RIO Mobility Firefly 2.5 Electric Scooter

Firefly 2.5 Electric Scooter by RIO Mobility

The RIO Mobility Firefly 2.5 Electric Scooter is a lightweight and powerful solution to enhance your wheelchair. With a weight capacity of 300 lbs, it provides a smooth ride with a top speed of 12 mph and a 16-mile range on a full charge. Powered by a 350W, 36V brushless motor, it’s ideal for both indoor and outdoor use. The charging time is about 3 hours, ensuring you’re ready to go in no time. This attachment easily connects to most wheelchairs for added freedom and mobility.

Firefly 2.5 Electric Scooter Adjustable Speed and Flexibility

Equipped with five adjustable speed modes, the Firefly lets you reach speeds of up to 12 miles per hour. Whether you’re maneuvering through tight spaces or speeding along open paths, the Firefly offers versatile control for a range of environments.

Firefly 2.5 Electric Scooter Removable Lithium-ion Battery

The Firefly boasts a removable lithium-ion battery with a 16-mile range, depending on usage and terrain. It doubles as a power bank to charge mobile devices, offering added convenience and independence on the go. With a 3-hour charging time, you’ll be ready to ride again in no time.

Firefly 2.5 Electric Scooter Advanced Safety Features

Safety is paramount with the Firefly’s dual rotor disc brakes that offer reliable stopping power. Color-coded throttles with anti-slip grips ensure easy and safe operation, even on rough terrain or during long rides. This combination gives you the confidence to navigate various environments securely.

Firefly 2.5 Electric Scooter Compact and Easy to Transport

The Firefly is designed for easy storage and transport with a quick-release center frame that disassembles without tools. Its dual kickstands make parking and storing the scooter attachment simple and secure, ensuring hassle-free mobility wherever you go.

Optional Travel Bag for Firefly 2.5 Electric Scooter Attachment

RIO Mobility Firefly Tire Types

Features and Benefits

• High-Speed Performance: Reach up to 12 mph, enhancing your mobility for faster travel.
• 16-Mile Range: Long-lasting battery ensures you can cover more ground with fewer charges.
• Quick Attachment/Detachment: Easily attach or remove the Firefly from your wheelchair within seconds.
• Lightweight & Portable: Removable lithium-ion battery for easy transport and storage.
• Brushless Motor: Smooth, efficient operation for a quieter and longer-lasting ride.
• Dual Disc Brakes: Safe and responsive stopping power for improved control.
• Full Color Display: Stay informed with real-time speed, battery, and status updates.
• Ergonomic Handlebars: Comfort and stability for better grip and control.

Documents

RIO Mobility Firefly 2.5 Product Manual

RIO Mobility Firefly 2.5 Product Brochure

RIO Mobility Firefly 2.5 Fit Guide

Product Specifications

Warranty Information

• Rio Mobility offers a one-year warranty for the Firefly 2.5, covering manufacturing defects in materials and workmanship. The lithium-ion battery is covered for six months. The warranty does not cover damage from misuse, physical harm, water exposure, or issues like broken wires, dropped batteries, or chargers.

RIO Mobility Firefly 2.5 Product Video

Rio Mobility Firefly™ 2.5 Warranty Information

Device Warranty: 1-year warranty for manufacturing defects in materials and workmanship.
Battery Warranty: 6-month warranty for manufacturing defects in the lithium-ion battery.

Not Covered:
Damage to connectors, pins, cables, or wires (e.g., pulled or severed motor wires).
Dropped chargers or batteries.
Water damage or any physical damage after receipt.

Notes:
Report any damage or defects upon product receipt.
Improper battery care may void the warranty.

Warranty applies only to the original owner and is non-transferable.

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that things change. Here's our cancellation policy:

• Within 24 hours: Free cancellation
• After 24 hours: Subject to a 10–25% restocking fee depending on the brand
• Custom orders: Cannot be canceled once processing begins

Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat

🔁 Returns & Refunds

Returns are accepted within 30 days, subject to the following:

Return Requirements:

• Item must be unused, in original packaging, with all accessories and documents
• Subject to 25% restocking fee
• Shipping costs (both ways) are non-refundable and paid by the customer

Return Process:

Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.

🚫 Non-Returnable Items

Some products cannot be returned due to hygiene, customization, or manufacturer policies.

Non-Returnable Categories:

• Adjustable Beds
• Hospital Beds (special order)
• Mattresses (custom/hygiene item)
• Red Light Therapy Devices
• Wheelchair Cushions & Support Surfaces
• Certain Scooters and Wheelchairs

For a full list of non-returnable brands, click here.

🚚 Shipping & Delivery

Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.

📦 Damages Upon Delivery

Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

If you're unavailable during delivery and the item is returned to the sender:

• 25% restocking fee applies
• You’re responsible for both outbound and return shipping costs

To avoid this, contact the freight carrier or our team to reschedule your delivery.

🎁 BOGO Promotions

For Buy One, Get One offers:

• Both items must be returned for a full refund
• If only one is returned, store credit or a replacement will be offered
• Return shipping and restocking fees may still apply

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase
• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.