Excursion Heavy Duty 4-Wheel Scooter – 500 lb Capacity, 20" Seat by Shoprider
Need a heavy-duty scooter? The Shoprider Excursion is a durable and powerful heavy-duty mobility scooter built for comfort, stability, and everyday use. With a high 500-pound weight capacity, this 4-wheel scooter is ideal for larger riders or anyone looking for a stable and reliable ride.
Its full suspension system ensures a smooth ride across most outdoor surfaces, including pavement, sidewalks, and uneven terrain.
Comfortable 20-Inch Swivel & Reclining Seat
The standard 20-inch wide seat offers generous space and is equipped with both swivel and recline features, making it easy to get in and out of the scooter or relax during longer rides. These seat functions are perfect for users who need extra support or have limited mobility, ensuring added convenience and comfort throughout the day.
User-Friendly Controls with Wig-Wag Throttle
This mobility scooter comes with a wig-wag throttle system allows users to either push forward or pull back on the lever to drive, accommodating different levels of hand strength or dexterity.
Whether you prefer pushing or pulling, this system makes operating the scooter intuitive and stress-free. All key driving controls, including lights and horn, are located on the tiller-mounted dashboard for quick and easy access.
Built for Outdoor Travel and Daily Use
Thanks to its four-wheel design and full suspension, the Shoprider Excursion Heavy Duty Mobility Scooter is perfect for outdoor travel, errands, or neighborhood rides. It delivers dependable performance, smooth handling, and peace of mind whether you're riding across a parking lot or rolling down a sidewalk.
Features and Benefits
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500 lb. Weight Capacity: Provides strong support for heavier users, ensuring safety and durability.
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Advanced Tiller with Full Control Package: Centralizes control of lights, turn signals, horn, and drive for easy and safe operation.
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Dual-Purpose Wig Wag Drive Lever: Allows users to push or pull the lever to drive, accommodating different levels of hand strength and dexterity.
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Slide, Swivel & Recline 20” Seat: Makes getting on and off easier while enhancing comfort during extended use.
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Full Suspension System: Absorbs shocks from uneven terrain for a smoother, more stable ride.
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Adjustable Tiller: Offers customizable positioning for improved comfort and control while driving.
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Full Lighting Package: Enhances visibility and safety during low-light conditions.
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Pneumatic Tires: Deliver better traction and a cushioned ride on a variety of surfaces.
- It comes with a Standard Headrest: Contact us for upgraded headrest.
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Multiple Battery Options: Offers flexibility in power and range, with travel distance up to 37 miles.
- 50 Ah - 24 Miles Range (Default)
- 60 Ah - 29 Miles Range
- 75 Ah - 37 Miles Range
Documents
Shoprider Excursion Specifications
| Key Specs |
| Weight Capacity |
500 lbs |
| Unit Weight |
324 lbs |
| Max Speed |
6.5 mph |
| Range |
Up to 24 | 29 | 37 miles(depends on the battery) |
| Safe Climbing Angle |
8º | 14% |
| Turning Radius |
Not Specified |
| Dimensions |
| Width |
27” |
| Length |
56” |
| Seat width |
20" |
| Ground Clearance |
4” |
| Wheels & Suspension |
| Front Wheels |
12.5” Pneumatic |
| Rear Wheels |
12.5” Pneumatic |
| Suspension Type |
Full |
| Battery & Power |
| Battery Options |
50Ah | 60Ah | 75Ah |
| Battery Weights |
50 lbs |
| Charger |
8A Off-board |
| Controls |
| Tiller Type |
Advanced |
Warranty
- The Shoprider Excursion Heavy Duty 4-Wheel Mobility Scooter comes with a 10-year warranty.
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
- In stock? We ship it.
- Out of stock/backorder? We’ll contact you with options:
- Estimated restock date
- Alternative product
- Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that things change. Here's our cancellation policy:
- Within 24 hours: Free cancellation
- After 24 hours: Subject to a 10–25% restocking fee depending on the brand
- Custom orders: Cannot be cancelled once processing begins
- If your order has already shipped, it cannot be canceled.
Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat
🔁 Returns & Refunds
Returns are accepted within 30 days, subject to the following:
Return Requirements:
- Item must be unused, in original packaging, with all accessories and documents
- Subject to 25% restocking fee
- Shipping costs (both ways) are non-refundable and paid by the customer
Return Process:
Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.
🚫 Non-Returnable Items
Some products cannot be returned due to hygiene, customization, or manufacturer policies.
Non-Returnable Categories:
- Adjustable Beds
- Hospital Beds (special order)
- Mattresses (custom/hygiene item)
- Red Light Therapy Devices
- Wheelchair Cushions & Support Surfaces
- Certain scooter and wheelchair brands are non-returnable due to manufacturer policies. These include brands like Discover Your Mobility, PET Scooters, and EWheels. – [View full list of non-returnable brands here]
For a full list of non-returnable brands, click here.
🚚 Shipping & Delivery
Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.
📦 Damages Upon Delivery
Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.
Damage not reported within 24 hours may not be eligible for a claim.
Defective Items
If a product arrives damaged or defective, we will offer a free replacement at no cost to you. The item must be returned before a replacement will be shipped; a pre-paid return label will be provided.
📭 Missed Deliveries
If you're unavailable during delivery and the item is returned to the sender:
- 25% restocking fee applies
- You’re responsible for both outbound and return shipping costs
To avoid this, contact the freight carrier or our team to reschedule your delivery.
🎁 BOGO Promotions
For Buy One, Get One offers:
- Both items must be returned for a full refund
- If only one is returned, store credit or a replacement will be offered
- Return shipping and restocking fees may still apply
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
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Proof of purchase
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Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
- Inspect your package upon delivery and report any damage within 24 hours
- You are responsible for return/exchange shipping costs
- Returns must be unopened and unused
- Orders that have shipped are not eligible for a full refund
- Refunds will be adjusted for shipping, handling, and a 25% restocking fee
📬 Contact Us
Need assistance? Reach out anytime:
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
Shoprider Excursion Sales Sheet