ROHO Quadtro Select High Profile Wheelchair Cushion
ROHO Quadtro Select High Profile Cushion is the most clinically advanced wheelchair cushion, constantly adapting to the user's needs or activities. The innovative ISOFLO Memory Control and autonomous four-compartment architecture provide complete control over inflation levels throughout the cushion, making it simple to ensure that the user is properly positioned.
The ROHO High Profile Cushion features a cell height of 4.25” (10.5 cm) and an immersion depth of 3.25” (8.3 cm), offering optimal immersion and pressure distribution. This design significantly enhances sitting comfort and reduces the risk of pressure injuries, ensuring that each user experiences the highest level of support and protection against skin and soft tissue breakdown. The Quadtro high profile cushion is simple to set up, positions left and right, front and back, and stabilizes and holds the position of the pelvis and thighs, providing unparalleled support and stability.
- Dimernsions
- Cell height: 4.25” (10.5 cm)
- Immersion depth: 3.25” (8.3 cm)
The product comes standard with:
- Repair kit
- Operation manual
- Hand inflation pump
- Two-way stretch cover
While using a wheelchair with a sling seat, it is recommended to use Roho Contour Base, Roho Planar Solid Seat Insert, or a solid seat platform in combination with your wheelchair cushion for best positioning results.
ISOFLO Memory Control:
The ROHO Select Series cushion's unique ISOFLO Memory Control allows the patient to quickly find and adjust the ideal position for the best immersion and skin protection. It enables complete control over the air compartments of the ROHO cushion's inflation levels, making it simple to ensure that the client is positioned correctly.
All Select Series cushions have a button that can be easily reached and found at the front that allows for fit customization and adjustments while seated. The ISOFLO control has color-coding for convenience (green is open, red is closed). Similar to a ROHO Single Compartment cushion, to let air flow freely throughout the entire cushion, the ISOFLO Memory Control can be opened. When the ISOFLO Memory Control is closed, air is sealed into distinct compartments, facilitating placement and offering stability.
Roho Quadtro Select Cushion Brochure
Roho Quadtro Select Cushion Manual
DRY FLOATATION Technology
Lets you in:
- The unique design lets you easily sink into the cushion, reducing both pressure and discomfort to the skin and soft tissues.
- When an individual spends the entire day seated, it can create a lot of pressure to deal with.
- A ROHO cushion allows the body to immerse without resistance into the air cells as it’s cradled in a protective environment that delivers comfort and distributes pressure.
Matches your shape:
- Water shapes perfectly to the body, so mimicking it means the ability of the cushion to match the individual shape.
- ROHO cushions make this possible with flexible cells that can provide constant and even forces across all contact areas with the body, while ensuring to remain safe, stable, and in the right position.
Moves with you:
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No matter what an individual is doing, the ROHO cushion will adapt to every position.
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The air cells follow the motions of an individual, giving support and freedom of movement.
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ROHO cushions are designed to move with the body and constantly adapt to the changes that happen throughout each day and over time.
Works with you, not against you:
- Nothing feels like a ROHO cushion. The smooth surface reduces shear and friction without compromising safety and comfort.
- The cells in a ROHO cushion are designed to transfer air between one another and adapt as the client move.
- So you can simply go about your day while the cushion works with you, always.
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
- In stock? We ship it.
- Out of stock/backorder? We’ll contact you with options:
- Estimated restock date
- Alternative product
- Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that things change. Here's our cancellation policy:
- Within 24 hours: Free cancellation
- After 24 hours: Subject to a 10–25% restocking fee depending on the brand
- Custom orders: Cannot be cancelled once processing begins
- If your order has already shipped, it cannot be canceled.
Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat
🔁 Returns & Refunds
Returns are accepted within 30 days, subject to the following:
Return Requirements:
- Item must be unused, in original packaging, with all accessories and documents
- Subject to 25% restocking fee
- Shipping costs (both ways) are non-refundable and paid by the customer
Return Process:
Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.
🚫 Non-Returnable Items
Some products cannot be returned due to hygiene, customization, or manufacturer policies.
Non-Returnable Categories:
- Adjustable Beds
- Hospital Beds (special order)
- Mattresses (custom/hygiene item)
- Red Light Therapy Devices
- Wheelchair Cushions & Support Surfaces
- Certain scooter and wheelchair brands are non-returnable due to manufacturer policies. These include brands like Discover Your Mobility, PET Scooters, and EWheels. – [View full list of non-returnable brands here]
For a full list of non-returnable brands, click here.
🚚 Shipping & Delivery
Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.
📦 Damages Upon Delivery
Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.
Damage not reported within 24 hours may not be eligible for a claim.
Defective Items
If a product arrives damaged or defective, we will offer a free replacement at no cost to you. The item must be returned before a replacement will be shipped; a pre-paid return label will be provided.
📭 Missed Deliveries
If you're unavailable during delivery and the item is returned to the sender:
- 25% restocking fee applies
- You’re responsible for both outbound and return shipping costs
To avoid this, contact the freight carrier or our team to reschedule your delivery.
🎁 BOGO Promotions
For Buy One, Get One offers:
- Both items must be returned for a full refund
- If only one is returned, store credit or a replacement will be offered
- Return shipping and restocking fees may still apply
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
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Proof of purchase
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Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
- Inspect your package upon delivery and report any damage within 24 hours
- You are responsible for return/exchange shipping costs
- Returns must be unopened and unused
- Orders that have shipped are not eligible for a full refund
- Refunds will be adjusted for shipping, handling, and a 25% restocking fee
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