ROHO Agility Max Wheelchair Back Support System
The ROHO AGILITY Max Contour Back System provides dependable support to enhance stability and posture, offering exceptional comfort in wheelchair use. Engineered to prioritize comfort and effective positioning, this system is ideal for users seeking additional stability. Featuring innovative adjustable lateral air pads, the AGILITY Max Contour Back System provides customizable support to meet diverse alignment preferences.
Reliable and Adaptive Wheelchair Back Support
The ROHO Agility Max Contour Back Support features advanced Air Floatation technology, providing a durable, comfortable, and adaptable option for wheelchair back support. This system is designed to meet a wide range of positioning needs. Built with long-lasting Zytel composite hardware, it remains securely in place and slip-resistant. The ROHO Agility Back maintains stability across various activity levels, enhancing user safety and comfort.
Exceptional Strength and Easy Adjustability
Stronger
The AGILITY Back System has proven its durability, successfully completing 100,000 cycles without any damage or slippage, even under 300 lbs. of direct force applied to the top of the backrest.
Easy to Adjust
The AGILITY Back System allows quick adjustments for angle, height, and depth, all while the user remains seated. These adjustments can be made easily with a single tool.
Why AGILITY?
AGILITY stands out with its innovative Zytel® composite hardware, designed for outstanding durability and slip resistance. This reliable construction offers lasting security for users across a variety of activities, making it a trusted choice for those seeking dependable wheelchair support.of ROHO Agility Wheelchair Back Support System:
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Easy to Adjust: The Agility™ Max Contour Back’s angle, height, and depth can be adjusted with a single tool, allowing convenient in-chair customization for the user.
Stronger: The Agility™ Back has demonstrated exceptional strength, enduring 100,000 cycles without damage or slippage, even under 300 lbs. of direct force applied to the top of the backrest.
The ROHO Agility Max includes:
- Cover
- Foam pad
- Back shell
- Foam insert
- Adjustable air inserts
- Mounting hardware
- Quick set-up guide
- Repair kit
- Hand pump
- Dual wrench
- Operation manual
- Product registration card
- Choice of quick-release or fixed mounting hardware
AGILITY backs are designed for quick, versatile installation on most wheelchairs. Constructed from aircraft-grade aluminum, they provide a balanced combination of light weight and durability. The DRY FLOATATION insert offers stability and comfort, while the adjustable air insert allows users to customize their support preferences.
ROHO Agilit Max Manuals
ROHO Agility Max Instruction Manual
ROHO Back Supports Brochure
ROHO Back Sizing Matrix Guide
ROHO Lateral Pads Manual
ROHO WARRANTY
ROHO warrants the product for the following term:
- AGILITY Max Back shell and hardware: 5 years limited warranty
- AGILITY Max Air insert: 18 months limited warranty
- AGILITY MAX Cover and foam: 18 months limited warranty
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
- In stock? We ship it.
- Out of stock/backorder? We’ll contact you with options:
- Estimated restock date
- Alternative product
- Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that things change. Here's our cancellation policy:
- Within 24 hours: Free cancellation
- After 24 hours: Subject to a 10–25% restocking fee depending on the brand
- Custom orders: Cannot be cancelled once processing begins
- If your order has already shipped, it cannot be canceled.
Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat
🔁 Returns & Refunds
Returns are accepted within 30 days, subject to the following:
Return Requirements:
- Item must be unused, in original packaging, with all accessories and documents
- Subject to 25% restocking fee
- Shipping costs (both ways) are non-refundable and paid by the customer
Return Process:
Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.
🚫 Non-Returnable Items
Some products cannot be returned due to hygiene, customization, or manufacturer policies.
Non-Returnable Categories:
- Adjustable Beds
- Hospital Beds (special order)
- Mattresses (custom/hygiene item)
- Red Light Therapy Devices
- Wheelchair Cushions & Support Surfaces
- Certain Scooters and Wheelchairs
For a full list of non-returnable brands, click here.
🚚 Shipping & Delivery
Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.
📦 Damages Upon Delivery
Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.
Damage not reported within 24 hours may not be eligible for a claim.
📭 Missed Deliveries
If you're unavailable during delivery and the item is returned to the sender:
- 25% restocking fee applies
- You’re responsible for both outbound and return shipping costs
To avoid this, contact the freight carrier or our team to reschedule your delivery.
🎁 BOGO Promotions
For Buy One, Get One offers:
- Both items must be returned for a full refund
- If only one is returned, store credit or a replacement will be offered
- Return shipping and restocking fees may still apply
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
- Proof of purchase
- Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
- Inspect your package upon delivery and report any damage within 24 hours
- You are responsible for return/exchange shipping costs
- Returns must be unopened and unused
- Orders that have shipped are not eligible for a full refund
- Refunds will be adjusted for shipping, handling, and a 25% restocking fee
📬 Contact Us
Need assistance? Reach out anytime:
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