.

Built for Reliability

Enjoy the Pushpak Motors 5000 Mobility Scooter. Built for reliability, it supports weights from 300 to 330 lbs, featuring an 800W DC Brushless motor for a powerful ride. The 6061 Aluminum Alloy frame ensures durability, while the 60V 45Ah Lithium-Ion battery provides a long-lasting, 2-3 year lifespan. With an AC 71.1V 5.0A charger, it takes just 8 hours to recharge an empty battery. The scooter's 60V 45Ah 1000W Brushless controller, front drum, and rear hydraulic disc brakes, along with 6061 Aluminum Alloy rims, offer a secure and stylish mobility solution.

Key Features:

☑ Climbing Capability: 20º
☑ Maximum Load: 700 Pounds
☑ Maximum Speed: 18 Miles Per Hour
☑ Maximum Range: 40-50 Miles
☑ Built-In Features: LCD Display, USB Port, MP3/Radio, Turn Signals, Horn, Headlight, ☑ Taillights, Hard Top Roof, Windshield with Wiper

Documents

Pushpak Owners Manual

PushPak Warranty

Specifications

Warranty

PUSHPAK MOTORS WARRANTY – MOBILITY SCOOTERS
Models: 1000, 2000, 3000, 3500, 4000, 5000, 6000, 7000, 8000
One-Year Limited Warranty
☑ One (1) year from the date of purchase on all structural frame components; Seat post and frame.
☑ One (1) Year from the date of purchase for the electronic component
☑ One (1) Year from the date of purchase of batteries

PUSHPAK MOTORS WARRANTY – MOBILITY SCOOTERS
Models: 1000, 2000, 3000, 3500, 4000, 5000, 6000, 7000, 8000
One Year Limited Warranty
One (1) years from the date of purchase on all structural frame components; Seat post and frame.
One Year Limited Warranty
One (1) Year from the date of purchase, if any part or electronic component of the scooter is
found upon examination to be defective in material and/or workmanship, it will be replaced at
Pushpak’s discretion.
The batteries are warranted by Pushpak for 1 year after the purchase of the Unit.
Labor and service calls are NOT included: The purchaser is responsible for the delivery to the
authorized repair facility. Satisfactory proof of purchase is always required for warranty service.
Please contact the dealer/company from whom you purchased your Pushpak product.
SHIPPING - DOMESTIC: Parts will be provided under warranty at no charge. All warranty
items will be shipped via UPS Ground. Shipping fees will be at the expense of the purchaser.
SHIPPING - INTERNATIONAL: Parts will be provided under warranty at no charge, but
shipping to any offshore and/or international location will be the responsibility of the purchaser.
International and offshore end-users must contact Pushpak directly to initiate the warranty
process.
MOTOR: In cases where there is an increase in the operational noise level, the warranty does not
apply.
(An increase in operational noise level usually occurs due to excessive strain on the trike).


SERVICE: Warranty service can be performed by Pushpak or by an authorized service facility.
Do not return faulty parts to Pushpak without prior consent. A request for a Return Authorization
is required prior to returning items. All transportation costs and shipping damage incurred while
submitting units and/or parts for repair or replacement are the responsibility of the original
purchaser.
WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the
Scooter.
This Warranty excludes:
• Battery Charger: The charger carries a 30 day warranty.
• Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts,
bulbs, upholstery and seating, throttle, brakes, motor brushes, fuses, plastic shrouds and footrest
covers)
• Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence,
improper operation, excessive loading, maintenance, storage, commercial use, or use other than
normal.
• Used other than for the purpose of the purchaser’s mobility.
• Repairs and/or modifications made to any part of the scooter without specific and prior consent
from Pushpak.
• Labor, service calls, shipping (including warranty claims), and other charges incurred for repair
of the product are not approved by Pushpak unless authorized.
• Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause.
Any battery faults due to a defect in the original manufacture will normally become obvious
within the first two months of use. Any gradual deterioration in performance after this period is
normally associated with fair wear and tear, misuse or accidental damage and as such is not
covered by the manufacturer’s warranty. There is no other express warranty.
• Implied warranties, including those of merchantability and fitness for a particular purpose, are
limited to one (1) year from the date of the original purchase and to the extent permitted by law.
Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for
consequential damages under any and all warranties are excluded.

Order Acknowledgment

Upon placing an order, you will receive an automated confirmation email containing the details of your purchase. This email acknowledges that your order has been received and is being processed.

• Payment Authorization
  Your payment method will be pre-authorized at the time of checkout. The charge will only be finalized once the order has been verified and prepared for shipment.

• Stock Verification
  After your order is received, our team will confirm product availability. If the item is in stock, it will be packaged and shipped. If the item is unavailable or on backorder, we will notify you immediately via email or phone with available options, including:

  • An estimated restock date
  • Alternative products
  • A full refund upon request

• Order Updates
  You will receive email updates throughout the fulfillment process, including shipment confirmation and tracking details once your order is dispatched.

Cancellations (Before Order Ships)

If you need to cancel your order, please contact us as soon as possible. While we strive to accommodate cancellations, please note that if your order has already been processed with the manufacturer but has not yet shipped, the manufacturer may charge a processing fee. Any such fees will be deducted from your refund.

Our team is here to assist you during business hours at 307-243-4414, through the chat option in the bottom right corner of our website, or via email at support@firstclassmobility.com anytime.

Refunds and Returns.

All our products are sourced directly from manufacturers. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.

Once the manufacturer receives and inspects your returned item, your refund will be processed and issued to the original payment method. While inspections can take up to four weeks, they are usually completed within 7–10 business days. The refund will be adjusted for outbound and return shipping costs, handling, and a 25% restocking fee.

If you do not see the refund within 7 business days after approval, please contact your bank or credit card provider, as additional processing times may apply.

Returns

You can return your purchase within 30 days for a refund of the purchase price, excluding shipping, handling plus 25% restocking fees. To be eligible for a return, the item must:

• Be in unused condition
• Be returned in its original packaging
• Include all parts, accessories, and documentation

Products manufactured by these Vendors are Non-Returnable:

Company List

• AFIKIM
• Assured Comfort
• Circle Specialty
• Charme Tech Sleepstar
• Dawn House
• Discover Your Mobility
• Green Transporter
• Immersus
• Medacure Inc
  
• ObboMed
• Pushpak Motors
• Prius Healthcare
• Pro Active Medical Protekt Aire
• ROHO
• Scoota Trailer
• SleepSafe Beds
• Span America Mattress
• Supracor
• Journey - The Perfect Sleepchair (custom made to order)
• Wellell

 
Product Categories that are Non-Returnable:

Non-Returnable Product Categories

• Adjustable Beds
• Hospital Beds - (cannot be returned - special order item)
• Mattresses such as Low Air Loss and Alternating Pressure types - (non-refundable, custom-ordered products)
• Wheelchair Cushions / Support Surfaces
• Specificied Scooters and Wheelchair brands

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages. All orders are dispatched within 1-3 business days and delivered within 4-8 business days.  

Order delays have proven to be unavoidable and outside of the control of First Class Mobility.. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Please Read the Following

When you are making a purchase from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:

• I understand I am to inspect the package upon delivery, and notate and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
• I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
• I understand that products need to be returned unopened and unused.  An additional restocking fee may occur.
• I understand that if my order has left the warehouse, I am unable to receive a full refund. 
• I understand that if I return my order once it has shipped, I will be responsible for paying any handling, outbound and return shipping costs plus restocking fees of 25%.

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery.  If your item(s) arrive damaged please send photos of the damage, box, and SKU, along with a brief description of the damage to [email] and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours. 

Missed Delivery and Return Policy

In the event that a scheduled delivery appointment is missed due to the freight company's inability to make the delivery, and the goods are returned to the sender, the customer will be responsible for the following:

• A 25% restocking + Handling Fees
• Outbound and return shipping costs associated with the delivery attempt.

We advise all customers to ensure availability during the scheduled delivery window to avoid these additional charges. If there are any issues with the appointment, please contact the freight company or our customer service team to reschedule as soon as possible

BOGO Promotions

In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.

All customers agree that they have read, understand, and agree to the terms and conditions above. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].

Warranty

All products sold by us are covered under the manufacturer’s warranty from the date of purchase. Warranty terms vary by manufacturer; please refer to individual product pages for specific details.

If an item arrives damaged, it must be reported immediately upon delivery for assistance. After the return period, any issues or defects must be addressed directly with the manufacturer under their warranty terms.

We are happy to assist by providing proof of purchase and warranty details, but we are not responsible for repairs, replacements, or warranty claims after the return period. Manufacturer warranties generally cover defects in materials or workmanship but do not cover damage from normal use, wear, and tear, or improper handling.. 

Chargebacks

Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.

Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together.  Thank you for shopping with us!

Contact support@firstclassmobility.com with any questions,

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.