ROHO Contour Select Wheelchair Cushion: Tailored Support and Stability
The ROHO Contour Select Wheelchair Cushion is designed to improve seating stability and comfort through ISOFLO® Memory Control. This unique feature enables users to customize their support with the press of a button, locking air into four distinct compartments to reduce side-to-side and front-to-back movement. This control keeps users comfortably centered while enhancing stability for a balanced sitting experience.
Key Features of the ROHO Contour Select Cushion
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Adjustable Fit: Easily adapts to the user’s weight, shape, and movements for personalized support.
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Stable Positioning: Keeps the pelvis and thighs in a secure position to minimize shifting.
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Lightweight and Portable: Made for easy handling and daily use.
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Skin and Soft Tissue Protection: Distributes pressure evenly, minimizing skin friction.
Advanced DRY FLOATATION® Technology for Comfort
ROHO’s DRY FLOATATION Technology allows users to immerse gently into the cushion, providing even weight distribution and minimizing pressure. The air cells adapt to body movements, offering consistent comfort and reducing shear and friction.
Simple to Set Up and Maintain
With a lightweight design and easy-to-use ISOFLO controls, the ROHO Contour Select Cushion is ideal for various seating environments. The cushion is simple to assemble and available in different cell heights to support a range of seating needs, making it a versatile choice for wheelchairs and other seating options.
Included Accessories
- Repair kit
- Hand inflation pump
- Operation manual
- Two-way stretch cover
For optimal positioning with sling-seat wheelchairs, using a ROHO Contour Base or Solid Seat Insert is recommended.
How the ROHO Cushion Adapts to Your Needs
Customized Comfort and Stability
The ISOFLO Memory Control enables users to easily adjust air compartments for ideal positioning. A color-coded button (green for open, red for closed) lets users manage airflow, offering a unique combination of stability and freedom of movement.
Flexible and Responsive Air Cells
ROHO cushions feature interconnected air cells that naturally adapt to shifts in posture, providing support in any seated position. Whether in a wheelchair or another seat, the cushion conforms to body movements, enhancing comfort and maintaining stability.
Smooth Surface to Reduce Friction
Designed to work with your body, the smooth surface of ROHO cushions minimizes shear and friction while maintaining support. The air cells adjust in real time, ensuring comfort without compromising safety.
ROHO contour select cushion brochure
ROHO contour select cushion manual
Order Processing
Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.
Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.
If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.
If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.
Returns
Returns are accepted within 7 days of delivery for eligible products.
Approved returns are subject to:
After 7 days, and up to 14 days from delivery, eligible products may be exchanged only.
After 14 days, all sales are considered final.
Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.
To request a return, please email:
support@firstclassmobility.com
Pre-Orders & Backorders
Some products may require advance reservation to secure manufacturer inventory.
Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.
Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.
Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.
Final Sale Items
Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:
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Beds and mattresses
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Batteries and chargers
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All lifts (residential, vehicle, and patient lifts)
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Lift chairs, geri chairs, and patient room chairs
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Wheelchair cushions, support surfaces, and slings
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Mobility accessories
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Red light therapy devices
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All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
Defective or Damaged Items
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Missed Deliveries, Refused Shipments & Incorrect Addresses
Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.
If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand and product.
We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.
After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.
Payment Disputes
If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.
In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.
Agreement
By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.
Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.
