RIO Mobility Firefly 2.5 Electric Scooter

Firefly 2.5 Electric Scooter by RIO Mobility

The RIO Mobility Firefly 2.5 Electric Scooter is a lightweight and powerful solution to enhance your wheelchair. With a weight capacity of 300 lbs, it provides a smooth ride with a top speed of 12 mph and a 16-mile range on a full charge. Powered by a 350W, 36V brushless motor, it’s ideal for both indoor and outdoor use. The charging time is about 3 hours, ensuring you’re ready to go in no time. This attachment easily connects to most wheelchairs for added freedom and mobility.

Firefly 2.5 Electric Scooter Adjustable Speed and Flexibility

Equipped with five adjustable speed modes, the Firefly lets you reach speeds of up to 12 miles per hour. Whether you’re maneuvering through tight spaces or speeding along open paths, the Firefly offers versatile control for a range of environments.

Firefly 2.5 Electric Scooter Removable Lithium-ion Battery

The Firefly boasts a removable lithium-ion battery with a 16-mile range, depending on usage and terrain. It doubles as a power bank to charge mobile devices, offering added convenience and independence on the go. With a 3-hour charging time, you’ll be ready to ride again in no time.

Firefly 2.5 Electric Scooter Advanced Safety Features

Safety is paramount with the Firefly’s dual rotor disc brakes that offer reliable stopping power. Color-coded throttles with anti-slip grips ensure easy and safe operation, even on rough terrain or during long rides. This combination gives you the confidence to navigate various environments securely.

Firefly 2.5 Electric Scooter Compact and Easy to Transport

The Firefly is designed for easy storage and transport with a quick-release center frame that disassembles without tools. Its dual kickstands make parking and storing the scooter attachment simple and secure, ensuring hassle-free mobility wherever you go.

Optional Travel Bag for Firefly 2.5 Electric Scooter Attachment

RIO Mobility Firefly Tire Types

Features and Benefits

• High-Speed Performance: Reach up to 12 mph, enhancing your mobility for faster travel.
• 16-Mile Range: Long-lasting battery ensures you can cover more ground with fewer charges.
• Quick Attachment/Detachment: Easily attach or remove the Firefly from your wheelchair within seconds.
• Lightweight & Portable: Removable lithium-ion battery for easy transport and storage.
• Brushless Motor: Smooth, efficient operation for a quieter and longer-lasting ride.
• Dual Disc Brakes: Safe and responsive stopping power for improved control.
• Full Color Display: Stay informed with real-time speed, battery, and status updates.
• Ergonomic Handlebars: Comfort and stability for better grip and control.

Documents

RIO Mobility Firefly 2.5 Product Manual

RIO Mobility Firefly 2.5 Product Brochure

RIO Mobility Firefly 2.5 Fit Guide

Product Specifications

Warranty Information

• Rio Mobility offers a one-year warranty for the Firefly 2.5, covering manufacturing defects in materials and workmanship. The lithium-ion battery is covered for six months. The warranty does not cover damage from misuse, physical harm, water exposure, or issues like broken wires, dropped batteries, or chargers.

RIO Mobility Firefly 2.5 Product Video

Rio Mobility Firefly™ 2.5 Warranty Information

Device Warranty: 1-year warranty for manufacturing defects in materials and workmanship.
Battery Warranty: 6-month warranty for manufacturing defects in the lithium-ion battery.

Not Covered:
Damage to connectors, pins, cables, or wires (e.g., pulled or severed motor wires).
Dropped chargers or batteries.
Water damage or any physical damage after receipt.

Notes:
Report any damage or defects upon product receipt.
Improper battery care may void the warranty.

Warranty applies only to the original owner and is non-transferable.

Order Processing 

Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.

Stock availability is confirmed after purchase:

• In stock: Your order will be prepared and shipped.

• Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.

After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.

Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.

Condition of Returns

Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.

How to Request

All return, refund, or exchange requests must be submitted in writing to
📧 support@firstclassmobility.com

Pre-Orders & Backorders

Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.

Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.

Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.

If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.

Final Sale Items

The following categories are non-returnable and non-refundable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility accessories

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries & Refused Shipments

Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand.
We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.

After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.

Chargebacks & Disputes

If you experience any issues with your order, please contact us first so we can assist.

By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.

Agreement & Disclaimer

By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.

All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.