Samson Protective Hard Shell Case by Discover Your Mobility
The Samson Protective Hard Shell Case is custom-designed to keep your Pegasus Plus HD wheelchair safe during travel. With dimensions of 36.5" x 26" x 17" and a weight of 47 lbs, this case provides ample space and a capacity of up to 350 lbs to accommodate your mobility device while ensuring maximum protection. Its hard shell exterior is built to withstand impacts, shielding your wheelchair from bumps, scratches, and dents. This case offers peace of mind during transport, keeping your equipment secure and ready for use, no matter the conditions of your journey.
Ultimate Protection for Your Electric Wheelchairs
The Samson Protective Hard Shell Case is specifically designed to offer the ultimate protection for your Electric Wheelchair during travel. Whether you're using the Eagle HD, Electra7, Air Hawk, Falcon, or Matrix Wheelchair, this custom-built case provides peace of mind, ensuring your wheelchair remains safe from potential airline damage. Its durable hard shell exterior nearly eliminates the risk of impacts or scratches, giving you the confidence to travel without concern for your equipment.
Versatile Storage Solution for Your Mobility Aid
Beyond travel, the Samson Hard Shell Case also serves as an excellent storage solution when not in use. With its spacious interior, it offers ample capacity for storing your wheelchair and other items, making it a versatile and practical accessory. Whether you're on the go or simply looking for extra storage, the Samson case combines security, convenience, and reliability for all your mobility needs.
Specifications:
- Dimensions: 36.5" x 26" x 17"
- Weight: 47 lbs
- Capacity: Up to 350 lbs
- Protection: Hard shell exterior for maximum safety
- Convenience: Easy-to-use handles and secure locking mechanism
Warranty Information
- Your Samson Protective Hard Shell Case comes with a 1 year warranty.
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
- In stock? We ship it.
- Out of stock/backorder? We’ll contact you with options:
- Estimated restock date
- Alternative product
- Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that things change. Here's our cancellation policy:
- Within 24 hours: Free cancellation
- After 24 hours: Subject to a 10–25% restocking fee depending on the brand
- Custom orders: Cannot be cancelled once processing begins
- If your order has already shipped, it cannot be canceled.
Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat
🔁 Returns & Refunds
Returns are accepted within 30 days, subject to the following:
Return Requirements:
- Item must be unused, in original packaging, with all accessories and documents
- Subject to 25% restocking fee
- Shipping costs (both ways) are non-refundable and paid by the customer
Return Process:
Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.
🚫 Non-Returnable Items
Some products cannot be returned due to hygiene, customization, or manufacturer policies.
Non-Returnable Categories:
- Adjustable Beds
- Hospital Beds (special order)
- Mattresses (custom/hygiene item)
- Red Light Therapy Devices
- Wheelchair Cushions & Support Surfaces
- Certain scooter and wheelchair brands are non-returnable due to manufacturer policies. These include brands like Discover Your Mobility, PET Scooters, and EWheels. – [View full list of non-returnable brands here]
For a full list of non-returnable brands, click here.
🚚 Shipping & Delivery
Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.
📦 Damages Upon Delivery
Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.
Damage not reported within 24 hours may not be eligible for a claim.
Defective Items
If a product arrives damaged or defective, we will offer a free replacement at no cost to you. The item must be returned before a replacement will be shipped; a pre-paid return label will be provided.
📭 Missed Deliveries
If you're unavailable during delivery and the item is returned to the sender:
- 25% restocking fee applies
- You’re responsible for both outbound and return shipping costs
To avoid this, contact the freight carrier or our team to reschedule your delivery.
🎁 BOGO Promotions
For Buy One, Get One offers:
- Both items must be returned for a full refund
- If only one is returned, store credit or a replacement will be offered
- Return shipping and restocking fees may still apply
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
-
Proof of purchase
-
Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
- Inspect your package upon delivery and report any damage within 24 hours
- You are responsible for return/exchange shipping costs
- Returns must be unopened and unused
- Orders that have shipped are not eligible for a full refund
- Refunds will be adjusted for shipping, handling, and a 25% restocking fee
📬 Contact Us
Need assistance? Reach out anytime:
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