Shoprider Excursion Heavy Duty 4-Wheel Mobility Scooter – 500 lb Weight Capacity, 20" Wide Seat

Excursion Heavy Duty 4-Wheel Scooter – 500 lb Capacity, 20" Seat by Shoprider

Need a heavy-duty scooter? The Shoprider Excursion is a durable and powerful heavy-duty mobility scooter built for comfort, stability, and everyday use. With a high 500-pound weight capacity, this 4-wheel scooter is ideal for larger riders or anyone looking for a stable and reliable ride.

Its full suspension system ensures a smooth ride across most outdoor surfaces, including pavement, sidewalks, and uneven terrain.

Comfortable 20-Inch Swivel & Reclining Seat

The standard 20-inch wide seat offers generous space and is equipped with both swivel and recline features, making it easy to get in and out of the scooter or relax during longer rides. These seat functions are perfect for users who need extra support or have limited mobility, ensuring added convenience and comfort throughout the day.

User-Friendly Controls with Wig-Wag Throttle

This mobility scooter comes with a wig-wag throttle system allows users to either push forward or pull back on the lever to drive, accommodating different levels of hand strength or dexterity.

Whether you prefer pushing or pulling, this system makes operating the scooter intuitive and stress-free. All key driving controls, including lights and horn, are located on the tiller-mounted dashboard for quick and easy access.

Built for Outdoor Travel and Daily Use

Thanks to its four-wheel design and full suspension, the Shoprider Excursion Heavy Duty Mobility Scooter is perfect for outdoor travel, errands, or neighborhood rides. It delivers dependable performance, smooth handling, and peace of mind whether you're riding across a parking lot or rolling down a sidewalk.

Features and Benefits

Documents

Shoprider Excursion Sales Sheet

Shoprider Excursion Order Form

Shoprider Excursion Specifications

Warranty

• The Shoprider Excursion Heavy Duty 4-Wheel Mobility Scooter comes with a 10-year warranty.
  

Warranty Information


The Shoprider Excursion Heavy Duty 4-Wheel Mobility Scooter comes with a 10-year warranty.

Order Processing 

Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.

Stock availability is confirmed after purchase:

• In stock: Your order will be prepared and shipped.

• Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.

After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.

Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.

Condition of Returns

Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.

How to Request

All return, refund, or exchange requests must be submitted in writing to
📧 support@firstclassmobility.com

Pre-Orders & Backorders

Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.

Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.

Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.

If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.

Final Sale Items

The following categories are non-returnable and non-refundable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility accessories

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries & Refused Shipments

Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand.
We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.

After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.

Chargebacks & Disputes

If you experience any issues with your order, please contact us first so we can assist.

By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.

Agreement & Disclaimer

By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.

All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.