SleepSafe® II Medium Bed – Special Needs Safety Bed with Extra Rail Protection

When nighttime wandering, climbing, rolling, or unsafe movement becomes a concern, a standard bed often no longer provides enough protection. The SleepSafe® II Medium Bed is designed to create a safer and more supportive sleep environment for children, teens, and adults who need additional nighttime protection while still maintaining a home-friendly appearance.

With safety rail protection reaching up to 27” above the mattress, the SleepSafe® II Medium Bed helps create a more enclosed sleep space for moderately active sleepers who may be at risk of falls, unsafe exits, or entrapment concerns. Families searching for a SleepSafe bed, special needs safety bed, safety bed for autism, or a sleep safe bed with padding often choose the Medium Bed because it balances higher rail protection with easier caregiver accessibility.

Unlike institutional medical beds, SleepSafe® beds are built from solid wood and available in multiple finishes and padding colors to better blend into the bedroom while supporting long-term safety, comfort, and caregiver peace of mind.

Why Families Choose the SleepSafe® II Medium Bed

• Higher Safety Rail Protection: Offers up to 27” of safety rail height above the mattress for individuals needing more protection than a low safety bed.
• Gap-Minimizing Sleep Area: Designed with a precision-fit mattress to help reduce spaces between the mattress and rails.
• Ideal for Moderately Active Sleepers: Commonly used for individuals with Autism, developmental disabilities, seizure disorders, or nighttime wandering concerns.
• Furniture-Style Appearance: Solid wood construction and customizable finishes help reduce the clinical appearance often associated with hospital beds.
• Clear or Mesh Safety Windows: Helps create a more open feel while maintaining protective rail coverage.
• Made to Order: Each SleepSafe® bed is built to order in the USA with multiple foundation and customization options available.
• Multiple Foundation Choices: Choose from Fixed, Articulation, Hi-Lo, or Combination foundations depending on positioning and caregiver needs.

Who the SleepSafe® II Medium Bed is Commonly Used For

• Children or adults who move frequently during sleep
• Families searching for safety beds for autism
• Special needs adults requiring additional nighttime rail protection
• Caregivers needing safer transfer and positioning support
• Long-term home care environments prioritizing safety and durability
• Users requiring a special needs bed with customizable foundation options

Foundation Options Explained

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for eligible products.

Approved returns are subject to:

• A 25% restocking fee

• Non-refundable outbound shipping

• Non-refundable white-glove delivery charges (if applicable)

After 14 days, all sales are considered final.

Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.

To request a return, please email:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility and Lift accessories 

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.