ROHO Hybrid Select Wheelchair Cushion

ROHO Hybrid Select Wheelchair Cushion 

Features

• Advanced seating with hybrid positioning: Adjusts to your shape, weight, and position changes. Features Roho overlay and IT insert with ISOFLO Memory Control for optimal positioning.
• Enhanced lateral stability and skin protection: Combines contoured foam base with HR foam and leg troughs for support and lateral stability. Includes a coccyx/tailbone relief cut-out and an innovative design for skin and soft tissue protection.
• Standard offloading: Offers offloading by removing the IT air insert. Provides flexibility and ensures correct positioning with each use.

 

ISOFLO Memory Control:

The ROHO Select Series cushion, featuring ISOFLO Memory Control, offers patients easy adjustability for optimal immersion and skin protection. This control grants precise management of the cushion's air levels, ensuring proper positioning. Conveniently located at the front, a button allows for in-seat adjustments and customization. The ISOFLO's color-coded system (green for open, red for closed) simplifies operation, permitting air circulation across the cushion when open and creating separate, stable air compartments when closed. This functionality enhances both comfort and stability for the user.

 

 

Roho Hybrid select cushion brochure

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 Roho cushions order form

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DRY FLOATATION Technology

Lets you in:

• The unique design lets you easily sink into the cushion, reducing both pressure and discomfort to the skin and soft tissues.
• When an individual spends the entire day seated, it can create a lot of pressure to deal with.
• A ROHO cushion allows the body to immerse without resistance into the air cells as it’s cradled in a protective environment that delivers comfort and distributes pressure.

Matches your shape:

• Water shapes perfectly to the body, so mimicking it means the ability of the cushion to match the individual shape.
• ROHO cushions make this possible with flexible cells that can provide constant and even forces across all contact areas with the body, while ensuring to remain safe, stable, and in the right position.

Moves with you:

• No matter what an individual is doing, the ROHO cushion will adapt to every position.
• The air cells follow the motions of an individual, giving support and freedom of movement.
• ROHO cushions are designed to move with the body and constantly adapt to the changes that happen throughout each day and over time.

Works with you, not against you:

• Nothing feels like a ROHO cushion. The smooth surface reduces shear and friction without compromising safety and comfort.
• The cells in a ROHO cushion are designed to transfer air between one another and adapt as the client move.
• So you can simply go about your day while the cushion works with you, always.

 

Roho Hybrid Select Cushion
Cushion width	14" - 20"
Cushion depth	14" - 20"
Cover type	Stretch-air
Product weight	3.2 lbs.*
Weight limit	500 lbs.

• Cushion Warranty 36 Months
• Cover Warranty 6 Months
• US Medicare Code E624**

 

 

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for eligible products.

Approved returns are subject to:

• A 25% restocking fee

• Non-refundable outbound shipping

• Non-refundable white-glove delivery charges (if applicable)

After 14 days, all sales are considered final.

Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.

To request a return, please email:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility and Lift accessories 

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.