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Span America Encore Hospital Bed

Save $5,527.07 Save $5,087.58
Original price $8,925.59
Original price $8,925.59 - Original price $9,696.61
Original price $8,925.59
Current price $3,838.01
$3,838.01 - $4,169.54
Current price $3,838.01
Availability:
in stock, ready to be shipped
Availability:
in stock, ready to be shipped
Availability:
in stock, ready to be shipped
Availability:
in stock, ready to be shipped

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Encore Hospital Bed by Span America

The Encore Hospital Bed from Span America is built to enhance safety, convenience, and care for patients and caregivers alike. It features the GlideAlign retractable deck, which adjusts smoothly to keep the patient properly positioned, Its ReadyWide means it has pre Installed extenders, that can expand from 36" to 39"-42", allowing the bed to fit different mattress sizes and user needs. With a weight capacity that can carry up to 600lbs.

The Intelligent Smart Stop system adds an extra layer of safety by automatically pausing the bed in low positions to reduce the risk of falls. With advanced positioning options like the Comfort Chair for improved mobility and Cardiac Care to support heart and lung function, this bed provides a reliable and versatile solution for diverse healthcare needs.  

Span America MC9 Encore Heavy Duty Bed

Encore Bed Durable and Functional Design

It features durable, easy-to-clean wide-arched slats and a lifetime welding guarantee. The bed includes a baseboard bumper bar, heavy-duty 3" casters, and mobility at any height with head and foot-end floor locks. Components are polyester powder-coated for durability. Additional features include a foot-end controller, a backlit 9-button control pendant, fixed mattress retainers, a vascular foot ratchet, and under-bed lights for discreet illumination.

Span America MC9 Encore Heavy Duty Bed

Encore Bed - Ready Wide Bed Color Options

The Span America Encore Hospital Bed comes in a variety of colors, including Summer Flame, Valley Oak, Choco, Candle Light, and Hardrock Maple. These options make it easy to match the bed to your headboard or footboard, giving you a customizable look that fits your space.

Span America Encore Bed - Ready Wide Bed Color Options

Encore Bed Function Features


The Encore Hospital Bed offers key features like Glidealign retractable deck technology, Readywide integrated “two click” expansion and Intelligent Smart Stop for safety. With advanced positioning options like Comfort Chair, T/RT, and Cardiac Care, the Encore Bed is perfect for most users and mattresses, providing excellent support and ergonomics for both patients and caregivers.

Glidealign Retractable Deck Technology

Encore Hospital Bed Glidealign Retractable Deck Technology

Why Vertical Alignment Matters in Long-Term Care:

  • Superior Fall Prevention: Keeping the user in vertical alignment ensures all access points in the bed environment remain safely within reach, reducing the risk of falls.
  • Superior Staff Protection: Fixed-deck beds can't maintain user alignment, requiring frequent repositioning, which increases the risk of staff injuries.
  • Superior Protection from Shearing: The user glides back to the original position after head-of-bed elevation, protecting sensitive skin areas like the sacrum, heels, and elbows from friction-induced shearing.


The Encore Hospital Bed Readywide Integrated “Two Click” Expansion

Click once to pull expander out to 39″ wide. Click again for 42″ width.

  • Navigates Narrow Doorways: Expanders provide a fast, hassle-free solution for in-facility bed mobility.
  • Caregiver Advantages: Wider surface for safer, easier transfers and ADLs.
Readywide Integrated Two Click Expansion


Intelligent Smart Stop Low Position Auto-Pause

Intelligent Smart Stop Low Position Auto-Pause in Encore Hospital Bed

  • Automatically stops lowering when the deck reaches 12.5″ (318 mm) from the floor.
  • Lowering can then be resumed via foot-end (staff) control only.
  • Provides a cue for caregivers to confirm under-bed clearance.
  • Eliminates the potential hazard of lowering the bed onto unseen obstructions via hand pendant.
  • Aids in reducing injury and falls by users who might otherwise attempt to exit from a “too-low” position.


The Encore Hospital Bed Smart Stop Improves Low-Bed Safety and Ergonomics

Smart Stop prevents falls by prohibiting the user from trying to egress from a dangerously too-low level. Lowering into the low height zone is only possible using the FEC. Flashing indicators display as the bed goes into the low height zone. Under-bed indicators can also be switched over to discreet nighttime floor level illumination.

Smart Stop Improves Low-Bed Safety and Ergonomics


3-Position Assist Device

3-Position Assist Device

Ergonomic 3-position assist device locks at a right angle to the bed for sturdy ingress/egress support, protecting both user and caregiver. Both the 3-position and half-length assist devices are made of molded, pleasing-to-touch materials.



Encore Hospital Bed Documents


Span Encore Product Brochure

Span America Encore Smart Stop

Span America Encore Product Information

Span America Encore Deck Technology

Span America Encore Structural Highlights


Encore Hospital Bed Key Features


  • Intelligent Smart Stop low position auto-pause improves low-bed safety and ergonomics
  • Advanced Clinical Positioning includes Comfort Chair, T/RT, and Cardiac Care
  • Hospital-grade ball bearing swivel casters provide full mobility at any height; the head-end includes a directional lock-out
  • The bed travels virtually straight up and down, offering ample under-bed clearance
  • Dual-position, dual-intensity under-bed lighting
  • Trapezoidal slat profile offers superior strength, ventilation, and ease of cleaning
  • Integrated ReadyWide expanders to 42"
  • Foot-end controller with staff lockout
  • Baseboard bumper, fixed mattress retainers, and vascular foot ratchet

Customize with

  • Ergonomic 3-position side assist rail: Provides sturdy support for safer ingress and egress.
  • Molded half-head assist rails: Adds stability and safety without obstructing access.
  • Built-in backup battery: Ensures continuous operation during power outages for uninterrupted care.
  • Customizable headboard and footboard options: Enhances room aesthetics and adapts to individual preferences.
  • Gooseneck pendant holder on the headboard: Keeps controls within easy reach for convenience.
  • Bed and deck angle indicator kit: Improves caregiver precision for positioning and adjustments.
  • Side-carrying transport dollies: Simplifies bed movement through narrow spaces and reduces strain during maintenance.
  • USB charging port: Offers added convenience for charging personal devices.

Encore Hospital Bed Specification


Specification Measurement
Height Floor to Mattress Support 7-7/8" - 31"
Deck Angles – Back Elevation 0 – 70°
Deck Angles – Knee Elevation 0 – 30°
Bed Length – Overall Length 82", 86", 90"
Sleep Surface – Retraction Travel 12"
Bed Length – Sleep Surface 76", 80", 84" *
Bed Width – Sleep Surface 36", 39", 42"
Bed Width – With Side Rails 40-1/2", 43-1/2", 46-1/2"
Weight of Bed (without accessories) 253 lbs
Safe Working Load 600 lbs
Mobility (at any height) 7-7/8" - 31"
Bed End Panels Permanent or removable mounting
Ingress Protection Rating IPX4 (Electrical components IP66)
Electric Motors Four (4) DC self-lubricating linear actuators

Encore Hospital Bed Warranty Information


  • The product comes with a 5-year warranty on mechanical components, a 10-year warranty on the frame, and a 15-year warranty on the welds.


Encore Hospital Bed Video

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Span America Authorized Dealer

Order Acknowledgment


Upon placing an order, you will receive an automated confirmation email containing the details of your purchase. This email acknowledges that your order has been received and is being processed.

  • Payment Authorization
    Your payment method will be pre-authorized at the time of checkout. The charge will only be finalized once the order has been verified and prepared for shipment.

  • Stock Verification
    After your order is received, our team will confirm product availability. If the item is in stock, it will be packaged and shipped. If the item is unavailable or on backorder, we will notify you immediately via email or phone with available options, including:

    • An estimated restock date
    • Alternative products
    • A full refund upon request
  • Order Updates
    You will receive email updates throughout the fulfillment process, including shipment confirmation and tracking details once your order is dispatched.

Cancellations (Before Order Ships)

If you need to cancel your order, please contact us as soon as possible. While we strive to accommodate cancellations, please note that if your order has already been processed with the manufacturer but has not yet shipped, the manufacturer may charge a processing fee. Any such fees will be deducted from your refund.

Our team is here to assist you during business hours at 307-243-4414, through the chat option in the bottom right corner of our website, or via email at support@firstclassmobility.com anytime.

Refunds and Returns.

All our products are sourced directly from manufacturers. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.

Once the manufacturer receives and inspects your returned item, your refund will be processed and issued to the original payment method. While inspections can take up to four weeks, they are usually completed within 7–10 business days. The refund will be adjusted for outbound and return shipping costs, handling, and a 25% restocking fee.

If you do not see the refund within 7 business days after approval, please contact your bank or credit card provider, as additional processing times may apply.

Returns

You can return your purchase within 30 days for a refund of the purchase price, excluding shipping, handling plus 25% restocking fees. To be eligible for a return, the item must:

  • Be in unused condition
  • Be returned in its original packaging
  • Include all parts, accessories, and documentation

Products manufactured by these Vendors are Non-Returnable:

Company List

  • AFIKIM
  • Assured Comfort
  • Circle Specialty
  • Charme Tech Sleepstar
  • Dawn House
  • Discover Your Mobility
  • Green Transporter
  • Immersus
  • Medacure Inc
  • ObboMed
  • Pushpak Motors
  • Prius Healthcare
  • Pro Active Medical Protekt Aire
  • ROHO
  • Scoota Trailer
  • SleepSafe Beds
  • Span America Mattress
  • Supracor
  • Journey - The Perfect Sleepchair (custom made to order)
  • Wellell
  • Vipamat

 
Product Categories that are Non-Returnable:

Non-Returnable Product Categories

  • Adjustable Beds
  • Hospital Beds - (cannot be returned - special order item)
  • Mattresses such as Low Air Loss and Alternating Pressure types - (non-refundable, custom-ordered products)
  • Wheelchair Cushions / Support Surfaces
  • Specificied Scooters and Wheelchair brands

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages. All orders are dispatched within 1-3 business days and delivered within 4-8 business days.  

Order delays have proven to be unavoidable and outside of the control of First Class Mobility.. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Please Read the Following

When you are making a purchase from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:

  • I understand I am to inspect the package upon delivery, and notate and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
  • I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
  • I understand that products need to be returned unopened and unused.  An additional restocking fee may occur.
  • I understand that if my order has left the warehouse, I am unable to receive a full refund. 
  • I understand that if I return my order once it has shipped, I will be responsible for paying any handling, outbound and return shipping costs plus restocking fees of 25%.

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery.  If your item(s) arrive damaged please send photos of the damage, box, and SKU, along with a brief description of the damage to [email] and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours. 

Missed Delivery and Return Policy

In the event that a scheduled delivery appointment is missed due to the freight company's inability to make the delivery, and the goods are returned to the sender, the customer will be responsible for the following:

  • A 25% restocking + Handling Fees
  • Outbound and return shipping costs associated with the delivery attempt.

We advise all customers to ensure availability during the scheduled delivery window to avoid these additional charges. If there are any issues with the appointment, please contact the freight company or our customer service team to reschedule as soon as possible

BOGO Promotions

In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.

All customers agree that they have read, understand, and agree to the terms and conditions above. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].

Warranty


All products sold by us are covered under the manufacturer’s warranty from the date of purchase. Warranty terms vary by manufacturer; please refer to individual product pages for specific details.

If an item arrives damaged, it must be reported immediately upon delivery for assistance. After the return period, any issues or defects must be addressed directly with the manufacturer under their warranty terms.

We are happy to assist by providing proof of purchase and warranty details, but we are not responsible for repairs, replacements, or warranty claims after the return period. Manufacturer warranties generally cover defects in materials or workmanship but do not cover damage from normal use, wear, and tear, or improper handling.

Chargebacks

Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.

Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together.  Thank you for shopping with us!

Contact support@firstclassmobility.com with any questions,


BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

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