SleepSafer® Tall Bed – High Rail Special Needs Safety Bed with Maximum Protection

When nighttime climbing, wandering, standing, or unsafe movement becomes a serious concern, a standard bed may not provide enough protection. The SleepSafe® SleepSafer® Tall Bed is designed for children and adults who need a deeper, more enclosed sleep space at home.

With safety rail protection up to 36¼” above the mattress, and up to 53” with the optional Extension Bed, the SleepSafer® Tall Bed is built for families searching for a high rail safety bed for autism, enclosed special needs bed, anti-climb special needs bed, or a sleep safe bed for a special needs child who climbs or wanders at night.

Unlike institutional metal beds, the SleepSafer® Tall Bed uses solid wood construction with multiple finish and color choices, helping the room feel more like a bedroom while still providing the higher rail protection needed for complex home safety needs.

Why Families Choose the SleepSafer® Tall Bed

• Maximum Safety Rail Protection: Provides up to 36¼” of safety rail height above the mattress, with an optional Extension Bed reaching up to 53”.
• Designed for Active Sleepers and Climbers: Commonly selected for individuals who climb, stand, wander, or need a more enclosed nighttime setup.
• Gap-Minimizing Sleep Area: Designed with a secure mattress fit to help reduce spaces between the mattress and bed frame.
• Home-Friendly Appearance: Wood and color finish options help the bed blend into a bedroom instead of looking like a hospital bed.
• Clear or Mesh Windows: Window options help maintain visibility while keeping the protective rail system in place.
• Caregiver-Friendly Hi-Lo Options: Select foundations allow the mattress platform to raise and lower for easier access during transfers or care routines.
• Made to Order: Each SleepSafer® Tall Bed is built to order in the USA with size, foundation, finish, and accessory options available.

Who the SleepSafer® Tall Bed is Commonly Used For

• Children or adults who climb out of standard beds
• Families searching for a safety bed for autism
• Caregivers needing a high-sided safety bed for nighttime wandering
• Adults with special needs requiring higher rail protection
• Home care environments needing a more secure sleep setup
• Users requiring a special needs bed with optional padding, windows, and Hi-Lo access

Foundation Options Explained

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Eligible products may be returned within 7 days of delivery with prior return authorization.

Approved returns may be subject to:

• A 25% restocking fee
• Non-refundable outbound shipping charges
• Non-refundable white-glove delivery charges (if applicable)
• Return shipping costs paid by the customer

Returned items must be unused, in original packaging, and include all parts, accessories, manuals, and documentation.

Return requests submitted after 7 days of delivery may not be eligible for approval at our discretion.

To request a return authorization, please contact:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility and Lift accessories 

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here 

Non-Returnable Accessories

Accessories are final sale and are not eligible for return or refund unless they arrive damaged, defective, or were shipped in error.

For purposes of this policy, an accessory is any optional add-on, enhancement, replacement component, comfort item, positioning aid, storage item, battery, charger, or similar product designed for use with a primary piece of durable medical equipment.

Examples include, but are not limited to:

• Spare batteries
• Chargers
• Cup holders
• Storage bags
  
• Seat cushions
• Positioning supports
• Travel covers
• Replacement parts
• Other optional add-ons and upgrades

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.