SPAN PresureGuard Custom Care Convertible Mattress LAL

Span America Custom Care Convertible Mattress PressureGuard Custom Care

The PressureGuard® Custom Care® Convertible LAL mattress system offers a wide range of benefits designed to improve patient outcomes and comfort. This advanced system effectively manages microclimates and redistributes pressure through its Geo-Matt® surface geometry and dual Heel Slope® protection, reducing the risk of pressure injuries. Its Air Diffusion Matrix™ layer provides continuous airflow, which removes excess heat and moisture, minimizing maceration and maintaining skin integrity. With its powered control unit, the system delivers low air loss, alternating pressure, lateral rotation, and powered pressure redistribution, making it versatile for various patient needs.

The SPAN Custom Care mattress supports up to 500 lbs. in non-powered, and 350 lbs. in lateral rotation. It comes in multiple sizes, ranging from 75"-84" in length and 36"- 42"in width including 7" height/depth on the mattress, ensuring comfort and versatility for different needs.

Custom Care Convertible Mattress LAL Patented Microclimate Management

The Custom Care Convertible LAL features patented microclimate management technology to keep you comfortable. Span-America’s exclusive non-collapsible “Air Diffusion Matrix” air delivery system works to remove excess moisture from your skin more effectively than typical low air loss surfaces. Moisture vapor passes through the coverlet, where a continuous flow of air within the “Air Diffusion Matrix” quickly carries it away, preventing it from re-forming as liquid and keeping you dry.

Custom Care Convertible Mattress LAL Recessed Deck Model

The PressureGuard Custom Care Convertible LAL is now available for recessed deck beds. This version is designed with V-shaped edges to fit securely in the bedframe, and a compressible section to adapt to different lengths and foot positions.

The patented design also features an inner bolster "cradle" effect, providing added safety by guiding you back to the center of the bed when you move toward the edge. Two fabric handles make it easy to reposition the mattress. Visit our recessed deck surfaces page to learn more.

Custom Care Convertible Mattress LAL Proven PressureGuard Design

The PressureGuard design uses a combination of air and foam to provide excellent pressure redistribution, promoting better comfort and recovery. The head-to-foot air cylinder orientation evenly distributes weight, offering extra support in the seat area when the head of the bed is raised. The Geo-Matt segmented top surface helps protect skin and tissue, reducing the risk of pressure ulcers. This design ensures effective pressure management and comfort for patients in various care settings.

Custom Care Convertible Mattress LAL – Enhanced Safety & Stability

Custom Care Convertible Mattress LAL Features and Benefits

Two-Piece Bolster Construction

• Enhanced Safety: Gently encourages you toward the center of the bed, helping to minimize the risk of falls and bed entrapment.
• Stable Support: Provides a firm, supportive edge, making it safer and easier for you to sit up.

Geo-Matt  Style Foam Topper

• Custom Comfort: Individual foam cells adjust to your body’s contours, providing targeted support for bony prominences.
• Superior Pressure Relief: Head-to-foot cylinders ensure better pressure reduction, distributing your weight evenly to reduce discomfort.
• Heel Slope Design: Shifts some of the pressure from your heels to your calves, which are more tolerant to shear, enhancing comfort and protection.

PressureGuard Custom Care Convertible LAL – Mode Option

The PressureGuard Custom Care Convertible LAL mattress can be used with or without the powered control unit (pump). This versatility allows facilities and caregivers to adapt therapy to the patient’s needs.

Without the Pump (Non-Powered Mode)

• Reactive Pressure Redistribution – Built-in air cylinders and foam automatically adjust to the user’s weight and position.

• No Electricity Needed – Safe to use during power outages; maintains inflation for days or even weeks.

• High Weight Capacity – Supports patients up to 500 lbs in non-powered mode.

• Silent Operation – No blower or compressor running in the background.

• Low Maintenance – No cords, filters, or pump components required.

• Cost-Effective Solution – Functions as a standalone therapy surface for lower-risk patients or when alternating/rotation therapy isn’t needed.

With the Pump (Powered Mode)

When the control unit is attached, advanced therapies are added on top of the mattress’s core benefits:

• Microclimate Management (Low Air Loss)

  • Continuous airflow through the cover to wick away heat and moisture.

  • Helps reduce maceration and skin breakdown from sweating or incontinence.

• Alternating Pressure Therapy

  • Cylinders inflate and deflate in a 15-minute cycle to relieve pressure points.

  • Reduces the risk of pressure ulcers for immobile patients.

• Lateral Rotation Therapy

  • Gently turns the patient about 20° side to side every 15 minutes.

  • Promotes pulmonary function (lung drainage, secretion clearance) and prevents complications from immobility.

• Powered Float Mode

  • Provides uniform, stable support when minimal movement is required (ideal for wound care and transfers).

• Comfort Adjustments

  • Customizable firmness and immersion levels to match patient comfort needs.

• Built-in Safety Features

  • Auto-Firm Mode for quick inflation during transfers or CPR.

  • Lockout Controls prevent accidental setting changes.

Important Notice: Due to health and hygiene regulations, this product is non-returnable.   We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

Custom Care Convertible Mattress LAL Documents

SPAN PresureGuard Custom Care Convertible Manual

SPAN PressureGuard Custom Care Convertible Brochure

SPAN PressureGuard Custom Care Convertible Algorithm

SPAN PressureGuard Custom Care Convertible Product Catalog

SPAN PressureGuard Custom Care Convertible  Custom Care series

Custom Care Convertible Mattress LAL Specifications

Control Unit Specifications

Warranty Information

• The Custom Care Convertible Mattress LAL has a 5 years, non-prorated. Control Unit: 2 years, non-prorated.

Span America Custom Care Video

Warranty Information


The Custom Care Convertible Mattress LAL has a 5 years, non-prorated. Control Unit: 2 years, non-prorated.

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• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

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🚫 Order Cancellation

We understand that plans can change, and we’ll do our best to accommodate.

• Within 24 hours of placing your order: Free cancellation.

  • Exception: If your order has already been processed a 25% restocking fee may apply even within the first 24 hours.

• After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,

• Custom orders: Cannot be canceled once processing has begun.

Please note:

• Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.

• Refunds are only issued within 7 days of purchase.

• Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.

• All cancellations must be submitted in writing.

Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.

💵 Refunds

Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.

🔁 Returns (Exchanges)

Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:

• Item must be unused, in original packaging, with all accessories and documents

• A 25% restocking fee applies

• Shipping costs (both ways) are non-refundable and the customer’s responsibility

🚫 Non-Returnable Items

Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):

• Non-Refundable Categories

  Please note that all sales are final. The following categories and brands are non-returnable and non-refundable:

  • Beds

  • Batteries and Chargers

  • All Lifts (including Residential and Vehicle Lifts)

  • Lift Chairs, Geri Chairs, and Patient Room Chairs

  • Mattresses

  • Mobility Accessories

  • Patient Lifts

  • Red Light Therapy Devices

  • Wheelchair Cushions and Support Surfaces

  • Slings

  • Vehicle Lifts

  • All products sold under the brand Discover Your Mobility (these items fall under all of the above non-refundable categories)

➡️  For the full list of non-returnable brands, please [click here].

⚠️ Defective or Damaged Items

If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.

If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:

• A 25% restocking fee will be deducted

• Shipping costs (both ways) are non-refundable and the customer’s responsibility
  
  

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)

• Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.

• You will be given tracking details to monitor your shipment.

• We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.

Returns to Sender

• If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.

• You are also responsible for both outbound and return shipping costs in such cases.

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.

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• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

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• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site
  
  

Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.

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