
Span America Custom Care Convertible Mattress PressureGuard Custom Care
The PressureGuard® Custom Care® Convertible LAL mattress system offers a wide range of benefits designed to improve patient outcomes and comfort. This advanced system effectively manages microclimates and redistributes pressure through its Geo-Matt® surface geometry and dual Heel Slope® protection, reducing the risk of pressure injuries. Its Air Diffusion Matrix™ layer provides continuous airflow, which removes excess heat and moisture, minimizing maceration and maintaining skin integrity. With its powered control unit, the system delivers low air loss, alternating pressure, lateral rotation, and powered pressure redistribution, making it versatile for various patient needs.
The SPAN Custom Care mattress supports up to 500 lbs. in non-powered modes and 350 lbs. in lateral rotation mode. It comes in multiple sizes, ranging from 75"-84" in length and 36"- 42"in width including 7" height/depth on the mattress, ensuring comfort and versatility for different needs.

Custom Care Convertible Mattress LAL Patented Microclimate Management
The Custom Care Convertible LAL features patented microclimate management technology to keep you comfortable. Span-America’s exclusive non-collapsible “Air Diffusion Matrix” air delivery system works to remove excess moisture from your skin more effectively than typical low air loss surfaces. Moisture vapor passes through the coverlet, where a continuous flow of air within the “Air Diffusion Matrix” quickly carries it away, preventing it from re-forming as liquid and keeping you dry.

Custom Care Convertible Mattress LAL Recessed Deck Model
The PressureGuard Custom Care Convertible LAL is now available for recessed deck beds. This version is designed with V-shaped edges to fit securely in the bedframe, and a compressible section to adapt to different lengths and foot positions.
The patented design also features an inner bolster "cradle" effect, providing added safety by guiding you back to the center of the bed when you move toward the edge. Two fabric handles make it easy to reposition the mattress. Visit our recessed deck surfaces page to learn more.

Custom Care Convertible Mattress LAL Proven PressureGuard Design
The PressureGuard design uses a combination of air and foam to provide excellent pressure redistribution, promoting better comfort and recovery. The head-to-foot air cylinder orientation evenly distributes weight, offering extra support in the seat area when the head of the bed is raised. The Geo-Matt segmented top surface helps protect skin and tissue, reducing the risk of pressure ulcers. This design ensures effective pressure management and comfort for patients in various care settings.

Custom Care Convertible Mattress LAL – Enhanced Safety & Stability

Custom Care Convertible Mattress LAL Features and Benefits
Two-Piece Bolster Construction
- Enhanced Safety: Gently encourages you toward the center of the bed, helping to minimize the risk of falls and bed entrapment.
- Stable Support: Provides a firm, supportive edge, making it safer and easier for you to sit up.
Geo-Matt Style Foam Topper
- Custom Comfort: Individual foam cells adjust to your body’s contours, providing targeted support for bony prominences.
- Superior Pressure Relief: Head-to-foot cylinders ensure better pressure reduction, distributing your weight evenly to reduce discomfort.
- Heel Slope Design: Shifts some of the pressure from your heels to your calves, which are more tolerant to shear, enhancing comfort and protection.
Important Notice: Due to health and hygiene regulations, this product is non-returnable. We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.
Custom Care Convertible Mattress LAL Documents
SPAN PressureGuard Custom Care Convertible Brochure
SPAN PressureGuard Custom Care Convertible Algorithm
SPAN PressureGuard Custom Care Convertible Product Catalog
SPAN PressureGuard Custom Care Convertible Custom Care series
Custom Care Convertible Mattress LAL Specifications
Model | Dimensions |
---|---|
CL753629 | 75”L x 36”W x 7”H |
CL803629 | 80”L x 36”W x 7”H |
CL843629 | 84”L x 36”W x 7”H |
74750 | 80”L x 42”W x 7”H |
49907 | 84”L x 42”W x 7”H |
CL85V29 | Custom Care Convertible LAL for recessed deck frames |
Control Unit Specifications
Model | Details |
---|---|
8410 | Add-on control unit for Custom Care Convertible LAL |
Medicare Approved | E0373 (Group II) (without control unit) E0277 (Group II) (with control unit) |
Weight Limit | Supports up to 500 lbs. (non-powered & alternating modes) Supports up to 350 lbs. (lateral rotation mode) |
Weight | Mattress: approximately 34 lbs. Control unit: 6 lbs. |
Warranty | Mattress: 5 years, non-prorated Control unit: 2 years, non-prorated |
UL Listed | Yes |
Flammability | All models are certified for conformance to NFPA 101 (Life Safety Code) – ASTM E1590; Cal Tech Bulletin #117 and 16 CFR Parts 1632 and 1633 by an independent testing organization. |
Warranty Information
- The Custom Care Convertible Mattress LAL has a 5 years, non-prorated. Control Unit: 2 years, non-prorated.
Span America Custom Care Video
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
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📦 Stock & Availability
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- In stock? We ship it.
- Out of stock/backorder? We’ll contact you with options:
- Estimated restock date
- Alternative product
- Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that things change. Here's our cancellation policy:
- Within 24 hours: Free cancellation
- After 24 hours: Subject to a 10–25% restocking fee depending on the brand
- Custom orders: Cannot be cancelled once processing begins
- If your order has already shipped, it cannot be canceled.
Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat
🔁 Returns & Refunds
Returns are accepted within 30 days, subject to the following:
Return Requirements:
- Item must be unused, in original packaging, with all accessories and documents
- Subject to 25% restocking fee
- Shipping costs (both ways) are non-refundable and paid by the customer
Return Process:
Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.
🚫 Non-Returnable Items
Some products cannot be returned due to hygiene, customization, or manufacturer policies.
Non-Returnable Categories:
- Adjustable Beds
- Hospital Beds (special order)
- Mattresses (custom/hygiene item)
- Red Light Therapy Devices
- Wheelchair Cushions & Support Surfaces
- Certain Scooters and Wheelchairs
For a full list of non-returnable brands, click here.
🚚 Shipping & Delivery
Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.
📦 Damages Upon Delivery
Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.
Damage not reported within 24 hours may not be eligible for a claim.
Defective Items
If a product arrives damaged or defective, we will offer a free replacement at no cost to you. The item must be returned before a replacement will be shipped; a pre-paid return label will be provided.
📭 Missed Deliveries
If you're unavailable during delivery and the item is returned to the sender:
- 25% restocking fee applies
- You’re responsible for both outbound and return shipping costs
To avoid this, contact the freight carrier or our team to reschedule your delivery.
🎁 BOGO Promotions
For Buy One, Get One offers:
- Both items must be returned for a full refund
- If only one is returned, store credit or a replacement will be offered
- Return shipping and restocking fees may still apply
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
-
Proof of purchase
-
Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
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By purchasing from FirstClassMobility.com, you agree to the following:
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- You are responsible for return/exchange shipping costs
- Returns must be unopened and unused
- Orders that have shipped are not eligible for a full refund
- Refunds will be adjusted for shipping, handling, and a 25% restocking fee
📬 Contact Us
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- Phone: 307-243-4414
- Email: support@firstclassmobility.com
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