Looking for a quiet, non-powered solution to help protect skin and soft tissue from pressure injuries? The ROHO PRODIGY Mattress Overlay System by Permobil offers a customizable, air-filled support surface that conforms to your body’s shape and position. Designed for individuals at risk of skin breakdown or pressure ulcers, the PRODIGY system provides zoned, reactive support without electricity or noise.
Ideal for home care, long-term care, or rehab environments, this overlay is flexible, easy to adjust, and supports a wide range of patient needs.
Non-Powered Pressure Relief Without Compromise
The PRODIGY overlay doesn’t rely on electricity or motors, making it ultra-quiet, heat-free, and easy to transport. It’s perfect for use on standard beds and in settings where powered systems may not be practical.
Zoned for Personalized Comfort
The system includes three independent, adjustable sections, each measuring 36" × 27.5". These zones allow caregivers to fine-tune pressure redistribution based on the user’s body contour, condition, or position changes over time.
Key Features and Benefits
Non-Powered Air System: No noise, no heat, no power required
Three Adjustable Sections: Conform to body shape and accommodate changing needs
Flexible Air Cells: Interconnected for even pressure distribution
Immersion Depth: Provides up to 3 inches (7.5 cm) of immersion
Segmented Design: Suitable for positions other than flat (180°)
Easy Maintenance: Wipeable air cells and machine-washable cover
Reusable: Can be disinfected and used with multiple individuals
Positioning Compatible: Works with positioning devices placed under the overlay
Supports Pain Management: Helps create a more comfortable resting environment
The ROHO Prodigy Mattress Overlay System Comes with a 12 months limited warranty.
Warranty Information
The ROHO Prodigy Mattress Overlay System Comes with a 12 months limited warranty.
Order Processing
Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.
Stock availability is confirmed after purchase:
In stock: Your order will be prepared and shipped.
Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.
Returns
Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.
After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.
Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.
Condition of Returns
Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.
Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.
Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.
Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.
If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.
Final Sale Items
The following categories are non-returnable and non-refundable:
Beds and mattresses
Batteries and chargers
All lifts (residential, vehicle, and patient lifts)
Lift chairs, geri chairs, and patient room chairs
Wheelchair cushions, support surfaces, and slings
Mobility accessories
Red light therapy devices
All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
Defective or Damaged Items
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Missed Deliveries & Refused Shipments
Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand. We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.
After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.
Chargebacks & Disputes
If you experience any issues with your order, please contact us first so we can assist.
By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.
Agreement & Disclaimer
By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.
All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.
ROHO Prodigy Mattress Overlay System User Manual