RIO Mobility Firefly 2.5 Electric Scooter

Firefly 2.5 Electric Scooter by RIO Mobility

The RIO Mobility Firefly 2.5 Electric Scooter is a lightweight and powerful solution to enhance your wheelchair. With a weight capacity of 300 lbs, it provides a smooth ride with a top speed of 12 mph and a 16-mile range on a full charge. Powered by a 350W, 36V brushless motor, it’s ideal for both indoor and outdoor use. The charging time is about 3 hours, ensuring you’re ready to go in no time. This attachment easily connects to most wheelchairs for added freedom and mobility.

Firefly 2.5 Electric Scooter Adjustable Speed and Flexibility

Equipped with five adjustable speed modes, the Firefly lets you reach speeds of up to 12 miles per hour. Whether you’re maneuvering through tight spaces or speeding along open paths, the Firefly offers versatile control for a range of environments.

Firefly 2.5 Electric Scooter Removable Lithium-ion Battery

The Firefly boasts a removable lithium-ion battery with a 16-mile range, depending on usage and terrain. It doubles as a power bank to charge mobile devices, offering added convenience and independence on the go. With a 3-hour charging time, you’ll be ready to ride again in no time.

Firefly 2.5 Electric Scooter Advanced Safety Features

Safety is paramount with the Firefly’s dual rotor disc brakes that offer reliable stopping power. Color-coded throttles with anti-slip grips ensure easy and safe operation, even on rough terrain or during long rides. This combination gives you the confidence to navigate various environments securely.

Firefly 2.5 Electric Scooter Compact and Easy to Transport

The Firefly is designed for easy storage and transport with a quick-release center frame that disassembles without tools. Its dual kickstands make parking and storing the scooter attachment simple and secure, ensuring hassle-free mobility wherever you go.

Optional Travel Bag for Firefly 2.5 Electric Scooter Attachment

RIO Mobility Firefly Tire Types

Features and Benefits

• High-Speed Performance: Reach up to 12 mph, enhancing your mobility for faster travel.
• 16-Mile Range: Long-lasting battery ensures you can cover more ground with fewer charges.
• Quick Attachment/Detachment: Easily attach or remove the Firefly from your wheelchair within seconds.
• Lightweight & Portable: Removable lithium-ion battery for easy transport and storage.
• Brushless Motor: Smooth, efficient operation for a quieter and longer-lasting ride.
• Dual Disc Brakes: Safe and responsive stopping power for improved control.
• Full Color Display: Stay informed with real-time speed, battery, and status updates.
• Ergonomic Handlebars: Comfort and stability for better grip and control.

Documents

RIO Mobility Firefly 2.5 Product Manual

RIO Mobility Firefly 2.5 Product Brochure

RIO Mobility Firefly 2.5 Fit Guide

Product Specifications

Warranty Information

• Rio Mobility offers a one-year warranty for the Firefly 2.5, covering manufacturing defects in materials and workmanship. The lithium-ion battery is covered for six months. The warranty does not cover damage from misuse, physical harm, water exposure, or issues like broken wires, dropped batteries, or chargers.

RIO Mobility Firefly 2.5 Product Video

Rio Mobility Firefly™ 2.5 Warranty Information

Device Warranty: 1-year warranty for manufacturing defects in materials and workmanship.
Battery Warranty: 6-month warranty for manufacturing defects in the lithium-ion battery.

Not Covered:
Damage to connectors, pins, cables, or wires (e.g., pulled or severed motor wires).
Dropped chargers or batteries.
Water damage or any physical damage after receipt.

Notes:
Report any damage or defects upon product receipt.
Improper battery care may void the warranty.

Warranty applies only to the original owner and is non-transferable.

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Eligible products may be returned within 7 days of delivery with prior return authorization.

Approved returns may be subject to:

• A 25% restocking fee
• Non-refundable outbound shipping charges
• Non-refundable white-glove delivery charges (if applicable)
• Return shipping costs paid by the customer

Returned items must be unused, in original packaging, and include all parts, accessories, manuals, and documentation.

Return requests submitted after 7 days of delivery may not be eligible for approval at our discretion.

To request a return authorization, please contact:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility and Lift accessories 

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here 

Non-Returnable Accessories

Accessories are final sale and are not eligible for return or refund unless they arrive damaged, defective, or were shipped in error.

For purposes of this policy, an accessory is any optional add-on, enhancement, replacement component, comfort item, positioning aid, storage item, battery, charger, or similar product designed for use with a primary piece of durable medical equipment.

Examples include, but are not limited to:

• Spare batteries
• Chargers
• Cup holders
• Storage bags
  
• Seat cushions
• Positioning supports
• Travel covers
• Replacement parts
• Other optional add-ons and upgrades

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.