SuperHandy Knee Walker - Height Adjustable, 330Lbs Max Weight

SuperHandy Knee Walker – Lightweight, Foldable Mobility Scooter with 330 lbs Capacity & Height Adjustable Design

The SuperHandy Knee Walker is a practical and comfortable solution for anyone recovering from a foot, ankle, or lower leg injury. Instead of using crutches—which can be uncomfortable and tiring—this knee walker lets you rest your injured leg on a soft, padded platform while using your good leg to glide forward. It’s easy to steer, folds up for travel or storage, and includes adjustable handlebar and knee pad heights for a perfect fit. 

With a strong 330 lb weight capacity, it provides sturdy support for both short trips around the house or longer outings. Whether you're recovering from surgery, dealing with a sprain, or just need help getting around, this knee walker gives you the freedom to move with confidence and less strain.

Knee Walker Overview

Key Features

• Lightweight but Strong – Easy to carry at just 16.5 lbs, yet sturdy enough to support up to 330 lbs.

• Smooth Ride Anywhere – Large 12" solid tires handle indoor floors and outdoor paths with ease.

• Comfortable Leg Rest – Thick foam padding keeps your knee comfortable during longer use.

• Adjustable Fit – Both the knee pad and handlebars adjust to match your height and comfort level.

• Folds for Travel – Breaks down easily and fits in a car trunk or tight storage space.

• Great Indoors or Outdoors – Maneuvers well in small hallways and on uneven sidewalks.

• Better Than Crutches – Keeps weight off your injured leg without the discomfort of crutches.

• Quick Setup – Easy to assemble and take apart—no tools required.
  

Documents

 SuperHandy Knee Walker Product Manual

SuperHandy Knee Walker Specification

Warranty

• The SuperHandy Knee Walker comes with a 12-month warranty that covers defects in materials and workmanship.

Warranty Information


The SuperHandy Knee Walker includes a twelve (12) month warranty for workmanship, excluding wearing parts. The warranty period begins from the date of purchase. It covers only the material quality and workmanship of the product. This warranty does not apply to issues resulting from improper usage or operation that does not follow the specifications outlined in the manual. Additionally, any modification or tampering with the product will void the warranty.

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that things change. Here's our cancellation policy:

• Within 24 hours: Free cancellation
• After 24 hours: Subject to a 10–25% restocking fee depending on the brand
• Custom orders: Cannot be cancelled once processing begins
  
• If your order has already shipped, it cannot be canceled.

Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat

🔁 Returns & Refunds

Returns are accepted within 30 days, subject to the following:

Return Requirements:

• Item must be unused, in original packaging, with all accessories and documents
• Subject to 25% restocking fee
• Shipping costs (both ways) are non-refundable and paid by the customer
  
  
  

Return Process:

Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.

🚫 Non-Returnable Items

Some products cannot be returned due to hygiene, customization, or manufacturer policies.

Non-Returnable Categories:

• Adjustable Beds
• Hospital Beds (special order)
• Mattresses (custom/hygiene item)
• Red Light Therapy Devices
• Wheelchair Cushions & Support Surfaces
• Certain scooter and wheelchair brands are non-returnable due to manufacturer policies. These include brands like Discover Your Mobility, PET Scooters, and EWheels.  – [View full list of non-returnable brands here]

For a full list of non-returnable brands, click here.

🚚 Shipping & Delivery

Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.

📦 Damages Upon Delivery

Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.

Damage not reported within 24 hours may not be eligible for a claim.

Defective Items 

If a product arrives damaged or defective, we will offer a free replacement at no cost to you.  The item must be returned before a replacement will be shipped; a pre-paid return label will be provided.

📭 Missed Deliveries

If you're unavailable during delivery and the item is returned to the sender:

• 25% restocking fee applies
• You’re responsible for both outbound and return shipping costs

To avoid this, contact the freight carrier or our team to reschedule your delivery.

🎁 BOGO Promotions

For Buy One, Get One offers:

• Both items must be returned for a full refund
• If only one is returned, store credit or a replacement will be offered
• Return shipping and restocking fees may still apply

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.