How the STRONGBACK Excursion 8 Wheelchair Improves Posture, Mobility, and Daily Independence

Say goodbye to uncomfortable, outdated transport chairs that leave you sore, hunched, and frustrated. The STRONGBACK Excursion 8 Lightweight Portable Transport Wheelchair sets a new standard in everyday mobility for users who need real spinal support, easier handling, and a more dignified experience.

Whether you're recovering from surgery, assisting a loved one, or navigating tight indoor spaces, this wheelchair is thoughtfully designed to restore your independence without the back strain or bulk of traditional models. With its patented ergonomic backrest, ultra-light frame, and compact folding mechanism, it gives both users and caregivers a smarter, smoother way to move through life, every day.

Wheelchair that Support You to a Better Posture

Ordinary transport chairs offer minimal support but the STRONGBACK Excursion 8 Lightweight Portable Transport Wheelchair features patented STRONGBACK ergonomics with an integrated lumbar support system. The frame naturally supports the curve of your spine, encouraging upright posture and reducing back strain, especially on longer outings. It’s a smarter, healthier alternative to traditional transport seating.

Compact, Foldable & Ultra-Light

Weighing just 19.8 lbs fully assembled, this is one of the lightest wheelchair available today. The compact frame folds easily, making it perfect for storage in car trunks, airplane overhead bins, or closets. The swing-away footrests and ergonomic push handles make transfers and transport effortless.

Smooth Movement Less Effort

The STRONGBACK Excursion 8 is made for everyday situations where space is limited like at home, in a doctor’s office, or while running errands. Its 8” rear wheels roll easily over indoor surfaces, making it simple to move through tight hallways or around furniture.

The low-profile design helps users feel stable and in control, while the supportive armrests offer a natural place to rest during longer outings. For caregivers, pushing and turning the chair is easy and light, reducing physical strain.

Premium Quality by Strongback Mobility

Strongback Mobility is a globally trusted name in mobility, known for combining durable construction with award-winning ergonomic design. 

Warranty Information

• The STRONGBACK Excursion 8 Lightweight Portable Transport Wheelchair comes with 5 years warranty on the frame and  12 months warranty for the parts.

Product Video

Warranty Information


Strongback Mobility USA LLC (“Strongback Mobility” or “First Class Mobility”) provides the following limited warranty to the original purchaser of each new Strongback Mobility wheelchair. The frame of your Strongback Mobility wheelchair is guaranteed against defects in manufacturing and materials for the applicable frame warranty period identified below. The seat, footrests and any other parts of any wheelchair are guaranteed against defects in manufacturing and materials for a period of twelve (12) months after purchase.

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for eligible products.

Approved returns are subject to:

• A 25% restocking fee

• Non-refundable outbound shipping

• Non-refundable white-glove delivery charges (if applicable)

After 14 days, all sales are considered final.

Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.

To request a return, please email:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility and Lift accessories 

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.