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STRONGBACK 12+AB Transport Wheelchair | Comfortable And Versatile

Original price $889.00 - Original price $929.00
Original price
$889.00
$889.00 - $929.00
Current price $889.00
Availability:
in stock, ready to be shipped
Availability:
in stock, ready to be shipped

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STRONGBACK Transport Wheelchair | Comfortable And Versatile 

 

Experience exceptional comfort and versatility with the STRONGBACK Excursion 12-AB wheelchair from Strongback Mobility. Its comfortable design and versatile features make it the perfect choice for enhanced mobility. 

Key Features: 

  • Comfortable and Versatile Design: The STRONGBACK Excursion 12-AB wheelchair is designed to provide exceptional comfort and versatility, ensuring optimal mobility and support for users.
  • Ergonomic Features: With its ergonomic design, this wheelchair offers superior comfort and helps improve posture, reducing strain and promoting better overall well-being.
  • Versatile Usage: The Excursion 12-AB wheelchair is designed for versatile usage, making it suitable for various environments, both indoors and outdoors.
  • Adjustable Armrests and Footrests: This wheelchair features adjustable armrests and footrests, allowing for customized positioning to accommodate individual preferences and needs.
  • Durable and Reliable: Strongback Mobility is known for its durable and reliable products. The STRONGBACK Excursion 12-AB wheelchair is built to last, ensuring long-term satisfaction.

 Features

    • Patented STRONGBACK ergonomics with easily adjustable posture support in the backrest
    • Includes attendant brakes
    • Compact foldable design
    • Ultra-lightweight
    • Swing-away detachable footrests
    • Ergonomic comfort-grip handles
    • Comfortable desktop-length armrests
    • Weight capacity: 300 lbs.

STRONGBACK 12+AB Transport Wheelchair

Specifications

STRONGBACK 12, Medium - 18" seat, with attendant brakes
  • 12 inch rear wheels for in and outdoor use
  • Size (unfolded): 41 x 26 x 37 inches
  • Size (folded): 25 x 14 x 29.5 inches
  • Total Weight: 21.9 lbs (excludes leg rests)


STRONGBACK 12, Large - 20" seat, with attendant brakes
  • 12 inch rear wheels for in and outdoor use
  • Size (unfolded): 41 x 28 x 37 inches
  • Size (folded): 25 x 14 x 32 inches
  • Total Weight: 22.3 lbs  (excludes leg rests)

    Return and Refund Policy

    Cancellations & Refunds: At First Class Mobility we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). 

    If you have questions, please send an email to support@firstclassmobility.com or call us at 307-243-4414

    Cancellations (Before Order Ships)

    If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at  307-243-4414, or the chat in the bottom right, or email support@firstclassmobility.com at any time. 

    Cancellations of Custom Orders

    Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. Custom order brands include:

    Dundalk Lesiurecraft. No returns accepted/.The Order Cancellation and Change Policy includes: Cancellations without penalty up to 14 days from order entry; a $75 fee applies thereafter and orders can't be cancelled within 7 days of the ship date.

    Post-shipping address changes incur a $250 fee. For Canadian Timber Collection, dealers have 24 hours for a $75 change fee.

    These units are custom-made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

    All sales are final for Custom made and Made-to-order products.

    Refunds and Returns.

    If you need to exchange your product, you must first recieve a return authorization form.  Each manufacturer has there own time frames within which returns may be possible. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. 

    Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. 

    Products manufactured by these Vendors are Non-Returnable:

    Medacure Inc

    Product Categories that are Non-Returnable:

    Mattresses such as Low Air Loss and Alternating Pressure types - (non-refundable, custom-ordered products)

    Hospital Beds - (cannot be returned - special order item)

     

    Shipping Times

    We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages. All orders are dispatched within 1-2 business days and delivered within 4-7 business days.  

    Order delays have proven to be unavoidable and outside of the control of First Class Mobility.. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

    Please Read the Following

    When you are making a purchase from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:

    • I understand I am to inspect the package upon delivery, and notate and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
    • I understand that I am responsible for the cost of return shipping and the cost of a new product shipping in the case of a refund or exchange. 
    • I understand that products need to be returned unopened and unused.  An additional restocking fee may occur.
    • I understand that if my order has left the warehouse, I am unable to receive a full refund. 
    • I understand that if I return my order once it has shipped, I will be responsible for paying any return shipping fees and restocking fees, which vary by product, but are usually around 25%. 

    Damages

    Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery.  If your item(s) arrive damaged please send photos of the damage, box, and SKU, along with a brief description of the damage to [email] and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours. 


    Warranty

    Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.

    Returns

    The First Class Mobility default is that customers will be responsible for all return shipping charges or re-consignment fees caused by customer error, unless otherwise stated on the product page. 

    All of our products have guaranteed warranty policies - meaning that you will 100% get a fully functional, operating product that you paid for without any extra expenses incurred on your end - please see individual product pages for details. 

    BOGO Promotions

    In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.

    All customers agree that they have read, understand, and agree to the terms and conditions above. 

    Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].

    Chargebacks

    Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.

    Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together.  Thank you for shopping with us!

    Contact support@firstclassmobility.com with any questions,


    BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

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