SEATA Rollator by Strongback Mobility – Lightweight Foldable Rollator with Ergonomic Seat and Upright Back Support
Most rollators are designed for convenience but not fit for your body. They often make users lean forward, strain their backs, and settle for narrow, hard seating. The SEATA Rollator by Strongback Mobility changes everything. It’s the first lightweight rollator built to promote upright walking posture, healthy alignment, and proper seated rest. Whether you’re running errands or taking a breather, this rollator supports how you move every step of the way.
Rollator Designed with Back Support in Mind
At the heart of SEATA Lightweight Folding Rollator is Strongback Mobility’s patented ergonomic backrest system. The 25° angled backrest and 12° seat angle work together to promote a healthy spine position when seated. Plus, the flip-up seat allows you to walk closer to the frame, so you’re not hunched over like with traditional walkers.
Stronger Rolling. Smarter Seating.
Built with oversized 9" front and 12" rear wheels, SEATA makes sidewalk cracks, grass, or uneven terrain less of a hassle. The wider wheelbase gives you extra stability side-to-side and front-to-back, reducing the risk of tipping. When you’re ready to rest, the full-sized 19” seat depth and 15” depth provide solid, posture-enhancing support.
Safe, Foldable, and Made for Daily Use
From busy sidewalks to tight hallways, SEATA Lightweight Folding Rollator moves with you. It folds in seconds, fits into trunks, and weighs only 20 lbs. The dual braking system ensures smooth stops and added control on slopes. Plus, the one-sided caster forks reduce your chances of bumping doorways or furniture.
Features and Benefits
Patented STRONGBACK Ergonomic Backrest – Supports your spine naturally
Seat Flips Up – Lets you walk in close without leaning forward
Foldable Backrest – Improves view and packs away easily
Larger Wheels – 9” front and 12” rear for smoother rolling
Wide Wheelbase – Enhanced stability in every direction
Dual Braking System – Run, stop, and lock safely
Height-Adjustable Handles – Custom fit for users 30" to 39" tall
Supportive Lumbar Padding – Built-in posture support
Storage Bag Included – Mount above or under the seat
Your SEATA Rollator frame is covered by a 2-year warranty for material and manufacturing defects. The seat and other parts have a 1-year warranty from the date of purchase.
Product Video
Warranty Information
Strongback Mobility USA LLC (“Strongback Mobility” or “First Class Mobility”) provides the following limited warranty to the original purchaser of each new Strongback Mobility wheelchair. The frame of your Strongback Mobility wheelchair is guaranteed against defects in manufacturing and materials for the applicable frame warranty period identified below. The seat, footrests and any other parts of any wheelchair are guaranteed against defects in manufacturing and materials for a period of twelve (12) months after purchase.
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
In stock? We ship it.
Out of stock/backorder? We’ll contact you with options:
Estimated restock date
Alternative product
Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that plans can change, and we’ll do our best to accommodate.
Within 24 hours of placing your order: Free cancellation.
Exception: If your order has already been processed a 25% restocking fee may apply even within the first 24 hours.
After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,
Custom orders: Cannot be canceled once processing has begun.
Please note:
Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.
Refunds are only issued within 7 days of purchase.
Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.
All cancellations must be submitted in writing.
Pre-Orders Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.
💵 Refunds
Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.
🔁 Returns (Exchanges)
Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:
Item must be unused, in original packaging, with all accessories and documents
A 25% restocking fee applies
Shipping costs (both ways) are non-refundable and the customer’s responsibility
🚫 Non-Returnable Items
Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):
Non-Refundable Categories
Please note that all sales are final. The following categories and brands are non-returnable and non-refundable:
Beds
Batteries and Chargers
All Lifts (including Residential and Vehicle Lifts)
Lift Chairs, Geri Chairs, and Patient Room Chairs
Mattresses
Mobility Accessories
Patient Lifts
Red Light Therapy Devices
Wheelchair Cushions and Support Surfaces
Slings
Vehicle Lifts
All products sold under the brand Discover Your Mobility (these items fall under all of the above non-refundable categories)
➡️ For the full list of non-returnable brands, please [click here].
⚠️ Defective or Damaged Items
If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost toyou. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.
If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:
A 25% restocking fee will be deducted
Shipping costs (both ways) are non-refundable and the customer’s responsibility
Damage not reported within 24 hours may not be eligible for a claim.
📭 Missed Deliveries
Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)
Large freight deliveries arenot usually returned to sender. They will be dropped off at the delivery address you provide.
You will be giventracking details to monitor your shipment.
We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.
Returns to Sender
If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.
You are also responsible for both outbound and return shipping costs in such cases.
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
Proof of purchase
Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
Inspect your package upon delivery and report any damage within 24 hours
You are responsible for return/exchange shipping costs
Returns must be unopened and unused
Orders that have shipped are not eligible for a full refund
Refunds will be adjusted for shipping, handling, and a 25% restocking fee
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Disclaimer All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
STRONGBACK R0001 SEATA Rollator Manual